Role Purpose
The QA Associate plays a pivotal role in maintaining the quality and dependability of KNOPS IT applications, particularly those integral to financial management systems and HIPAA-compliant solutions. By implementing robust testing methodologies, this position supports the timely and successful execution of projects while enhancing the overall efficiency of organizational operations. Close collaboration with development teams, finance stakeholders, and solutions designers is essential to pinpoint and address defects, verify the accuracy of financial data, refine testing protocols, and foster a strong culture of quality within the IT Group.
Functions / Key Results Expected
We are seeking a meticulous professional to conduct comprehensive evaluations of software products to ensure functionality, reliability, and performance meet established standards. The ideal candidate will design and execute test cases, identify defects, document results, and collaborate with development teams to resolve issues efficiently. Proficiency in automated testing tools, strong analytical skills, and a methodical approach to problem-solving are essential. Additionally, the role requires experience with various testing methodologies, including unit, integration, system, and regression testing, as well as familiarity with Agile or DevOps practices. A keen attention to detail and the ability to communicate findings clearly are also critical for success in this position.
Collaborate closely with Product Managers and Solutions Designers to gather and analyze business and functional requirements essential for developing comprehensive test cases.
Develop and implement comprehensive test cases in strict adherence to specified requirements and user stories, ensuring timely completion and maintaining exceptional quality standards throughout the testing process.
Conduct comprehensive end-user testing in alignment with the stipulated requirement specifications and user stories.
Evaluate user stories, use cases, and requirements to determine their validity and feasibility.
Deliver ongoing, constructive feedback—presented in both written and verbal formats—to members of the development team, business analysts, product owners, and end users, ensuring clarity and precision in communication.
Communicate any test schedule adjustments or testing-related risks to the QA Team Lead promptly for awareness and action.
Conduct thorough testing of software utilizing suitable methodologies while ensuring data quality is validated through appropriate verification processes.
Implement AI-driven technologies to streamline the development of test plans, scenarios, and related documentation.
Collaborate with development team members to diagnose and recreate bugs and errors reported by end users.
Conduct comprehensive software testing across all levels—including System, Integration, and Regression—for KNOPS IT applications.
Collaborate closely with development team members and business analysts to evaluate project scope and deliver impartial, constructive feedback.
Serve as a supplementary tester to provide coverage for functional areas beyond your designated primary responsibility.
Ensure the precision and reliability of financial data by conducting comprehensive transaction tracing from initiation to completion, verifying the accuracy of general ledger postings, debit and credit balances, and cross-module reconciliations.
Review and execute month-end, quarter-end, and year-end closing procedures to ensure the integrity and precision of financial statements and management reports.
Verify the completeness and integrity of audit trails within financial systems, ensuring adherence to IPSA requirements and internal financial control standards.
Professional Rewrite:
Verify the accuracy of multi-currency transaction processing by ensuring proper exchange rate application, adherence to rounding rules, and seamless currency conversion across financial modules.
Provide assistance with financial data migration testing procedures, ensuring the integrity of opening balances, historical transaction data, and the precision of cutover processes.
Review financial systems to ensure user access controls and segregation of duties (Sod) configurations align with established financial governance policies and meet audit standards.
We develop and implement automated testing solutions while enhancing operational processes to maximize efficiency and reliability. This involves designing, coding, and maintaining test scripts, identifying automation opportunities, and integrating testing frameworks into development pipelines. Additionally, we analyze existing workflows to pinpoint inefficiencies, propose and implement improvements, and ensure adherence to best practices in quality assurance. Strong proficiency in scripting languages, familiarity with CI/CD pipelines, and a commitment to continuous process optimization are essential for success in this role.
Facilitate the execution and integration of automated software testing methodologies to enhance product reliability and efficiency.
Devise strategies to enhance testing efficiency and streamline root cause analysis processes.
Design and implement testing tools capable of adapting to the growing complexity of IT applications within KNOPS.
Proactively assess software testing processes and procedures to pinpoint risks and potential enhancements.
To maintain awareness of evolving guidelines, policies, and documentation, ensuring a comprehensive understanding of testing processes and industry best practices.
We facilitate the systematic collection, organization, storage, and dissemination of organizational knowledge to enhance operational efficiency and decision-making. This role requires expertise in developing and implementing knowledge management strategies, ensuring seamless access to critical information across teams. Key responsibilities include maintaining knowledge repositories, fostering a culture of knowledge sharing, and utilizing technology to support information retrieval and collaboration. Additionally, the position demands strong analytical skills to assess knowledge gaps, recommend improvements, and measure the impact of knowledge initiatives on business outcomes.
Participate in knowledge-sharing initiatives led by the QA team, analyzing significant successes and failures to extract valuable lessons for the team’s growth.
Facilitate ongoing, productive collaboration among IT internal teams by maintaining proactive communication with all IT employees.
Collaborate with the quality assurance team to establish and document standardized processes, ensuring consistency and compliance across all QA operations.
We are seeking a highly skilled professional to join our team, possessing a robust background in key technical and interpersonal competencies. The ideal candidate will demonstrate proficiency in problem-solving, critical thinking, and effective communication, along with the ability to collaborate seamlessly within cross-functional teams. Experience in project management, analytical reasoning, and adaptability to evolving technologies is essential. Additionally, the role requires a strong aptitude for detail-oriented tasks, time management, and a commitment to delivering high-quality results under tight deadlines. Fluency in industry-relevant tools and software, as well as a dedication to continuous learning and professional growth, will be key to success in this position.
