Rivet Software & Systems LTD is in search of a driven and technologically adept Sales Executive specializing in POS and ERP software training to strengthen our growing team.
The successful candidate must demonstrate a strong enthusiasm for technology, customer training, software presentations, and sales. Responsibilities include conducting client training sessions for our POS and ERP systems, delivering product demonstrations, providing implementation support, and contributing to customer base expansion.
We are seeking a highly skilled professional to oversee critical operational functions, including managing daily activities, coordinating with cross-functional teams, and ensuring adherence to organizational policies. The ideal candidate will be responsible for developing and implementing strategic initiatives to enhance efficiency, streamline processes, and achieve long-term business objectives. Additional duties involve monitoring key performance indicators, preparing detailed reports, and providing data-driven recommendations to senior leadership. The role requires strong analytical abilities, exceptional organizational skills, and the capacity to multitask in a fast-paced environment while maintaining high standards of accuracy and professionalism.
Offer comprehensive instruction to clients on the utilization of POS and ERP software solutions, ensuring they gain proficiency in system operation, troubleshooting, and best practices.
Deliver engaging software demonstrations, deliver compelling presentations, and guide users through detailed product walkthroughs.
Facilitate the implementation and onboarding of software solutions while ensuring smooth integration and user adoption.
Provide clients with assistance regarding configuration, resolution of technical issues, and general user support services.
Develop and sustain robust, mutually beneficial relationships with customers to foster long-term loyalty and satisfaction.
Professionals will conduct in-person visits to client locations to deliver training sessions and provide technical assistance as needed.
REQUIREMENTS
A minimum qualification of a Diploma or Degree in Business Administration, Sales & Marketing, Marketing, or Business-related disciplines is required.
We seek candidates with a strong academic background in fields such as Business Administration, Entrepreneurship, or related disciplines to ensure alignment with the demands of this dynamic role.
Individuals with a demonstrated passion for technology and a keen interest in software sales and customer training are encouraged to apply.
Demonstrates exceptional ability to articulate ideas clearly and engage audiences through impactful verbal and written communication, coupled with polished presentation techniques.
Sales expertise along with strong client engagement capabilities are essential for this role. The position requires a proven ability to build and maintain lasting customer connections, ensuring satisfaction and fostering loyalty. Candidates must demonstrate proficiency in identifying client needs and delivering tailored solutions. Experience in sales negotiations and closing deals is highly valued, as is the capacity to collaborate across teams to meet customer expectations.
Presenting a polished demeanor and a proactive, upbeat mindset is essential, reflecting both professionalism and enthusiasm in all interactions.
SKILLS REQUIRED
We are seeking a dedicated Customer Support Specialist to deliver exceptional service and resolve inquiries efficiently. The ideal candidate will address customer concerns via phone, email, or live chat, ensuring timely and empathetic responses. You will troubleshoot technical issues, process orders, and provide product guidance while maintaining a high level of professionalism. Strong communication skills, patience, and a problem-solving mindset are essential, along with prior experience in a support role. Your goal will be to enhance customer satisfaction and retention by resolving issues promptly and accurately.
Technical troubleshooting requires the ability to diagnose and resolve hardware, software, and network issues promptly. Candidates must possess strong problem-solving skills and a deep understanding of IT systems, including operating systems, applications, and infrastructure components. Experience with diagnostic tools, system monitoring, and incident management is essential. Excellent communication skills are needed to articulate technical details to non-technical stakeholders while maintaining a customer-focused approach. The role demands meticulous attention to detail, adaptability to evolving technologies, and a commitment to continuous learning.
We are seeking a skilled professional to drive revenue growth through strategic sales initiatives and adept negotiation tactics. The ideal candidate will possess a proven track record in sales, with a strong ability to build and maintain client relationships, identify new business opportunities, and close deals effectively. Responsibilities include managing a sales pipeline, developing negotiation strategies, and collaborating with cross-functional teams to meet and exceed revenue targets.
Exceptional communication and presentation abilities are essential for this role, requiring the capacity to articulate ideas clearly and confidently to diverse audiences. The ideal candidate must demonstrate proficiency in delivering compelling presentations, engaging stakeholders, and fostering meaningful interactions through both verbal and written communication. Strong interpersonal skills are crucial for building rapport, negotiating effectively, and collaborating seamlessly with teams across various levels. Adeptness in tailoring messaging to suit different audiences—whether internal teams, clients, or senior leadership—is a key requirement. Additionally, the role demands the ability to distill complex information into accessible, engaging narratives while maintaining clarity and impact in all interactions.
Interested and eligible candidates are encouraged to submit their CV to admin@risetsystems.com, with the job title included in the subject line of the email.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
