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Home Jobs Nairobi Senior Digital Transformation Program Manager

Senior Digital Transformation Program Manager

World Vision Kenya  · NGO / Non-Profit Associations

Full Time Nairobi
Nairobi
Deadline: 24 August 2026
Posted May 26, 2026

Oversee core duties encompassing strategic planning and operational execution to drive organizational objectives forward. Facilitate cross-functional collaboration to ensure alignment with departmental and company-wide goals. Develop and implement policies, processes, and performance metrics to enhance productivity and efficiency. Lead and mentor teams to cultivate a high-performance culture, fostering professional growth and accountability. Monitor industry trends and competitive landscapes to identify opportunities for innovation and improvement. Ensure compliance with regulatory standards and internal guidelines to mitigate risks and uphold organizational integrity. Serve as a key liaison with stakeholders to communicate progress, address concerns, and secure necessary resources for sustained success.

The Digital Transformation Project Manager (PMI) oversees the execution of key digital initiatives within the Delivery Centre of Excellence, part of World Vision’s Global Technology & Digital Solutions division. In this strategic, business-driven project management position, the role focuses on converting approved business investments into high-value, practical digital solutions that drive organizational change, foster adoption, and deliver measurable business outcomes.

The Digital Transformation Project Manager oversees end-to-end delivery, spanning from approved intent and validated requirements through development, quality assurance, deployment, and operational readiness, ensuring the business achieves lasting, sustained outcomes.

This position oversees the seamless execution of projects across the Delivery Centre of Excellence, which encompasses Business Analysis, Quality Assurance, and Change & Adoption, while collaborating extensively with key GTD functions, including Architecture, Cybersecurity, Infrastructure & Operations, and external stakeholders.

Bachelor’s degree in a relevant field or equivalent practical experience is required. Certification in project management methodologies is strongly preferred. Minimum of five years of experience in a related role is necessary, including demonstrated expertise in strategic planning and execution. Proficiency in industry-specific software and tools is essential. Strong analytical, problem-solving, and communication skills are critical for success in this position. Ability to work independently, manage multiple priorities, and meet tight deadlines is expected. Familiarity with regulatory compliance and risk management frameworks is a plus.

A relevant four-year degree in Business, Information Technology, or a comparable field is required.

A recognized certification in project management, such as PMP, PRINCE2, or an equivalent credential, is required.

Agile or hybrid delivery methodologies, such as Scrum, Disciplined Agile, Safe, or comparable frameworks, are advantageous.

A certification in change management, such as PROS CI or an equivalent credential, would be advantageous.

Key Accountabilities

We are responsible for the entire spectrum of delivery operations, encompassing the full value chain from procurement to final customer delivery. This multifaceted role demands meticulous coordination across various departments to ensure seamless execution of logistics processes. Key responsibilities include overseeing procurement activities, managing inventory levels, optimizing transportation routes, and maintaining rigorous quality control standards. Additionally, we focus on enhancing operational efficiency, fostering strong supplier relationships, and implementing innovative solutions to streamline workflows. Candidates must possess proven experience in end-to-end delivery management, exceptional analytical skills, and the ability to lead cross-functional teams with precision and adaptability.

Oversee the comprehensive project delivery lifecycle within the Delivery Center of Excellence, encompassing the progression from validated intent through build, quality assurance, release, and operational readiness.

Oversee the seamless integration and coordination of Business Analysis, Engineering, Quality Assurance, and Change & Adoption to ensure cohesive delivery.

To establish and maintain the foundational elements critical to the project’s successful implementation and realization of its benefits.

Facilitate seamless interdisciplinary cooperation to achieve unified project outcomes.

Ensure consistent delivery through the proactive management of dependencies, risks, and critical decisions.

