Rivet Software & Systems LTD is in search of a proactive and technologically adept POS & ERP Software Training and Sales Executive to enhance our growing team.
The perfect candidate will exhibit a strong enthusiasm for technology, customer training, software presentations, and sales. Responsibilities include instructing clients on our POS and ERP systems, delivering product demonstrations, assisting with implementations, and contributing to the expansion of our customer base.
Oversee the full scope of daily operations, ensuring all tasks are executed with precision and efficiency while adhering to established policies and procedures. Collaborate closely with cross-functional teams to align objectives, streamline workflows, and enhance productivity across departments. Develop and implement strategic initiatives to drive performance improvements, optimize resource allocation, and support long-term organizational goals. Monitor key performance indicators to evaluate progress, identify gaps, and implement corrective actions as needed. Foster a culture of accountability, innovation, and continuous improvement by empowering team members and encouraging professional growth. Manage budgets, allocate resources, and track expenditures to ensure financial accountability and optimal utilization of assets. Maintain compliance with industry regulations, safety standards, and internal governance to mitigate risks and uphold organizational integrity. Serve as a liaison between senior leadership and staff, facilitating transparent communication and aligning operational activities with strategic priorities.
Our responsibility involves educating clients on the operational use of Point of Sale (POS) and Enterprise Resource Planning (ERP) software solutions.
Deliver engaging software demonstrations, deliver impactful presentations, and lead thorough product walkthroughs to effectively showcase technical solutions to prospective clients.
Assist in deploying software solutions and facilitating the integration of new users through structured onboarding initiatives.
Provide clients with comprehensive assistance for system configuration, technical issue resolution, and ongoing user support to ensure seamless operation and satisfaction.
Develop and nurture enduring partnerships with clients to foster trust and satisfaction.
Conduct on-site visits to client locations to deliver training sessions and provide technical assistance.
Candidates must possess a bachelor’s degree in a relevant field, along with a minimum of two years of professional experience in a comparable role. Proficiency in industry-standard software tools and strong analytical abilities are essential. Applicants should demonstrate excellent written and verbal communication skills to collaborate effectively with cross-functional teams. A commitment to continuous learning and adaptability to evolving business needs is highly valued. Prior experience in project management or leadership roles is a plus.
A degree or diploma in Business Administration, Sales & Marketing, Marketing, or Business is required, with a strong emphasis on educational qualifications in these fields.
Professionals holding degrees in fields such as Management, Entrepreneurship, or other relevant business disciplines are encouraged to apply. Candidates must possess a solid foundation in business principles and demonstrate a keen aptitude for strategic thinking and leadership. A minimum of a bachelor’s degree in one of these specialized areas is required, with many employers preferring candidates who hold advanced degrees or possess extensive professional experience. Proficiency in analytical tools, financial acumen, and a track record of driving business growth are highly valued attributes in this role.
Individuals with a keen enthusiasm for technology, software sales, and customer training are encouraged to apply.
We seek candidates with exceptional verbal and written communication abilities, along with the capacity to deliver compelling presentations.
Proven ability to drive revenue through effective sales strategies and cultivate lasting customer connections is essential. Strong interpersonal skills are required to build rapport, address client needs, and foster loyalty. Experience in developing and maintaining client relationships is a must. Additionally, adeptness at identifying sales opportunities and negotiating deals is critical.
Maintaining a polished appearance and demonstrating a proactive, positive demeanor are essential attributes for this role.
Proficient in [list specific technical/professional skills, e.g., data analysis, project management, or software proficiency]. Strong problem-solving abilities with a focus on delivering practical solutions. Familiarity with [mention relevant tools, frameworks, or methodologies] to enhance operational efficiency. Excellent communication skills, enabling clear collaboration across teams. Demonstrated expertise in [highlight any specialized knowledge, e.g., regulatory compliance, budgeting, or stakeholder management]. Capable of managing multiple priorities while maintaining high attention to detail.
Provides exceptional assistance to customers by addressing their inquiries, resolving issues, and ensuring a positive experience with our products and services. Responds promptly to customer communications via phone, email, or chat, demonstrating strong problem-solving skills and a customer-focused mindset. Maintains detailed records of interactions and transactions in the support system to track progress and facilitate follow-ups. Collaborates with cross-functional teams, including technical and product departments, to identify recurring issues and recommend improvements. Must possess excellent communication abilities, patience, and the capacity to remain composed under pressure. Prior experience in customer service or a related field is preferred, along with proficiency in standard office software and CRM tools.
Technical troubleshooting involves diagnosing and resolving complex technical issues across various systems, software, and hardware components. This role requires a strong understanding of IT infrastructure, including networks, operating systems, and applications, to identify root causes of problems efficiently. Candidates should possess hands-on experience with diagnostic tools, strong analytical skills, and the ability to communicate technical details clearly to non-technical stakeholders. Additionally, knowledge of common troubleshooting methodologies and a proactive approach to problem-solving are essential. Responsibilities may include performing system diagnostics, implementing corrective measures, documenting issues and resolutions, and collaborating with cross-functional teams to ensure seamless operations.
Demonstrates proficiency in sales strategies and negotiation tactics to drive revenue growth and secure favorable agreements. Identifies client needs through active listening and consultative approaches, tailoring solutions to meet objectives. Builds and maintains long-term relationships with key stakeholders to ensure repeat business and customer loyalty. Effectively communicates value propositions and addresses objections with confidence and clarity. Meets or exceeds quarterly sales targets through consistent performance and strategic planning.
Proficient in articulating ideas clearly and persuasively, both verbally and in writing, to diverse audiences. Must demonstrate strong interpersonal skills to engage effectively with stakeholders at all levels. Ability to tailor messaging to suit specific contexts and deliver compelling presentations with confidence and clarity. Adept at active listening to understand needs and respond appropriately, ensuring alignment and mutual understanding in all interactions.
Interested and qualified applicants are encouraged to submit their CVs to admin@risetsystems.com, with the position title included in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
0 - 1 years
