The key duties and responsibilities include overseeing daily operations, managing a team of professionals, and ensuring all projects are completed on time and within budget. Additionally, the role requires developing strategic plans to enhance productivity, analyzing performance metrics to identify areas for improvement, and maintaining strong relationships with clients and stakeholders. The position demands exceptional leadership skills, problem-solving abilities, and proficiency in relevant software tools. Collaboration with cross-functional teams, adherence to company policies, and continuous professional development are also essential to succeed in this role.
Facilitate the expansion and financial success of the branch by crafting and implementing strategic initiatives focused on business development, sales enhancement, and market penetration, all aimed at aligning with and advancing the overarching goals of the organization.
Lead the strategic direction and daily management of branch operations, guaranteeing seamless service delivery, operational efficiency, and strict adherence to both company policies and regulatory standards.
Responsibilities include safeguarding a high-quality loan portfolio by implementing prudent credit appraisal processes, robust risk management strategies, and proactive oversight of delinquent and non-performing accounts to mitigate potential losses and ensure financial stability.
Deliver outstanding customer experiences by cultivating meaningful relationships, addressing inquiries with urgency, and elevating service standards through ongoing enhancements.
Direct, coach, and inspire branch staff to cultivate a high-performing team by implementing strategic performance management, talent development initiatives, and proactive human resource administration practices.
Cultivate an environment that values collaboration, responsibility, and adherence to policies while advancing the organization’s mission, core values, and long-term strategic goals.
Bachelor’s degree in a relevant field or equivalent professional experience is required. Candidates must possess at least three years of hands-on experience in a similar role, with a proven track record of delivering measurable results. Strong analytical skills and proficiency in industry-standard software tools are essential. Excellent communication abilities, both written and verbal, are necessary to collaborate effectively with stakeholders. The ideal candidate will demonstrate adaptability, problem-solving acumen, and a commitment to continuous learning and professional development.
Holders of a diploma or degree in sales and marketing—or any business-related discipline—are encouraged to apply.
Proficiency in Microfinance operations and methodologies through hands-on involvement within a Microfinance Institution is required.
A minimum of four years of relevant professional experience in a comparable role is required.
A strong ability to communicate effectively and a commitment to maintaining the highest standards of integrity are essential.
To complete your application, please follow the specified method outlined below.
To submit your application, please follow the outlined process by visiting our careers portal and completing the required fields with your personal and professional details. Ensure all mandatory documents, including your resume, cover letter, and relevant certifications, are uploaded in the specified format. Your application will be reviewed once all required materials have been received, and you will be notified regarding the next steps in the hiring process.
Interested applicants are invited to submit their application materials, including an updated CV, to careers@progressivecr.com, specifying their preferred branch from the provided list. Please note that the application deadline is June 25, 2026.
Qualifications
BA/BSc/HND , Diploma
Experience Required
4 years