Drive organizational transformation and foster widespread adoption of new initiatives through strategic change management and enablement efforts. Lead the development and implementation of change management plans to ensure smooth transitions, minimize resistance, and maximize engagement across departments. Collaborate with leadership to assess the impact of changes, identify risks, and tailor communication strategies to address stakeholder needs. Measure and report on adoption metrics to evaluate success and drive continuous improvement in change initiatives.

Facilitate and champion Change & Adoption initiatives driven by the business to guarantee that delivered solutions are fully prepared for seamless integration and user acceptance.

Integrate change and adoption initiatives seamlessly into delivery plans, milestones, and schedules to ensure cohesive execution.

Facilitate the development of support readiness plans by coordinating communications, delivering training, and ensuring a seamless operational transition.

Facilitate delivery outcomes that support seamless adoption and enduring operational practices.

The position requires fostering strong relationships with stakeholders and ensuring effective governance structures are in place. Candidates must demonstrate expertise in managing diverse stakeholder interests, navigating complex organizational dynamics, and aligning initiatives with strategic objectives. Responsibilities include developing governance frameworks, overseeing compliance with regulatory standards, and facilitating transparent communication channels. Strong leadership, negotiation, and analytical skills are essential to drive decision-making processes and maintain stakeholder trust.

Act as the primary liaison among delivery stakeholders to ensure clear delineation of roles and responsibilities and alignment of expectations.

Convene and manage governance forums, such as Steering Committees and delivery reviews, to ensure structured oversight and alignment.

Prepare clear and comprehensive reports detailing delivery milestones, potential risks, key dependencies, and necessary trade-offs to ensure full transparency.

Facilitate well-informed decision-making by providing structured delivery insights.

Demonstrates proficiency in planning and delivery management, overseeing project timelines, resource allocation, and milestone tracking to ensure timely execution. Coordinates cross-functional teams, mitigates potential risks, and maintains adherence to budgetary and quality standards throughout the project lifecycle.

Craft and sustain cohesive delivery plans that comprehensively address scope, key milestones, interdependencies, resource allocation, and forecasting objectives.

Monitor advancement and modify schedules as needed to uphold delivery timelines and ensure commitments are met.

Maintain strict compliance with Delivery COE governance frameworks and project standards to ensure consistent execution and alignment with organizational policies.

Incorporate operational readiness and transition planning into the delivery process to ensure seamless execution and preparedness.

We are seeking a meticulous Financial Stewardship professional to oversee the prudent management and allocation of financial resources. The ideal candidate will ensure compliance with fiscal policies, optimize budget utilization, and provide strategic guidance to enhance financial sustainability. Responsibilities include monitoring expenditures, conducting financial audits, and identifying cost-saving opportunities while maintaining transparency and accountability in all financial operations. Strong analytical skills, proficiency in financial software, and a commitment to ethical financial practices are essential. Additionally, the role requires effective communication to collaborate with stakeholders and present financial reports to leadership.

Oversee all financial aspects of projects, encompassing budget development, financial projections, and rigorous expenditure monitoring to ensure fiscal efficiency and accountability.

Track financial performance meticulously and identify discrepancies promptly to safeguard investment value.

Drive investment governance initiatives while ensuring the responsible stewardship of value, fostering alignment with organizational objectives and best practices.

Responsibilities include identifying, assessing, and mitigating potential risks to ensure project objectives are met, while proactively addressing challenges that may arise throughout execution. This involves regular monitoring of risk factors, evaluating their potential impact, and implementing appropriate mitigation strategies to minimize disruptions. Additionally, the role requires maintaining clear documentation of risks and issues, facilitating transparent communication with stakeholders, and ensuring timely resolution of identified concerns.

Proactively identify, assess, and mitigate risks associated with delivery, operational, and organizational activities to ensure seamless business continuity and minimize potential disruptions.

Leverage structured analytical approaches and collaborative techniques to systematically resolve intricate challenges.

Proactively identify and mitigate delivery risks to prevent any adverse impact on adoption or operational readiness.

