We are seeking a highly motivated individual to join our team in the capacity of [Job Title]. This role requires a candidate with a strong background in [relevant field or industry], supported by a minimum of [X years] of hands-on experience in [specific tasks or responsibilities]. The ideal applicant will possess exceptional analytical, problem-solving, and communication skills, enabling them to thrive in a collaborative and dynamic work environment. Key duties include [list major responsibilities], with an emphasis on [specific objective or outcome]. Proficiency in [specific software, tools, or methodologies] is essential, alongside the ability to [specific skill or requirement]. Additionally, the candidate should demonstrate a commitment to [specific value or principle], ensuring alignment with our organizational goals and culture. This position offers an opportunity to contribute meaningfully to [specific project, team, or company objective], making it an ideal fit for professionals seeking to advance their careers in [relevant field].
The People & Culture (P&C) Associate plays a pivotal role in facilitating core workforce processes, managing data, and coordinating P&C initiatives within the Global Emergency Unit (Emu), with a primary emphasis on the Global Surge Team (GST). This position is instrumental in ensuring the precision, timeliness, and seamless integration of employee data, systems, and procedures to bolster operational efficiency in a fast-paced environment.
This position demands a proactive approach, meticulous attention to detail, and the capacity to rapidly assimilate and implement established processes with precision. The P&C Associate will collaborate extensively with teams in P&C, Finance, and Emu’s Deployment Team, facilitating daily operational functions while proactively detecting and addressing process inefficiencies or data discrepancies.
Success in this position hinges on meticulous attention to detail, rapid learning capabilities, and the capacity to analyze interconnected systems—recognizing how data, workflows, and team dynamics interact to identify and resolve misalignments. The role provides valuable exposure to emergency Property & Casualty operations, technological frameworks, and data management within a dynamic, mission-focused setting.
A national contracted role is available in Honduras, Nigeria, or Kenya.
Oversee and execute key operational duties to ensure smooth workflow and adherence to established standards. Manage critical projects, coordinate team efforts, and maintain compliance with regulatory guidelines. Lead initiatives aimed at process improvement and efficiency enhancement across departments. Facilitate communication between stakeholders, troubleshoot challenges, and implement solutions to mitigate risks. Monitor performance metrics, analyze data trends, and report findings to senior leadership to support informed decision-making. Ensure alignment with organizational objectives while fostering a collaborative and high-performing work environment.
Global Surge Team Process Management encompasses the strategic oversight and optimization of cross-functional workflows to ensure seamless operations during periods of heightened demand or critical initiatives. This role involves designing, implementing, and refining scalable processes that enhance efficiency, mitigate risks, and drive consistent performance across global teams. Key responsibilities include identifying process bottlenecks, leading continuous improvement initiatives, and fostering collaboration between departments to align with organizational objectives. Additionally, the position requires a keen ability to analyze performance metrics, recommend data-driven solutions, and adapt strategies in response to evolving business needs.
In collaboration with Emu’s Deployment Management Team, oversee the precise and timely administration of GST benefit processes—such as leave of absence and status changes—including performing monthly audits in Workday to verify data accuracy. Facilitate coordination with Emu Finance and Deployment Management by gathering, structuring, and validating GST-related workforce cost data to assist with budgeting, tracking, and reporting initiatives. Deliver administrative and coordination support for P&C projects affecting GST staff, encompassing timeline tracking, documentation maintenance, communication dissemination, and implementation assistance. Ensure adherence to GST policies and processes across the board, escalating any deviations, inquiries, or potential risks to senior leadership as required. Preserve well-organized records and supporting materials tied to GST processes to uphold audit preparedness and institutional knowledge retention.
People Data Management and HRIS Integrity are critical functions within the human resources department, ensuring the accuracy, confidentiality, and compliance of employee records and HR systems. This role involves overseeing the maintenance of personnel data, validating information across multiple platforms, and safeguarding sensitive information in accordance with legal and organizational policies. Responsibilities include performing regular audits, resolving data discrepancies, and implementing system enhancements to improve efficiency. Additionally, the position requires collaboration with IT teams to integrate HR systems, troubleshoot technical issues, and provide training to end-users on proper data entry and system utilization. Strong attention to detail, analytical skills, and proficiency in HRIS software are essential for success in this role.
