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This role involves overseeing key operational tasks, ensuring compliance with company policies, and driving efficiency in daily workflows. The position requires strong analytical skills, proficiency in data management, and the ability to collaborate effectively with cross-functional teams. Responsibilities include analyzing performance metrics, identifying process improvements, and implementing strategic solutions to enhance productivity. The ideal candidate will possess at least five years of relevant experience, a degree in a related field, and exceptional problem-solving capabilities. Familiarity with industry-standard tools and a commitment to continuous learning are essential for success in this position.
Reporting to the ICT Manager, the Database Administrator oversees all operations essential to maintaining an optimal database environment. This role involves designing, implementing, and sustaining database systems, as well as establishing robust policies and procedures for managing, securing, maintaining, and utilizing the database management system. Additionally, the position includes training staff in effective database management and usage.
Oversee and execute a comprehensive range of duties and tasks, ensuring alignment with organizational objectives and standards. Responsibilities include managing key processes, coordinating cross-functional initiatives, and maintaining meticulous attention to detail in all operational activities. The role demands adherence to established protocols, proactive problem-solving, and effective communication with stakeholders at multiple levels. Additionally, the position requires proficiency in relevant tools and systems, adaptability to evolving priorities, and a commitment to delivering high-quality outcomes consistently. Candidates must possess the required qualifications, relevant experience, and a demonstrated ability to thrive in a dynamic work environment.
Responsibilities include the installation, configuration, administration, and ongoing maintenance of database management systems.
Monitor database performance metrics and apply strategic enhancements to improve efficiency and reliability.
Oversee database backup, restoration, and recovery operations to maintain data integrity and system reliability. Perform periodic backup and restoration tests to validate functionality and uphold robust disaster recovery protocols for mission-critical databases, ensuring minimal downtime and operational resilience.
Implement robust database security measures, including access control mechanisms, user permissions management, and comprehensive auditing protocols. Additionally, oversee the continuous monitoring of privileged access within the database infrastructure to ensure compliance and mitigate potential risks.
As needed, restructuring the database architecture based on specifications provided by application developers.
Execute database optimization tasks, including tuning, indexing, and capacity planning. Provide assistance with database upgrades, migrations, and patch management activities.
The incumbent will be responsible for producing diverse reports by executing database queries as needed.
Investigate and troubleshoot system and database incidents and problems to identify root causes and implement effective resolutions. Serve as the escalation point for technical support regarding database-related issues, ensuring timely and comprehensive assistance.
Ensure that database documentation remains precise and up-to-date at all times.
Design and deploy secure infrastructure and database systems in strict accordance with industry-leading security best practices.
Contribute to infrastructure and database initiatives, aiding in the deployment of new applications and systems.
Provide support to the System Administration team as an additional resource.
Proficient candidates must demonstrate expertise in strategic planning, exceptional problem-solving capabilities, and robust analytical skills to address complex business challenges effectively. Proficiency in advanced data analysis and the ability to interpret market trends are essential for making informed decisions. Strong communication skills are necessary to articulate ideas clearly and collaborate efficiently across diverse teams. Additionally, candidates should exhibit adaptability to evolving industry standards and a commitment to continuous professional development.
Profound expertise in Database Management principles and concepts, enabling the translation of business requirements into effective Database Design and Maintenance strategies; additionally, a strong grasp of industry best practices and approaches.
Proven expertise in designing and documenting comprehensive database architectures and strategic plans, encompassing both tactical and project-level frameworks.
Proficient in analyzing data requirements with a sharp analytical mindset to identify and implement suitable database controls.
A solid grasp of operating system internals and network protocols is essential for this role.
Demonstrate strong analytical capabilities alongside the capacity to successfully oversee numerous projects while adhering to tight deadlines.
The capacity to engage effectively with company personnel, foster robust relationships throughout various levels and departments, and grasp key business objectives is essential.
Exceptional proficiency in verbal, written, and interpersonal communication is essential, enabling effective collaboration with the IT Department, project and application development teams, and other critical stakeholders.
Candidates must meet the following essential qualifications to be considered for this role. A minimum of a bachelor’s degree in a relevant field is required, along with three to five years of progressive experience in a comparable position. Proficiency in industry-standard software and tools is mandatory, and strong analytical, communication, and problem-solving skills are essential. The ability to work independently, manage multiple priorities, and meet tight deadlines is also required.
A Bachelor’s degree in Computer Science, Information Technology, or a closely related discipline is required.
Proven track record with a minimum of five years in IT, including at least three years dedicated to Database Administration. Exposure to the FSI (Banking, Financial Services, and Insurance) sector is highly advantageous.
Preferred qualifications include certification or demonstrated expertise in Oracle Database Administration Certified Professional, Microsoft SQL Server Certifications, or Red Hat Certified System Administrator.
Proficiency in maintaining and administering core insurance systems and databases is highly advantageous.
Please submit your application, including a detailed CV, to the Group Human Resources Manager at hr_recruitment@madison.co.ke, with the subject line clearly marked as “Role.” Ensure your application reaches us no later than June 25, 2026.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
5 years