Rivet Software & Systems LTD is currently looking for an enthusiastic and technically adept POS & ERP Software Training/Sales Executive to strengthen our growing team.
The top candidate will exhibit a strong enthusiasm for technology, customer training, software presentations, and sales. Responsibilities include educating clients on our POS and ERP systems, delivering product demonstrations, assisting with system implementations, and contributing to customer base expansion.
Oversee the full spectrum of core duties, encompassing strategic planning, operational execution, and performance evaluation to ensure alignment with organizational objectives. Facilitate cross-functional collaboration to streamline processes, optimize resource allocation, and enhance productivity across teams. Lead initiatives that drive innovation, improve efficiency, and foster sustainable growth within the department. Monitor compliance with industry regulations and internal policies while maintaining meticulous documentation and reporting standards. Serve as a key liaison between senior management and operational teams to translate high-level objectives into actionable plans. Provide mentorship and guidance to team members, cultivating a culture of accountability, continuous learning, and professional development.
We provide comprehensive training to customers on the utilization of Point of Sale (POS) and Enterprise Resource Planning (ERP) software systems, ensuring they gain proficiency in navigating and leveraging these essential tools effectively.
Execute software demonstrations, deliver presentations, and facilitate product walkthroughs to showcase features and functionalities effectively.
Facilitate the deployment and integration of software solutions, in addition to overseeing the onboarding procedures to ensure smooth transitions for new users.
Provide clients with guidance on setup procedures, resolve technical issues as they arise, and deliver timely assistance to address user inquiries.
Cultivate and sustain robust connections with customers to ensure their satisfaction and loyalty.
Conduct on-site visits at client locations to deliver training sessions and provide technical assistance as needed.
REQUIREMENTS
A bachelor’s or associate’s degree in Business Administration, Sales & Marketing, Marketing, or Business is required for this role.
A degree or relevant expertise in Business Administration, Management, Entrepreneurship, or a closely related discipline is required for this role.
Proven enthusiasm for technology and software solutions, coupled with a passion for sales and customer training initiatives.
Effective articulation and the ability to deliver compelling presentations are essential for this role.
Proven expertise in sales strategies and client engagement is essential, requiring strong interpersonal communication and negotiation abilities to cultivate lasting business partnerships.
Maintaining a polished demeanor and an optimistic outlook are essential.
Proficient communication abilities, both written and verbal, are essential for this role. Candidates must demonstrate strong organizational skills to manage multiple tasks efficiently. Proficiency in Microsoft Office Suite, particularly Excel, is required. Experience with project management tools is a plus. The ideal candidate will possess excellent problem-solving capabilities and the ability to work independently. Attention to detail and a commitment to meeting deadlines are critical requirements. Knowledge of industry-specific software may be necessary, depending on the role.
We are seeking a dedicated professional to provide exceptional service to our clients through prompt and effective resolution of inquiries and concerns. The ideal candidate will possess strong communication skills, a solution-oriented mindset, and the ability to handle multiple tasks efficiently in a fast-paced environment. Responsibilities include addressing customer questions via phone, email, or chat, documenting interactions accurately, and escalating complex issues to the appropriate teams when necessary. Proficiency in CRM software, prior experience in a customer-facing role, and a commitment to maintaining a positive customer experience are essential.
Technical troubleshooting involves diagnosing and resolving complex technical issues across various systems, networks, and software applications. This role requires a deep understanding of hardware, software, and network configurations, as well as the ability to analyze system logs, error messages, and performance metrics. Professionals in this field must possess strong problem-solving skills, attention to detail, and proficiency in diagnostic tools and methodologies. Responsibilities include identifying root causes of technical failures, implementing corrective actions, and documenting solutions for future reference. Effective communication is essential to convey technical information clearly to non-technical stakeholders and collaborate with cross-functional teams.
We are seeking a skilled professional to excel in sales and negotiation, driving revenue growth and fostering client relationships. The ideal candidate will possess a proven track record in closing deals, leveraging persuasive communication, and navigating complex negotiations with confidence and strategic insight. Responsibilities include identifying market opportunities, cultivating leads, and delivering tailored solutions to meet client needs while maximizing profitability. Strong interpersonal skills, resilience under pressure, and a results-driven mindset are essential for success in this dynamic role.
Exceptional written and verbal communication skills are essential, along with the ability to articulate ideas clearly and confidently in both individual and group settings. You will be expected to deliver compelling presentations, tailor messaging to diverse audiences, and engage stakeholders effectively. Strong interpersonal skills, active listening, and the capacity to simplify complex information are required. Proficiency in creating impactful visual aids and adapting communication styles to different contexts is also necessary.
Prospective applicants who meet the qualifications are invited to submit their CV by emailing admin@risetsystems.com, with the job title included in the subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
0 - 1 years