Perform precise and prompt data entry, updates, and maintenance within HR systems, such as Workday, while adhering to established processes and data standards. Conduct routine data quality assessments by examining reports and employee records to detect missing details, discrepancies, or inaccuracies. Identify and escalate data inconsistencies, collaborating with appropriate stakeholders to facilitate resolution and ensure accurate corrections. Assist in refining HR data processes by documenting persistent challenges and proposing actionable improvements.
P&C Analytics and Continuous Improvement is responsible for enhancing operational efficiency through data-driven insights and strategic enhancements. The team identifies trends, evaluates performance metrics, and implements process improvements to support business objectives. Strong analytical skills, proficiency in data interpretation, and experience with continuous improvement methodologies are essential for this role. Additionally, collaboration with cross-functional teams and the ability to translate complex data into actionable recommendations are required.
Compile and prepare recurring workforce reports—such as those on attrition, training completion, and vacation tracking—while ensuring the data remains precise and current. Analyze data outputs to detect basic trends, discrepancies, or anomalies, and escalate findings for deeper investigation. Monitor and follow up on mandatory training completion, including Kaya, by maintaining trackers and coordinating reminders with the appropriate teams. Keep dashboards, spreadsheets, and trackers updated, verifying their accuracy, ease of use, and accessibility. Contribute to ongoing process reviews by providing feedback derived from daily system and tool interactions. Assist in implementing process enhancements by revising templates, trackers, and guidance materials as instructed.
The Communications Management role encompasses the strategic oversight and execution of all internal and external communications initiatives. This position requires a proven ability to develop and implement comprehensive communication plans, ensuring alignment with organizational goals and brand messaging. The successful candidate will manage media relations, oversee content creation, and coordinate public relations efforts to enhance corporate reputation. Strong writing and editing skills are essential, along with proficiency in digital communication tools and platforms. Additionally, the role demands the capacity to analyze communication metrics, adapt strategies in response to feedback, and collaborate with cross-functional teams to maintain consistent messaging across all channels.
Maintain and update Property & Casualty (P&C) information across Rescue Net and other internal systems, guaranteeing that all content remains precise, up-to-date, and easily accessible. Prepare and manage standard communications, such as training reminders, policy revisions, and critical deadline notifications. Assist with staff engagement and recognition programs by documenting activities, issuing reminders, and organizing logistical arrangements. Address or redirect routine Age-related inquiries, escalating more complex issues to the appropriate team members for resolution.
Provides comprehensive administrative support to ensure efficient office operations, handling tasks such as managing correspondence, scheduling appointments, maintaining records, and coordinating meetings. Responsible for preparing reports, processing documentation, and facilitating communication between departments. Requires strong organizational skills, attention to detail, and proficiency in office software applications. Must demonstrate excellent written and verbal communication abilities, as well as the capacity to prioritize multiple responsibilities in a fast-paced environment.
Provide ongoing coordination and administrative assistance for People & Culture (P&C) initiatives, encompassing scheduling, record-keeping, and follow-up actions. Assist with duties associated with duty of care, gender equality, diversity, inclusion, and other P&C priorities as required. Facilitate seamless collaboration between teams by ensuring prompt resolution of action items and maintaining clear documentation of tasks and decisions.
Key Collaborations: The role requires close interaction with cross-functional teams, including senior management, department heads, and external stakeholders, to ensure alignment with organizational objectives. Effective communication and collaboration with project teams, vendors, and clients are essential to drive initiatives forward and achieve strategic goals. Building and maintaining strong professional relationships across these groups will be critical to success.
Reports directly to the management team within a collaborative structure that includes the Director of People and Culture for the Emergency Unit, alongside the Senior Manager of People and Culture Operations.
Internal and external collaboration spans multiple teams, including the Emu P&C Team, HR Operations Team, Emu Team, CRRD P&C Team, GST Technical Focal Points, and HQ P&C colleagues in specialized technical units such as Benefits and Compensation. Additionally, the role involves providing active support to a diverse group of professionals, including over 70 Emergency Unit staff members and 150 remote GST staff members.
