Rivet Software & Systems LTD is currently in pursuit of a proactive and technically adept POS & ERP Software Training / Sales Executive to enhance our growing team.
The successful applicant must exhibit strong enthusiasm for technology, customer training, software presentations, and sales. Responsibilities include educating clients on our POS and ERP systems, delivering product demonstrations, assisting with implementations, and contributing to the expansion of our customer base.
Oversee a comprehensive range of operational and strategic duties, including but not limited to team leadership, project execution, and performance monitoring, to ensure alignment with organizational goals and standards. Develop and implement effective policies, procedures, and workflows to enhance efficiency, productivity, and compliance across all relevant functions. Collaborate closely with cross-functional stakeholders to identify opportunities for innovation, process improvements, and risk mitigation. Provide guidance, mentorship, and professional development support to team members to foster a high-performing and motivated workforce. Monitor key performance indicators (KPIs) and generate detailed reports to track progress, identify trends, and recommend data-driven solutions. Ensure adherence to company policies, industry regulations, and quality assurance protocols while maintaining a customer-centric approach in all operational activities.
We provide comprehensive training to customers on POS and ERP software systems, ensuring they gain proficiency in utilizing these essential business tools effectively.
Deliver compelling software demonstrations, deliver engaging presentations, and provide thorough product walkthroughs to showcase features and functionalities effectively.
Assist with the deployment of software solutions and facilitate the integration of new users into systems, ensuring a seamless transition and minimal disruption to ongoing operations.
Provide clients with guidance on installation, resolve technical issues, and deliver user assistance.
Develop and nurture enduring, high-value connections with customers to ensure sustained satisfaction and loyalty.
Conduct on-site visits to client locations to deliver training sessions and provide technical assistance as needed.
Candidates should possess a Bachelor’s degree in Computer Science, Engineering, or a related field, supplemented by relevant certifications. A minimum of five years of professional experience in software development, preferably within the technology sector, is mandatory. Proficiency in multiple programming languages such as Java, Python, or C++ is required, along with expertise in database management systems. Familiarity with cloud platforms like AWS or Azure is also essential. Strong problem-solving abilities, excellent communication skills, and a collaborative mindset are highly valued.
A bachelor’s degree or diploma in Business Administration, Sales & Marketing, Marketing, or Business is required for this position.
Professionals with a degree in Management, Entrepreneurship, or a closely related business discipline are sought for this role. Candidates should possess a solid academic foundation in business principles and practices. Familiarity with key areas such as organizational leadership, strategic planning, and operational efficiency is essential. Additionally, experience in business development, financial analysis, or project management will be highly advantageous. The ideal applicant will demonstrate a proactive approach to problem-solving and adaptability in dynamic business environments.
Individuals with a keen enthusiasm for technology, expertise in software sales, and a passion for customer training are encouraged to apply.
Proficient in delivering articulate communication and compelling presentations with clarity and impact.
Proven ability to drive sales and cultivate long-lasting customer relationships is essential. Candidates must demonstrate strong interpersonal skills and a track record of achieving sales targets. Responsibilities include engaging with clients, identifying their needs, and delivering tailored solutions to enhance satisfaction and loyalty. Experience in consultative selling and maintaining high customer retention rates is highly valued.
A polished appearance and an optimistic demeanor are essential, along with the ability to maintain a courteous and approachable presence in all professional interactions.
Proficient in Python, Java, or C++ programming languages, with expertise in data structures and algorithms; Strong problem-solving abilities demonstrated through competitive programming or technical interviews; Experience with version control systems such as Git; Familiarity with object-oriented design principles and software development best practices; Excellent communication skills for collaborating with cross-functional teams and stakeholders.
We seek a dedicated Customer Support professional to deliver exceptional service by addressing inquiries, resolving issues, and ensuring client satisfaction. The ideal candidate will possess strong communication skills, a customer-centric approach, and the ability to handle multiple tasks efficiently in a fast-paced environment. Responsibilities include responding to customer requests via phone, email, or chat, troubleshooting problems, documenting interactions, and escalating complex issues when necessary. Proficiency in CRM software and prior experience in a support role are required, along with the ability to remain calm under pressure and maintain a positive attitude.
Proficient in diagnosing and resolving technical issues with precision and efficiency, we seek an individual capable of identifying root causes, implementing effective solutions, and ensuring minimal disruption to operations. The role demands strong analytical skills, attention to detail, and proficiency with diagnostic tools and methodologies. Additionally, the position requires the ability to communicate complex technical concepts clearly to non-technical stakeholders, fostering understanding and collaboration. Candidates should possess hands-on experience in troubleshooting hardware, software, and network-related problems, along with a proven track record of resolving incidents within defined service-level agreements.
We are seeking a dynamic Sales & Negotiation professional to drive revenue growth through strategic client engagement and deal closure. The ideal candidate will leverage strong interpersonal skills and persuasive techniques to identify and capitalize on business opportunities while fostering long-term partnerships. Responsibilities include managing the end-to-end sales cycle, negotiating favorable terms, and ensuring customer satisfaction through tailored solutions. A proven track record in sales, preferably with experience in high-value negotiations and complex deal structures, is essential. Additionally, the role demands proficiency in CRM tools, exceptional communication abilities, and the capacity to thrive in a fast-paced, target-driven environment.
Proficient verbal and written communication abilities, along with strong presentation expertise, are essential for this role.
Interested and eligible applicants are encouraged to submit their CV to admin@risetsystems.com, with the position clearly stated in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
0 - 1 years
