We are seeking a highly motivated professional to fulfill key operational and strategic responsibilities within our organization. The role entails overseeing day-to-day activities, ensuring adherence to established protocols, and driving efficiency across departments. Key tasks include managing project timelines, coordinating cross-functional teams, and implementing process improvements to enhance productivity. The ideal candidate will be responsible for analyzing performance metrics, identifying areas for optimization, and presenting actionable insights to senior leadership. Additionally, the position requires maintaining strong stakeholder relationships, fostering collaboration, and ensuring compliance with company policies and regulatory standards. Proficiency in data-driven decision-making and exceptional communication skills are essential for success in this role.
Developing and enhancing the capabilities of the Human Resources (HR) department is essential to achieving organizational success. This role focuses on establishing robust systems, refining processes, and fostering a high-performing HR team to support strategic workforce objectives. Key responsibilities include designing and implementing HR policies, streamlining talent acquisition and management initiatives, and driving employee engagement and development programs. Additionally, the position requires identifying and deploying innovative HR technologies, ensuring compliance with labor regulations, and measuring the effectiveness of HR initiatives through data-driven insights. Candidates must possess strong leadership skills, a deep understanding of HR best practices, and the ability to collaborate across departments to align HR strategies with broader business goals.
Deliver high-level HR leadership across the Region while aligning all HR initiatives with global HR strategies, standards, and frameworks.
Develop and reinforce an integrated HR framework to effectively support the Regional Office and Country/Cluster Delegations.
Oversee and lead Regional HR teams with a focus on optimizing resource allocation and ensuring the delivery of exceptional HR services.
Deliver line management, technical supervision, and capacity-building assistance to HR Officers and designated HR focal points situated across various operational sites.
Serve as the primary point of contact between HRMD Geneva and regional offices to facilitate the seamless execution of global HR initiatives, strategic reforms, and key organizational priorities.
Facilitate the successful deployment and execution of HR transformation projects and organizational change initiatives.
Deliver specialized HR consultation to senior leadership and operational managers, addressing intricate HR challenges with expert guidance.
Enhance HR team competencies by providing tailored coaching, mentorship, and systematic development initiatives throughout the Region.
Facilitate cross-functional collaboration and the dissemination of best practices within HR networks, both internally and across the broader humanitarian sector.
Deliver specialized HR technical assistance during emergency situations, encompassing surge deployments and staffing for crisis response initiatives.
Enhance the capacity of HR teams to effectively manage emergencies and guarantee their preparedness for rapid response situations.
Establish and nurture robust inter-agency HR networks dedicated to the exchange of best practices, policies, and innovations in HR management.
The process involves sourcing, evaluating, and selecting qualified candidates for open positions within the organization to ensure alignment with staffing needs and company objectives.
Provide strategic direction and oversee regional workforce planning, staffing projections, and talent acquisition initiatives spanning both national and international roles.
To synchronize recruitment initiatives with global HR priorities, diversity goals, and organizational workforce planning frameworks, maintaining a cohesive approach is essential.
Responsibilities include managing the entire recruitment lifecycle, from conducting job analyses and identifying talent sources to shortlisting candidates, conducting interviews, and finalizing selections.
Oversee the development, evaluation, and quality control processes for job descriptions and recruitment-related materials.
Manage and supervise background verification procedures, ensuring thorough reference checks and adherence to misconduct disclosure regulations.
Guarantee that all hiring procedures consistently comply with safeguarding protocols and ethical recruitment principles.
Collaborate with global HR classification functions to assist in the classification and grading of national staff positions.
Offer expert direction on integrating diversity, equity, and inclusion objectives into hiring practices.
Collaborate with HR emergency teams to manage and expedite emergency recruitment and rapid deployment processes.
Design and refine recruitment tools, templates, and systems to enhance operational efficiency and maintain consistency across processes.
Responsible for managing onboarding and induction initiatives to facilitate the seamless integration of new employees into the organization and its core values.
We are seeking a dedicated Staff Development professional to design, implement, and oversee training programs that enhance employee skills, performance, and career growth. This role involves collaborating with leadership to identify organizational training needs, developing comprehensive learning initiatives, and measuring their impact on workforce capabilities. The ideal candidate will possess strong interpersonal and communication skills, a deep understanding of adult learning principles, and the ability to tailor programs to diverse roles and experience levels. Responsibilities include facilitating workshops, mentoring staff, and fostering a culture of continuous improvement. A bachelor’s degree in education, human resources, or a related field is required, along with proven experience in training or instructional design. Proficiency in learning management systems and data-driven evaluation methods is highly desirable.
Design, implement, and manage structured onboarding, induction, and orientation programs to seamlessly integrate new hires into the organization.
Conduct comprehensive assessments to determine organizational learning requirements, subsequently designing and implementing customized training and development programs to address those identified needs effectively.
Provide guidance to managers and employees regarding career advancement options, available learning initiatives, and strategies for enhancing performance through structured improvement plans.
Oversee and assess employee engagement in training initiatives, tracking participation levels, completion statistics, and the overall impact of learning initiatives.