Job Requirements include a bachelor’s degree in a relevant field such as engineering, computer science, or information technology, complemented by a minimum of three years of professional experience in a related discipline. Proficiency in industry-standard software tools, programming languages, or technical platforms is essential, along with strong analytical and problem-solving capabilities. Candidates must demonstrate excellent communication skills, both written and verbal, to collaborate effectively within cross-functional teams. Familiarity with project management methodologies, data analysis techniques, or cybersecurity principles may be required depending on the specific role. The ability to work independently, manage multiple priorities, and meet deadlines is critical, along with a commitment to continuous learning and professional development.
Requirements include a bachelor’s degree or higher in a relevant field, along with a minimum of three years of hands-on experience in a comparable role. Candidates must demonstrate proficiency in [specific tools/technologies, if applicable] and possess strong analytical and problem-solving abilities. Prior experience in [specific industry or sector, if applicable] is preferred but not mandatory. Additionally, excellent communication skills and the capacity to work both independently and collaboratively within a team are essential.
A bachelor’s degree in Human Resources, Business Administration, Social Sciences, or an equivalent field is required.
With a minimum of one to three years of practical experience in human resources, personnel and compensation, administrative roles, data management, or operational functions, candidates should meet this criterion.
Proficiency in adapting to dynamic or globally oriented work settings is considered a plus.
Proficient in a variety of technical skills and possesses comprehensive knowledge of relevant tools, systems, and methodologies, ensuring the ability to perform complex tasks and troubleshoot issues effectively. Strong familiarity with industry-standard software, programming languages, and frameworks is required, along with the capacity to adapt to evolving technologies and best practices. Demonstrated expertise in data analysis, system integration, and problem-solving is essential, supported by a track record of delivering technical solutions that meet organizational objectives. Ability to collaborate with cross-functional teams to implement innovative solutions and optimize workflows is highly desirable.
Required proficiency with HR systems, particularly Workday, or comparable platforms.
Proven ability in handling data entry tasks, maintaining accurate records, and generating basic reports efficiently.
Demonstrated expertise in spreadsheet applications, specifically Microsoft Excel or Google Sheets, including competency in organizing data, applying fundamental formulas, and maintaining accurate records.
Proficient knowledge of human resources and payroll/compensation processes, including employee data management, leave administration, and benefits coordination.
Understanding the critical role of precise data and strict confidentiality is essential.
Fluency in English is essential; proficiency in Arabic, French, or English is highly desirable.
The ideal candidate will demonstrate strong proficiency in a variety of key skills aligned with the role’s demands. Candidates must exhibit exceptional analytical thinking, innovative problem-solving abilities, and meticulous attention to detail. Outstanding communication skills, both written and verbal, are essential to convey complex concepts effectively. The ability to collaborate seamlessly across teams and manage multiple priorities within tight deadlines is crucial. Additionally, a commitment to continuous learning and adaptability in a fast-paced environment is required. Experience with relevant tools, methodologies, or industry-specific knowledge may also be necessary based on the position.
Exhibits meticulous attention to detail and precision when handling data, operational procedures, and administrative duties.
Demonstrates the ability to rapidly grasp and adjust to evolving systems, tools, and operational methods within a fast-paced setting.
Proactively identifying and addressing inconsistencies or gaps by analyzing how processes, data, and teams interconnect, ensuring seamless integration and operational efficiency.
Proactively identifies issues and conducts preliminary root cause analyses, escalating findings to senior team members to facilitate timely resolution.
Demonstrates strong organizational skills by adeptly handling numerous responsibilities and competing priorities while maintaining strict adherence to established deadlines through meticulous planning and consistent follow-up.
Fosters strong professional connections and collaborates seamlessly with colleagues across various teams and functions.
Effectively conveys information with clarity and professionalism, whether in written or spoken communication, and tailors messaging to suit diverse audiences.
Demonstrates a steadfast commitment to employee support while ensuring an exceptional user experience throughout all responsibilities.
Responsible for treating confidential information with the utmost care and upholding strict professional standards at all times.
Maintains adaptability and high performance in dynamic, evolving, and multifaceted settings.
Exhibits a strong drive for continuous learning and professional growth within the Property & Casualty insurance sector.
We offer a remote or flexible work arrangement, contingent upon maintaining a reliable internet connection.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
