We are seeking a highly motivated individual to fill the role of [Job Title], responsible for [specific primary responsibility or function]. The ideal candidate will possess [X years] of experience in [relevant field or industry], along with a proven track record in [specific skill or achievement]. Proficiency in [specific software, tools, or languages] is essential, and familiarity with [industry standards or regulations] is highly desirable.
The successful applicant will be tasked with [key duty or responsibility], ensuring [specific outcome or goal], while collaborating with [teams, departments, or stakeholders] to [related objective]. Strong analytical and problem-solving skills are required to [address specific challenges or tasks], and excellent communication abilities are necessary for [interacting with clients, reporting, or team coordination].
A bachelor’s degree in [relevant field] or equivalent professional experience is mandatory, and certifications in [specific certifications, if applicable] are a plus. The position involves [additional responsibilities, if any], with the opportunity to contribute to [company objectives or growth areas].
Fairmont The Norfolk presents unparalleled opportunities to deliver exceptional service and authentically local experiences in distinguished locations. As General Cashier, you will serve as a brand ambassador for both the hotel and its wider network. This role encompasses responsibility for Front Office operations, Food & Beverage services, and coordination with all other departments, including float handlers. Additionally, you will manage cash exchanges and handle remittances with precision and professionalism.
Oversee a comprehensive array of critical responsibilities to ensure seamless operations and the execution of key objectives. This includes managing and motivating teams to achieve performance targets, fostering a collaborative and inclusive work environment, and implementing strategies to enhance productivity and efficiency. Additionally, the role demands meticulous planning and coordination of projects, rigorous monitoring of progress, and timely resolution of challenges to maintain alignment with organizational goals.
To gather, in the presence of an assigned witness, all remittance envelopes from the drop-safe belonging to Front Office Clerks and Food & Beverage Clerks, and then cross-check them with the Daily Witness Sheet for accuracy.
To assist with the cash-handling process, you will collaborate with the witness to tally cash, checks, and credit card vouchers, ensuring their accuracy by cross-referencing them with the computerized remittance reports provided by the Front Office Clerks and Food & Beverage Clerks.
To compile and process bank deposits for all checks and cash, ensuring that all cash receipts are deposited in their entirety.
To aggregate all credit card sales vouchers categorized by Credit Card Company, ensuring alignment with computer-generated totals, and subsequently organizing them for daily banking submission.
Daily updating and monthly maintenance of transaction details are required for Credit Card Company records.
To gather daily foreign exchange rates from banking institutions and ensure their accurate entry into the PMS system.
To process approved petty cash requests under the authorization of the Cluster Director of Finance and compile a Summary of Disbursements.
The incumbent is responsible for reconciling and balancing the house bank account on a regular basis and preparing periodic recapitulations.
The incumbent will compile the General Cashier’s Daily Report by accurately recording all cash collections and other payments received throughout the day for subsequent review and finalization by the Income Auditor and Finance Manager.
To generate any necessary cash and foreign exchange control reports mandated by local regulations.
Before any cash advance is processed, it must receive authorization from both the General Manager and the Director of Finance.
When necessary, provide assistance in conducting unannounced cash verifications.
Your responsibilities will include tracking all drafts submitted for bank clearance and coordinating with the Finance Manager to resolve any pending items efficiently.
To possess a comprehensive understanding and the ability to oversee, refine, and instruct all duties and tasks within the designated workplace to the established standards.
As an adaptable and versatile professional, you will seamlessly transition between various sub-departments within the Accounting & Finance Department or any other designated hotel department, as directed by the Finance Manager.
To possess comprehensive knowledge of all services and facilities available at the hotel.
To ensure Front Office Clerks and Food & Beverage Clerks have the necessary change available, you will distribute required denominations and strategically plan for additional change during extended weekends or holiday periods.
Front Office Clerks are eligible to receive reimbursement for any disbursements they have made, including funds that are due back to them.
To ensure the proper custody and administration of unclaimed wages.
To support the development of the Hermetists, this role involves providing training that equips them with essential skills, such as detecting counterfeit banknotes, validating checks, and verifying credit cards, to ensure they perform their duties with optimal efficiency.
To provide support in executing quarterly, semi-annual, and annual inventory assessments of operational equipment.
Perform any additional reasonable tasks as directed by the Finance Manager from time to time.
To facilitate collaboration with payroll and third-party vendors, ensure accurate withholding of local pension contributions, any additional levies mandated by the hotel or local authorities, and submit the necessary payments promptly for processing.
To ensure the hotel’s payroll is processed accurately and promptly in accordance with established standards and regulatory guidelines.
To meticulously compile and manage comprehensive Hermetists records essential for the computation of diverse local fund contributions.
Bachelor’s degree in Computer Science, Information Technology, or a related field is required. Minimum of three years of experience in software development, with proficiency in Java, Python, or C++. Strong problem-solving skills and the ability to work collaboratively in a team environment are essential. Experience with cloud platforms such as AWS or Azure, along with familiarity with DevOps practices, is preferred. Excellent communication skills for conveying technical concepts to non-technical stakeholders are also necessary.
A Bachelor’s degree in Finance, Accounting, or a closely related discipline is required.
Seeking candidates with a minimum of two years of experience in cashier roles, ideally within a hotel or hospitality environment.
Demonstrated expertise in operating computer systems, with a strong command of POS software and financial management tools, is essential.
Possesses robust mathematical proficiency and demonstrates meticulous accuracy in managing substantial financial sums.
Demonstrates exceptional precision and meticulousness in managing tasks and maintaining structured workflows.
Possesses a comprehensive understanding of financial regulations and cash handling protocols.
Exceptional proficiency in delivering customer service, with a strong commitment to ensuring satisfaction and fostering positive client experiences.
Demonstrates strong capacity to perform effectively amidst tight deadlines and high-pressure situations while maintaining productivity and quality standards.
Proficient in conveying ideas and information effectively in English, both verbally and in writing, ensuring clarity and precision in all professional interactions.
Proficient knowledge of foreign currency exchange procedures is essential.
The role requires the ability to accommodate diverse work schedules, including weekends and holidays when necessary.
Consistently exhibited honesty and reliability in managing financial transactions.
Qualifications
BA/BSc/HND
Experience Required
2 years