Enhance leadership and management development programs to ensure alignment with key organizational objectives and internationally recognized frameworks.
Foster an environment characterized by ongoing learning, career advancement opportunities, and collaborative knowledge exchange.
Work collaboratively with occupational health and staff wellbeing units to design, launch, and sustain wellness and psychological support initiatives.
Develop the skills and expertise of managers and HR teams to effectively manage intricate employee development and performance challenges.
Foster the growth of regional learning and leadership capabilities by aligning initiatives with global HR strategies.
Compensation and benefits are structured to recognize and reward performance, with a comprehensive package that includes competitive salary, health insurance, retirement plans, paid time off, and professional development opportunities.
Responsible for directing the design, deployment, and ongoing management of compensation and benefits frameworks tailored for locally recruited employees.
Review compensation frameworks to guarantee they remain competitive, fair, and in alignment with both organizational objectives and market benchmarks.
Perform comprehensive salary benchmarking studies and compensation analyses spanning multiple countries within the Region.
Offer expert advice on the creation and upkeep of compensation structures and benefits programs.
Oversee adherence to all statutory labor obligations and national employment regulations applicable to the relevant jurisdictions.
Provide guidance to Country and Cluster Delegations to ensure proper interpretation and execution of remuneration policies and frameworks.
Conduct periodic assessments of compensation structures to identify and address any disparities, implementing corrective measures as needed to uphold pay equity.
Provide strategic guidance to senior leadership regarding compensation and benefits frameworks that enhance the recruitment, engagement, and motivation of employees.
The HR Policy and Procedures role involves developing and implementing comprehensive policies and procedures that align with organizational objectives while ensuring legal compliance. This position is responsible for maintaining accurate and up-to-date HR documentation, conducting thorough policy reviews, and communicating changes effectively to all stakeholders. Key duties include drafting, revising, and enforcing HR guidelines, managing policy implementation, and providing guidance to employees and management on policy adherence. Additionally, the role requires collaboration with legal and compliance teams to ensure alignment with labor laws and industry standards, as well as training staff on new or updated policies to foster a consistent and compliant workplace culture.
Interpret, implement, and enforce HR policies, procedures, and staff regulations uniformly throughout the Region.
Facilitate the alignment and regular evaluation of staff regulations pertaining to locally recruited personnel.
Serve as the primary regional resource for ensuring adherence to HR compliance standards, fostering safeguarding protocols, and upholding workplace conduct guidelines.
Oversee the successful execution of the Staff Code of Conduct and associated ethical guidelines to uphold organizational integrity and compliance.
Facilitate the ongoing enhancement and upkeep of systems designed to promote employee wellbeing, health, and psychological support.
Oversee the administration of HR contracts, ensure meticulous documentation, and uphold procedural compliance throughout all HR operations.
Perform initial evaluations and analyses of HR-related matters, such as allegations of misconduct, employee grievances, and workplace-related issues.
Escalate complex or high-risk cases to HRMD Geneva by following established protocols to ensure timely and appropriate resolution.
Maintain strict confidentiality, ensure accurate documentation, and uphold proper procedures throughout all HR case management activities.
Oversee the dissemination of HR policy updates and procedural changes throughout the Region.
Enhance comprehension and adherence to safeguarding protocols, child protection policies, and workplace ethics standards across all employees and associated partners.
Orchestrates the oversight and optimization of performance metrics and data systems to ensure accuracy, integrity, and strategic value, while implementing frameworks to track, analyze, and report on key performance indicators across the organization.
Establish and track regional HR performance indicators that are in alignment with global HR key performance indicators to ensure consistency and effectiveness in HR operations.
Guarantee precise, prompt, and thorough management and reporting of HR data throughout the Region.
Responsibilities include ensuring HR data is accurately and timely submitted to central HR systems, serving as the authoritative source of information.
Perform comprehensive workforce analytics to inform strategic decision-making and guide organizational planning efforts.
Develop comprehensive HR reports, interactive dashboards, and detailed narratives that analyze workforce trends, diversity initiatives, and talent management metrics to support strategic decision-making.
Provide guidance to managers regarding performance management frameworks, covering the establishment of objectives, conducting appraisal procedures, and implementing performance enhancement initiatives.
Facilitate the resolution of underperformance, disciplinary matters, and employee relations challenges with professional guidance and structured intervention strategies.
Maintain adherence to HR data protection, confidentiality, and governance requirements with unwavering rigor.
Technical support encompasses the provision of specialized assistance and guidance to National Societies, ensuring the effective implementation of programs, adherence to standards, and resolution of operational challenges. This role involves collaborating closely with stakeholders to identify needs, deliver tailored solutions, and enhance capacity-building initiatives. Responsibilities include troubleshooting issues, offering training, and maintaining ongoing communication to foster sustainable development and compliance with established protocols.
Deliver specialized HR guidance and advisory services to National Societies across the Region upon request.
Provide assistance in implementing HR capacity-building projects for National Societies in partnership with pertinent coordination units.
Enhance the effectiveness of HR systems, policies, and procedures within partner organizations by providing strategic support and expertise.
