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The Program Risk Management (PMR) team, based within the Regional Operations unit of ESRO, offers strategic direction and supervision to EAR Country Offices (CO’s) in executing the Office of Strategy and Evidence’s (ONE) Program Implementation Procedure and its accompanying Handbook. This comprehensive framework encompasses key areas such as work planning, ACT assurance planning and execution, collaboration with civil society organizations (CSOs), adherence to Social and Environmental Standards (SES), and compliance with Protection from Sexual Exploitation and Abuse (SEA) policies.
This role will deliver administrative support to both the PMR team and the broader office, while also conducting data collection and analysis to strengthen the team’s capacity. By ensuring quality and efficiency in the development, management, and monitoring of government and civil society partnerships at the country office (CO) level—including associated risk management—the position will contribute to advancing the team’s strategic objectives. Additionally, the role will involve utilizing key e-Platforms such as tools, INPP, Insight, Vision, and RAM, as well as extracting and interpreting analytics from these systems.
This role encompasses a comprehensive range of essential functions, core accountabilities, and associated duties and tasks, each designed to contribute meaningfully to organizational objectives and operational excellence.
Engage in the facilitation of ACT assurance planning and implementation processes for EAR Country Offices by conducting data extraction, analysis, and reporting enhancing planning, priority setting, and the overall improvement of Age-related initiatives.
The position involves collaborating with the PMR team to gather, assess, and interpret qualitative and quantitative data sourced from UNICEF’s systems, thereby streamlining program and risk management processes and enabling the creation of comprehensive reports and presentations. Additionally, the role encompasses participation in Peer Review exercises.
Evaluate assigned assessments and program assurance reports to pinpoint critical deficiencies in ACT implementation, facilitating prompt follow-up by the supervisor and team to address these issues effectively through timely action or direct engagement with country offices.
Assist with the preparation of meetings and webinars, while contributing valuable insights to PowerPoint presentations.
Collaborates in capacity-building initiatives focused on program management and ACT implementation, contributing to the development of training materials and engaging in exercises for deploying partnership systems such as INPP, tools, and exact.
Professional Rewrite:
Compiling and presenting monitoring and reporting data on established key performance indicators to enhance operational efficiency and ensure accountability for outcomes, while providing oversight and analytical support for EAR Country Offices. Examples of such tasks may include, but are not limited to:
Conduct a thorough assessment of partner risk ratings to ensure alignment with organizational standards and regulatory requirements. Analyze and evaluate the risk profiles of business partners, identifying potential vulnerabilities or areas of concern. Maintain accurate documentation of findings and recommend appropriate risk mitigation strategies as needed. Collaborate with relevant stakeholders to communicate risk insights and support informed decision-making processes.
Conduct a comprehensive evaluation of the utilization of the United Nations Pooled Funds Program (INPP) in the selection process for Civil Society Organization (CSO) Implementation Partners (IP), examining the various selection modalities—specifically open versus direct approaches.
Shifts in funding trends have created new opportunities and challenges in the realm of localization. Organizations are increasingly prioritizing investment in localization initiatives, driven by the recognition of its pivotal role in global expansion and market penetration. This evolution in funding strategies necessitates a deeper understanding of emerging priorities, budget allocations, and the strategic alignment of localization efforts with broader business objectives. Professionals in this field must adapt to these changes, demonstrating agility in navigating dynamic financial landscapes while ensuring the effective execution of localization projects.
The role involves overseeing and assessing impairment detection to ensure compliance and safety standards are consistently met across operations. Responsibilities include conducting regular evaluations, analyzing data trends, and implementing corrective actions when necessary. Candidates must possess a strong background in monitoring techniques, proficiency with relevant analytical tools, and the ability to interpret complex findings. A commitment to maintaining high accuracy and attention to detail is essential for success in this position.
Monitor expired grants by conducting comprehensive DCT monitoring to ensure compliance with established protocols and regulatory standards.
Benchmark monitoring tracks the progression from submission to signing, ensuring timely progression through each stage of the agreement process. This role involves overseeing key milestones, identifying potential delays, and implementing corrective measures to uphold efficiency. Strong analytical skills and attention to detail are essential to maintain accurate records and provide insights into the workflow’s performance. The position requires a proactive approach to resolving bottlenecks and collaborating with cross-functional teams to streamline operations.
Following up on financial findings and pending engagements within the Financial Assurance Module of tools.
Oversee the operations and functionality of the PMR ECM site to ensure optimal performance and efficiency.
Oversee and coordinate the team calendar to ensure all scheduling needs are met efficiently and accurately.
Oversee the ESRO Peer Review Roster with precision and accountability, ensuring its integrity and effectiveness as a core operational tool.
Act as the primary supply liaison for the Operations Section, ensuring seamless coordination and management of all supply-related activities.
Oversee the coordination and administration of ESRO’s Events Calendar, working in conjunction with PMDR and the ORD to ensure seamless alignment and execution.
