REF: TNH/HHR/FOA-C/06/2026
This role is designed to ensure efficient patient registration and billing processes, enabling timely access to medical care in alignment with hospital protocols and strategic objectives. By managing these critical functions, the position plays a key role in supporting seamless healthcare delivery and maintaining compliance with established standards.
We are seeking a highly motivated professional to join our team, where you will play a pivotal role in executing key responsibilities that contribute to our organization’s success. Your duties will encompass a diverse range of tasks, including [list responsibilities here], with an emphasis on [key responsibility]. Additionally, you will be expected to collaborate closely with cross-functional teams to ensure seamless project execution and meet critical deadlines. To excel in this position, you must possess [required skills/experience], along with strong problem-solving abilities and exceptional communication skills. Proficiency in [specific tools/technologies] is also essential for driving efficiency and innovation within your role. This opportunity offers the chance to make a meaningful impact while advancing your career in a dynamic and supportive environment.
Acknowledge and process patients—including corporate clients, individuals, and those covered by insurance schemes—by receiving, verifying, and accurately documenting their information in the system.
Bill patients for the hospital’s medical services using a variety of payment methods, such as cash, credit cards, Mesa, and checks.
Professionals in this role will electronically submit patients’ records to the appropriate insurance providers and make follow-up calls to ensure timely approval of medical billing payments.
We provide patients with guidance regarding the approval status of their medical bills to ensure seamless access to hospital services.
Provide patients with clear guidance regarding the placement of medical services throughout the hospital.
Reschedule and coordinate patient follow-up appointments at the hospital, ensuring timely communication and confirmation with each individual.
Daily collections of bank funds and checks are processed and subsequently forwarded to the senior cashier, accompanied by the relevant receipts.
Compile and deliver daily payment summary reports to the senior cashier promptly.
Responsible for collecting and forwarding all medical invoices to the assistant accountant for distribution.
Assigned duties may include additional responsibilities as determined by the supervisor from time to time.
We seek a candidate with a degree in a relevant field and a proven track record in the industry, ensuring the necessary expertise to excel in this role. The ideal applicant will possess several years of hands-on experience, demonstrating the ability to apply theoretical knowledge to practical challenges. Familiarity with industry standards, best practices, and emerging trends is essential for driving innovation and maintaining competitive advantage. Additionally, the position requires a commitment to continuous learning and professional development to stay ahead in a dynamic environment.
A recognized educational institution must award a diploma in Business Administration, Economics, Finance, or another closely related business field.
A partially completed accounting qualification, such as a CPA Part II or ARCA certification, is required.
Proficient in utilizing various computer applications and systems efficiently. Able to navigate software, hardware, and digital tools with ease. Comfortable with standard office software suites, email platforms, and basic troubleshooting of common technical issues.
A minimum of two years of pertinent professional experience is required.
If your qualifications and professional background align with the outlined requirements, please submit your application—including a cover letter and CV/resume—by 13 June 2026, referencing the job code. Include testimonials and the complete contact information for three referees. Ensure your application reaches the undersigned by the stipulated deadline. Kindly note that only online submissions will be considered by the Head of Human Resources.
The Nairobi Hospital seeks a highly skilled and compassionate healthcare professional to join our esteemed team. We require a candidate with a valid medical license, at least five years of postgraduate experience in a clinical setting, and proficiency in both English and Swahili. The ideal applicant will demonstrate exceptional diagnostic abilities, strong interpersonal skills, and a commitment to delivering high-quality patient care. Responsibilities include conducting thorough patient assessments, developing personalized treatment plans, collaborating with multidisciplinary teams, and ensuring adherence to hospital protocols and ethical standards. Additionally, the candidate should exhibit adaptability to evolving medical advancements and a dedication to continuous professional development.
A postal address located at P.O. Box 30026 in Nairobi, Kenya, corresponding to postal code 00100.
We are seeking a dynamic professional to fill the Nairobi-based position, where responsibilities include delivering exceptional results within a fast-paced environment. The ideal candidate will possess a minimum of five years of relevant experience, along with a proven track record in [specific field, if mentioned]. Strong analytical skills, proficiency in [relevant tools or software], and the ability to thrive under pressure are essential. Additionally, the role requires excellent communication abilities, both written and verbal, to collaborate effectively across teams and stakeholders. A commitment to continuous learning and adaptability in a dynamic industry landscape will be key to success. Fluency in English is mandatory, and knowledge of [additional languages, if applicable] is a valuable asset.
Qualified applicants are encouraged to submit their resumes via email to recruitment@nbihosp.org for consideration.
Qualifications
Diploma
Experience Required
2 years