We handle case and complaints management, ensuring all inquiries and issues are addressed promptly and thoroughly. This role involves investigating each case, documenting details accurately, and maintaining clear communication with stakeholders throughout the resolution process. Strong analytical skills, attention to detail, and the ability to manage multiple priorities are essential. Experience in customer service, conflict resolution, or a related field is preferred, along with proficiency in case management software and excellent written and verbal communication abilities.
You will act as the central HR resource for regional case management, employee relations concerns, and workplace conflict resolution.
Receive, evaluate, and handle complaints and allegations with the utmost discretion and professionalism.
Promptly elevate and resolve cases in accordance with established HR protocols and policies to maintain efficiency and compliance.
Ensure all documentation and case records are meticulously maintained in accordance with established organizational standards and regulatory guidelines.
Collaborate as needed with investigative and oversight teams to ensure alignment and adherence to established protocols.
Oversee a range of additional duties to support operational efficiency and team success, collaborating closely with colleagues across departments to ensure seamless workflow and alignment with organizational objectives. Handle specialized tasks that require attention to detail, problem-solving skills, and the ability to adapt to evolving priorities in a fast-paced environment. Contribute to cross-functional initiatives, fostering clear communication and coordination to drive project completion and maintain high standards of performance.
Provide short-term surge assistance to other regions, HRMD Geneva, or organizational initiatives as needed.
Engage in emergency response staffing efforts, contribute to strategic deployment initiatives, and support organizational transition projects as needed.
Handle all additional HR-related responsibilities as assigned, ensuring alignment with the organization’s needs and priorities.
We play an active role in enhancing a high-performing global Human Resources function, driving organizational excellence and fostering a dynamic workplace culture.
Uphold the utmost standards of integrity, confidentiality, professionalism, and ethical behavior at all times.
Play an integral role in advancing global HR strategic initiatives and fulfilling key organizational priorities.
Facilitate cohesive collaboration, foster the exchange of insights, and ensure strategic alignment among HR teams spanning global regions.
Promote an environment characterized by innovation, ongoing enhancement, and exceptional performance across HR operations.
Collaborate on surge planning, emergency preparedness initiatives, and the enhancement of HR operational readiness.
Demonstrate exemplary leadership, uphold accountability, and deliver unparalleled service excellence as a guiding force within the HR function.
We seek a candidate with a minimum of a bachelor’s degree in a relevant field, complemented by a strong academic record. Professional certifications or advanced degrees in specialized areas are advantageous and may be required for certain roles. Prior to work experience in a related sector is highly valued, particularly when paired with demonstrated expertise in key competencies.
A Master’s Degree (or equivalent) in Human Resource Management, Business Administration, Organizational Development, or a closely related discipline is required.
A degree or certification in Human Resources is essential for this role.
A Project Management certification would be highly beneficial.
Experience
Candidates must possess at least eight years of progressively responsible human resources management experience, ideally gained within a multicultural organizational setting.
Requires at least five years of professional experience in Organizational Development and/or Change Management.
Seeking candidates with at least five years of demonstrated expertise in recruitment, talent management, or HR business partnering roles.
Demonstrated success in collaborative settings within international organizations, non-governmental organizations, or diverse multicultural frameworks.
Demonstrates extensive expertise in navigating labor law frameworks across various legal jurisdictions.
Proven expertise in implementing safeguarding protocols, preventing misconduct, and upholding workplace ethics frameworks.
Proven leadership in overseeing teams across multiple locations.
Proficiency in emergency response or field operations represents an additional asset for this role.
Proficiency in managing operations across diverse geographical regions is highly advantageous.
We seek candidates with a strong foundation in technical expertise, analytical thinking, and problem-solving abilities. Proficiency in relevant software, tools, or methodologies is required, along with the capacity to apply specialized knowledge to complex challenges. Excellent communication skills, both written and verbal, are essential for collaborating across teams and conveying technical concepts effectively. The ideal applicant will demonstrate adaptability, attention to detail, and a commitment to continuous learning and professional growth.
Proven expertise in strategic leadership and HR management is essential.
Proven expertise in coaching, mentoring, and cultivating the growth of individuals and teams.
Exceptional skills in stakeholder engagement and relationship management are required.
Proven expertise in resolving conflicts, negotiating solutions, and mediating disputes effectively.
Possesses exceptional analytical acumen, robust planning capabilities, and meticulous organizational proficiency.
Maintaining unwavering integrity, safeguarding confidentiality, and exercising sound professional judgment are essential attributes for this role.
Demonstrates a robust proficiency in HR systems and leverages data analytics to inform strategic decisions effectively.
Proven expertise in both written and verbal communication is essential.
Demonstrated capacity to thrive in diverse, multicultural settings characterized by intricate social and organizational dynamics.
Languages
Fluent proficiency in both written and verbal English is essential.
Proficiency in French is a mandatory prerequisite for this position.
Proficiency in Spanish or Arabic is considered an asset.
Qualifications
MBA/MSc/MA , Professional Certificate
Experience Required
8 years
