Greet and accommodate guests with a warm and courteous demeanor.
Present menus to guests and provide detailed descriptions of each menu item, along with any available specials and ongoing promotions.
Record customer food and beverage orders with precision and attention to detail.
Address customer inquiries and concerns with urgency and professionalism, ensuring timely resolutions to maintain high levels of satisfaction.
Deliver food and beverages promptly and in strict adherence to established service protocols.
Verify that all orders are fulfilled accurately and delivered within the specified timeframes.
During meal service, actively engage with guests to verify their satisfaction and promptly address any needs or concerns.
Tables must be cleared and reset efficiently to accommodate incoming guests.
Craft and deliver a diverse selection of cocktails, mocktails, and beverages with precision and flair to enhance guest experiences.
Develop inventive beverage formulations and curate seasonal cocktail offerings.
Ensure all beverages are crafted in strict adherence to established recipes and quality benchmarks.
Qualified applicants are encouraged to submit their CVs to recruitment@excelon.co.ke, with the job title clearly indicated in the subject line of the email.
Qualifications
Diploma
Experience Required
2 - 3 years