Agile methodologies, financial systems’ expertise, regression testing proficiency, comprehensive software testing capabilities, test automation skills, and the ability to design effective test cases are essential for this role.
We seek a candidate who demonstrates strong proficiency in key competencies essential for this role. The ideal individual will possess excellent problem-solving abilities, effective communication skills, and a proven track record in team collaboration. Additionally, they should exhibit adaptability to changing priorities, a commitment to continuous learning, and the capacity to work independently with minimal supervision. Experience in [relevant field or industry], if applicable, is highly valued, along with familiarity with [specific tools, software, or methodologies]. Strong organizational skills and attention to detail are also required to ensure high-quality outcomes.
Respects every individual, demonstrating sensitivity to differences while fostering an inclusive environment where others are similarly encouraged. Adheres to organizational and ethical standards while maintaining a reputation for unwavering trustworthiness. Serves as a leading example of diversity and inclusion.
Serves as an inspiring example, fostering a collaborative team environment and encouraging collective growth. Works closely with colleagues to nurture their development. For those in leadership roles: Demonstrates effective leadership, motivating and guiding teams toward success through adaptable leadership approaches.
Demonstrates a keen awareness of how their role influences all partners, consistently prioritizing the end beneficiary in all actions. Cultivates and sustains robust external relationships while serving as a capable and collaborative partner to others, where applicable to the position.
Efficiently determines and implements suitable strategies to achieve objectives, whether for oneself or a team. These actions ensure complete task fulfillment by maintaining a strong focus on quality across all aspects. Recognizes potential opportunities and proactively takes initiative to capitalize on them. Demonstrates an understanding that responsible resource management enhances our effectiveness in serving beneficiaries.
Adapts readily to evolving conditions and thrives in dynamic, high-pressure settings by continually reassessing and refining personal approaches. Demonstrates resilience under demanding circumstances while maintaining steady performance. Actively seeks opportunities for growth, applying lessons learned from experiences to enhance effectiveness and drive consistent improvement.
Assesses data and potential actions to arrive at sound, practical decisions through objective, logical reasoning while managing calculated risks. Leverages innovative thinking and creative problem-solving to drive solutions.
Communicates ideas and information with clarity, precision, and transparency, always ensuring a respectful consideration of others’ perspectives and needs. Demonstrates strong active listening skills while actively contributing insights and expertise. Resolves disputes constructively by addressing opposing viewpoints and fostering collaborative solutions.
Bachelor’s degree in Computer Science, Engineering, or a related field is required. Equivalent practical experience may be considered in lieu of formal education.
Required
Secondary education (or an equivalent qualification) complemented by a minimum of six years of pertinent professional experience is required.
A bachelor’s degree in Computer Science or Information Technology—or an equivalent field—is required, along with a minimum of two years of pertinent professional experience.
QA Testing Certification is a prerequisite for this position.
Desired
Seeking candidates with a minimum of [X] years of relevant work experience in [specific field or industry], ideally within [specific roles or types of organizations]. Proficiency in [specific tools, software, or methodologies] is essential, along with a strong foundation in [key skills or knowledge areas]. Familiarity with [industry standards, regulations, or best practices] is preferred but not mandatory. Previous experience in [specific tasks or projects relevant to the role] is highly advantageous.
Required
A minimum of six years of software industry experience, encompassing software and web-based testing, is essential; alternatively, candidates must possess a Bachelor’s degree or higher along with at least two years of relevant software and web-based testing experience.
A solid grasp of various test types and testing methodologies is essential.
Proficiency in test automation methodologies and SQL is essential for this role.
Proficiency in crafting detailed test cases, conducting exhaustive end-user testing, maintaining accurate documentation, and effectively communicating test results is essential.
Proficiency in leveraging Generative AI tools such as Claude, Gemini, or Copilot for test case creation and execution is essential. Alternatively, a robust enthusiasm for exploring these technologies in a testing context is acceptable.
Proven expertise in conducting testing for financial management or ERP systems, such as Oracle, SAP, or comparable platforms, within Finance, Accounting, or Public Sector environments is essential.
A solid grasp of fundamental accounting principles, including double-entry bookkeeping, chart of accounts, general ledger structure, and period-end close cycles, is essential.
Desired
Candidates must possess prior experience with Payroll, HR, or Project Management modules, having worked in environments where these systems were utilized.
Proficiency in tracing financial transactions from initiation to completion and reconciling discrepancies across interconnected modules such as Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets is required.
Proficiency in audit trail specifications, separation of duties (Sod) protocols, and financial internal control frameworks within ERP ecosystems is required.
Proficiency in International Public Sector Accounting Standards (IPSA), or familiarity with comparable public sector financial reporting frameworks, is required.
Candidates should demonstrate proficiency in handling diverse testing and project complexities, along with a solid grasp of various software methodologies or frameworks, including Waterfall, Agile, or Prince2.
With a proven track record in collaborating within international organizations, the ideal candidate will bring valuable insights and expertise to our team.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
2 - 6 years