Job Objective/Purpose
Compliance with Avenue Healthcare’s established policies, protocols, procedures, and standards is mandatory.
Oversee the execution of core duties, ensuring adherence to established standards and timely completion of assigned tasks, while contributing to the overall success of the team through proactive engagement and problem-solving. Develop and maintain efficient workflows, collaborating closely with stakeholders to align objectives and optimize performance. Monitor progress, provide guidance to team members, and address any challenges to sustain productivity and quality. Additionally, stay informed about industry trends and best practices to enhance operational effectiveness and support continuous improvement initiatives.
Daily verification of equipment inventory is conducted to confirm availability and operational status. Any observed malfunctions must be promptly reported to the Bio-Medical Technician or Unit Manager.
Ensure the financial viability and sustainable growth of the unit by implementing strategic initiatives, analyzing performance metrics, and identifying opportunities to enhance revenue streams and reduce operational costs. This role requires a proactive approach to financial management, including regular budget reviews, forecasting, and reporting to stakeholders to support informed decision-making and drive continuous improvement.
We are committed to delivering exceptional patient care while fostering strong, collaborative relationships with all stakeholders.
To achieve financial objectives, meticulously manage expenditures within allocated budgets while ensuring prompt and precise billing for drugs and services. Maintain an invoice rejection rate below 3% by verifying that all necessary pre-authorizations and documentation are completed accurately.
Ensure strict adherence to Avenue’s corporate governance policies, thereby maintaining compliance with established standards and regulatory requirements.
Monitor, identify, and escalate any instances of fraudulent behavior or criminal conduct for immediate review and action.
Collaborate with the Lead Nurse to ensure complete execution of internal audit recommendations and achieve favorable outcomes in future audit assessments.
To ensure comprehensive operational readiness, you must thoroughly review, comprehend, and remain proficient in all systems, policies, and procedures detailed in the Hospital Manual, with particular emphasis on those governing the delivery of medical services—including admission and discharge protocols, nurses’ report documentation, ward equipment and supply management, and emergency response guidelines.
All sentinel incidents and events must be documented promptly and reported within 24 hours utilizing the designated tools.
Maintain and enforce adherence to infection control protocols outlined in the hospital manual, ensuring compliance with infection control bundles, including SSI, VAP, CACTI, and CLA BSI, as applicable.
Supervise patient attendants in accordance with their established roles and responsibilities.
Engage collaboratively in ward rounds and receive detailed handover reports from the oncoming nurse following each shift change.
Conduct a comprehensive consultation with the patient’s next of kin to clearly explain and align on the patient’s goals of care.
The professional is responsible for meticulously recording and securely storing patients’ valuables to maintain accountability and safeguard personal belongings.
Accurate documentation of patient records and thorough review are essential, along with collaboration with fellow clinicians and consultants as necessary.
Ensure each diagnostic request, whether for laboratory or radiology services, includes the patient’s pertinent clinical information.
Ensure patient safety by strictly adhering to the six International Patient Safety Goals (Ipsus), which include accurate patient identification, clear and effective communication, proper handling of high-alert medications, correct site verification for procedures and surgeries, prevention of healthcare-associated infections, and minimization of fall-related harm.
Educate patients and their families regarding health-related matters, ensuring they fully comprehend pertinent issues and empowering them to make informed decisions about their care.
Prioritization of patient needs in a documented nursing care plan.
The emergency trolley must be systematically arranged for efficient use during resuscitation efforts, with all drugs and supplies fully stocked and any damaged equipment immediately removed and reported. A detailed checklist is required and should be updated on the 1st and 16th of each month, as well as whenever necessary.
Medical professionals, including doctors and consultants, should be promptly notified of any patient updates or critical test results as soon as they become available.
Execute all invasive nursing procedures while adhering strictly to aseptic technique standards.
Daily, input unit-specific data with promptness and accuracy to ensure timely updates.
Ensure all pertinent consultants have thoroughly explained procedures and secured appropriate consent from participants.
Ensure all patient-related official checklists are thoroughly completed before any procedures, including those in theater, radiology, and renal units.
Maintain strict adherence to patient privacy and confidentiality protocols in accordance with established policies at all times.
Administering medications to patients forms a critical component of the healthcare process, requiring precise adherence to prescribed dosages, timelines, and protocols. This responsibility ensures therapeutic efficacy while minimizing potential risks and adverse reactions. Healthcare professionals must maintain meticulous documentation of drug administration, including the type, dosage, route, and timing, to support patient safety and continuity of care. Additionally, they should monitor patients for any signs of adverse effects or interactions, promptly reporting concerns to the prescribing provider as necessary.
Ensure strict adherence to the ten fundamental principles of drug administration, including the accurate identification of the patient, correct medication selection, precise dosage calculation, appropriate route of administration, timely delivery, thorough documentation, provision of client education, comprehensive assessment, ongoing evaluation, and respect for the client’s right to refuse treatment.
All newly prescribed medications must be forwarded to the pharmacy without delay, with STAT doses administered within a 30-minute timeframe.
Ensure the secure storage of D.D.A. drugs and maintain an accurate, up-to-date drug register in compliance with unit-specific protocols.
Refund all unused medications without delay to ensure prompt resolution and customer satisfaction.
All verbal prescriptions must be signed by the responsible physician within 24 hours in accordance with hospital policy.
Demonstrates adherence to the Nursing Council of Kenya’s established professional standards in delivering patient care and treatment.
Ensure exceptional client satisfaction—including patients, consultants, and other stakeholders—by delivering outstanding care quality, maintaining clear and proactive communication, and providing timely feedback. Address and escalate unresolved issues promptly to the Unit Manager, ensuring appropriate follow-up and continuous improvement in service delivery.
Perform additional duties as directed by your immediate supervisor, ensuring alignment with the established parameters of this position.
Person Specification
Bachelor’s or Diploma in Nursing Science is required.
A Higher Diploma in Neonatal/Pediatric Critical Care Nursing (NICU/PICK) is an essential qualification for this role.
Possession of a current, active license from the Nursing Council of Kenya is required.
Maintain current certifications in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) or Advanced Trauma Life Support (ATLAS).
With a minimum of two years of hands-on experience in the NICU or PICK setting, candidates should possess a strong clinical background in neonatal or pediatric intensive care nursing.
Proven ability to build strong professional relationships and convey ideas clearly, coupled with meticulous attention to detail, a commitment to achieving measurable outcomes, and steadfast dependability.
Qualifications
BA/BSc/HND , Diploma
Experience Required
2 years