To be considered for the role of child advocate, candidates must meet the following qualifications and responsibilities. The ideal candidate will demonstrate a strong commitment to safeguarding the rights and well-being of children, ensuring their voices are heard, and their needs are met. Key duties include providing support and guidance to vulnerable children, collaborating with families, schools, and community organizations, and advocating for policies that enhance child welfare. Additionally, the position requires strong communication skills, empathy, and the ability to navigate complex social systems. A background in social work, education, or a related field is preferred, along with experience working with children in challenging circumstances.
Minimum qualifications include a bachelor’s degree in a relevant field, along with a minimum of three years of professional experience in a similar role. Proficiency in industry-standard software and tools is required, along with strong analytical and problem-solving skills. Excellent communication abilities, both written and verbal, are essential for effective collaboration and reporting. Candidates must demonstrate a proven track record of delivering results in fast-paced environments while adhering to deadlines. Familiarity with project management methodologies and regulatory compliance standards is also necessary.
Completion of secondary education is necessary, with preference given to candidates who have pursued technical or university-level studies aligned with the organization’s field. Alternatively, a bachelor’s degree from an accredited institution in a pertinent discipline may substitute for three years of relevant professional experience, or an additional two years if a Master’s degree is held.
A minimum of six years of prior experience in administrative or clerical roles is necessary.
We seek candidates with proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as experience with CRM software, such as Salesforce or HubSpot. Strong analytical abilities and problem-solving skills are essential, along with excellent written and verbal communication. The ideal applicant will demonstrate attention to detail, organizational talents, and the capacity to manage multiple tasks efficiently. Prior experience in a customer-facing role or within a fast-paced environment is highly preferred.
Overseeing project execution from inception to completion, ensuring adherence to timelines, budgets, and quality standards. Coordinating cross-functional teams, allocating resources efficiently, and mitigating risks to deliver projects successfully. Developing project plans, setting milestones, and maintaining clear communication with stakeholders to align expectations and drive progress. Requires proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., MS Project, Jira), along with strong leadership, problem-solving, and organizational skills. Experience in managing diverse project portfolios and a track record of meeting deadlines are essential.
Develop comprehensive project plans, establish clear objectives, and define measurable deliverables to ensure successful project execution and alignment with organizational goals.
Monitor and oversee the allocation and management of key resources, including time, budgetary constraints, and team capacity, ensuring systematic organization and accurate tracking throughout project phases.
Conduct a thorough assessment to detect potential risks and promptly escalate findings for additional guidance and resolution.
We foster a collaborative work environment where teamwork is essential to achieving our goals. Working closely with colleagues across various departments, you will contribute to projects that drive innovation and efficiency. Your ability to communicate effectively and build strong professional relationships will be key to your success in this role.
Adapt behavior fluidly to navigate varying organizational dynamics and respond effectively to diverse situations.
Tailor your language, tone, and messaging with respect and persuasiveness to align with the unique needs and preferences of diverse audiences.
Craft well-organized, succinct reports and documents by employing precise and suitable terminology.
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Demonstrate active listening by carefully observing verbal and nonverbal cues, and seek clarification through targeted questioning to ensure accurate understanding of discussions.
Convey concepts and insights in a lucid and compelling manner to various audiences.
Proactively identify, analyze, and resolve complex issues to ensure operational efficiency and minimize downtime. Develop innovative solutions by leveraging analytical skills and technical expertise to address challenges effectively. Collaborate with cross-functional teams to evaluate root causes, implement corrective actions, and prevent recurrence of problems. Maintain meticulous documentation of solutions and resolutions to support knowledge sharing and continuous improvement. Demonstrate adaptability in dynamic environments by applying logical reasoning and creative problem-solving techniques.
Examine datasets to discern emerging trends, recurring patterns, and any irregularities that deviate from expected norms.
Gather and assess relevant data, examine issues thoroughly, determine root causes and potential risks.
Prepare comprehensive summaries and effectively convey key findings, emphasizing practical insights that facilitate and enhance strategic decision-making processes.
Professionals in this role must exercise sound judgment and make timely decisions under pressure, even when faced with gaps in available data.
Evaluate the anticipated consequences of proposed solutions by analyzing associated costs, benefits, and risks.
Digital Dexterity:
Leverage artificial intelligence-driven solutions and advanced platforms to streamline and enhance data analysis processes.
Apply prompts to enhance report and data quality while ensuring adherence to internal regulations and policies.
Proficiency in English is a mandatory requirement for this position.
Desirables:
Proficiency in an additional official United Nations language—including Arabic, Chinese, French, Russian, or Spanish—or fluency in a local language is considered advantageous.
Professional experience in program support functions is highly desirable.
Proficiency in a United Nations-affiliated agency or related organization is advantageous.
Professional experience at the national level, with a particular emphasis on development initiatives, fragile environments, and humanitarian operations, is essential.
Qualifications
BA/BSc/HND
Experience Required
6 years