The position involves managing relationships with vendors and partners, ensuring smooth collaboration and alignment with organizational objectives. Responsibilities include negotiating contracts, overseeing performance metrics, and resolving any issues that arise. Strong communication skills, attention to detail, and the ability to work under deadlines are essential. Familiarity with procurement processes, contract management, and stakeholder engagement is required. The role may also involve collaborating with cross-functional teams to optimize vendor and partner relationships.

Assist in procurement functions by conducting vendor assessments and facilitating their integration into the supply chain.

Facilitate collaboration with vendors to guarantee synchronization between their contributions and established delivery milestones and results.

Verify that vendor delivery complies with the Delivery Center of Excellence (COE) standards and governance protocols.

We are seeking a dedicated professional to drive delivery excellence and foster a culture of continuous improvement within our organization. The ideal candidate will be responsible for optimizing delivery processes, identifying opportunities to enhance efficiency, and ensuring consistent high-quality outcomes. They will collaborate closely with cross-functional teams to implement best practices, monitor performance metrics, and lead initiatives that elevate operational standards. Additionally, the role requires a proactive approach to problem-solving, strong analytical skills, and a commitment to driving measurable results. The candidate should possess excellent communication abilities to articulate improvements and align stakeholders with strategic objectives.

Adhere to established Delivery COE standards, frameworks, and governance protocols to maintain uniform delivery practices.

Spearhead the implementation of project standards and delivery methodologies throughout our entire team and among business stakeholders, ensuring alignment and consistency in all project executions.

Compile insights from projects and initiatives to enhance the efficiency and effectiveness of organizational processes and outcomes.

Support the continuous enhancement of Delivery Centre of Excellence methodologies and frameworks.

We are seeking an accomplished Project Manager with a proven track record of delivering complex initiatives on time and within budget. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and the capacity to manage cross-functional teams effectively. A minimum of five years of experience in project management, preferably within [industry/field if specified], is required, along with proficiency in industry-standard tools and methodologies such as Agile, Scrum, or Waterfall. Responsibilities include defining project scope, developing detailed project plans, allocating resources, mitigating risks, and ensuring adherence to timelines and quality standards. Excellent communication skills are essential, as the role demands collaboration with stakeholders at all levels, from executives to end-users. Additionally, the candidate should demonstrate a results-driven mindset, problem-solving capabilities, and the ability to adapt to evolving project requirements. A relevant certification, such as PMP or PRINCE2, is a strong advantage.

Seeking a candidate with a minimum of five years of professional experience, at least two to three of which must involve leadership roles in IT project management or oversight of critical workstreams within intricate delivery frameworks.

Proven expertise in spearheading delivery initiatives or cross-functional workstream teams, successfully navigating moderately complex projects while ensuring alignment with strategic goals and adhering to structured, disciplined delivery methodologies across stakeholders and operational practices.

Possesses exceptional communication abilities, adept at articulating delivery statuses, risks, and dependencies with clarity and precision to both technical and non-technical stakeholders.

Accomplished professionals must demonstrate a strong track record of fostering productive partnerships with stakeholders, encompassing business partners, delivery teams, and external vendors, to cultivate collaborative and high-performing working relationships.

Proven expertise in organizational change management, encompassing both strategic planning and practical execution to facilitate smooth transitions and operational integration.

Proven expertise in implementing project standards, frameworks, and governance, coupled with a capacity for rapid learning, adaptability, and ongoing enhancement of delivery methodologies.

Proven capability to facilitate project delivery throughout its entire lifecycle, encompassing initiation, planning, execution, and successful adoption readiness.

Gain comprehensive experience across enterprise IT ecosystems, encompassing applications, integration, infrastructure, data, and cloud environments.

Proven capability to thrive in intricate, matrix-structured organizations while orchestrating seamless collaboration across diverse functional teams to deliver shared objectives.

Possesses robust problem-solving skills, employing a methodical strategy for planning, managing risks, and ensuring delivery governance.

Qualifications

BA/BSc/HND

Experience Required

5 years

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