Our client, a prominent telecommunications provider, is seeking a Sectional IP Network Engineer to join their team.
We are seeking a highly motivated individual to join our team in the capacity of [Job Title]. The primary objective of this role is to [core responsibility 1], ensuring [key outcome or impact]. Key responsibilities include [responsibility 1], [responsibility 2], and [responsibility 3], with a strong emphasis on [specific skill or focus area]. The ideal candidate will possess [required qualification 1], [required qualification 2], and at least [X years] of relevant experience in [field or industry]. Proficiency in [specific tool, software, or skill] is essential, and familiarity with [related technology or methodology] is highly desirable. The successful applicant will demonstrate exceptional [soft skill, e.g., communication, problem-solving], alongside the ability to [additional responsibility or trait]. This position offers a unique opportunity to contribute to [specific project, team, or organizational goal], fostering both personal and professional growth in a dynamic environment.
The Sectional IP Network Engineer–Field will ensure MAN network availability and adherence to customer uptime KPIs by performing on-site power-related maintenance for assigned MAN nodes, maintaining service quality and continuity in line with company KPIs while operating within budgeted cost constraints. Additionally, the role involves executing feasibility assessments and implementation of ISDN and PSTN circuits, as well as managing billing-related disconnections and reconnections at the MAN level.
Oversee and execute critical operational duties, ensuring alignment with organizational objectives and maintaining high standards of efficiency and effectiveness. Develop and implement strategic initiatives to enhance productivity, streamline processes, and foster continuous improvement across departments. Collaborate with cross-functional teams to identify opportunities for innovation, optimize resource allocation, and drive sustainable growth. Monitor performance metrics, analyze data trends, and provide actionable insights to senior leadership to inform decision-making. Lead and mentor teams, cultivating a culture of accountability, collaboration, and professional development. Ensure compliance with industry regulations, internal policies, and best practices to uphold organizational integrity and mitigate risks. Serve as a key liaison between executive leadership, employees, and external stakeholders to facilitate clear communication and alignment of goals.
Ensure the consistent availability of the MAN by proactively maintaining the power supply of the nodes.
Effectively manage and resolve MAN and Switch power-related faults within the stipulated Service Level Agreement (SLA).
Key updates are facilitated throughout the restoration process to ensure the customer receives comprehensive and timely information.
Conduct feasibility assessments, implement, and manage the disconnection and reconnection of ISDN and PSTN circuits.
Crafting comprehensive documentation is essential to guide customers through the setup process seamlessly. This role demands a meticulous approach to outlining procedures, troubleshooting steps, and frequently asked questions to ensure users can independently resolve common issues. Strong attention to detail is required to maintain accuracy in technical instructions, while clear communication skills are necessary to present complex information in an accessible manner. Proficiency in structuring documentation for clarity and usability is equally important to enhance the customer experience.
Ensure a secure work environment by adhering to Health, Safety, and Environment (HSE) protocols, engineering standards, established procedures, and applicable legal regulations.
Monitor individual performance metrics and recommend strategic initiatives to enhance productivity and effectiveness.
Oversee and document network expenditures, ensuring alignment with financial planning and analysis guidelines.
Performs additional tasks and responsibilities as directed by the line manager, including any duties delegated or assigned to ensure operational efficiency and alignment with team objectives.
Principal Outputs for this role
Ensure adherence to the predetermined monthly fuel allocation.
Monthly, deliver MAN power meter readings for Street to the finance department by the 20th of each month.
For the year, Nairobi Means achieved an average availability of 99.65%.
To achieve optimal performance, a minimum of 90% of all Nairobi Metro Service Area Networks (Means) must consistently meet their Power-related targets.
Ninety percent of Nairobi’s Medium-Sized Access Networks (Means) consistently achieve power efficiency ratings exceeding ninety percent.
Within two hours following payment of bills, a minimum of 80% of disconnected lines must be restored to service.
Customer Service Level Agreement (SLA) management requires that 80% of all provisioning and cessation cases assigned must be resolved within a 24-hour timeframe.
To ensure operational efficiency, the role requires resolving 80% of faults within a four-hour timeframe, maintaining a high standard of service delivery and minimizing system downtime.
Perform quarterly routine maintenance on all MAN nodes, assessing their power autonomy status and delivering tailored recommendations for each node.
Ensure all assigned Feasibility tickets are resolved within a 24-hour timeframe.
Seeking candidates with a strong academic background and relevant professional experience. Applicants must hold a degree in a related field and possess at least [X] years of hands-on experience in [specific industry/role]. Proficiency in [specific skills or tools] is essential, along with excellent communication and problem-solving abilities. The ideal candidate will demonstrate a commitment to continuous learning and adaptability in a dynamic work environment. Additional certifications or specialized training in [relevant area] are advantageous.
A Bachelor’s degree or higher diploma in Telecommunications, coupled with specialized training in technology or engineering, is required.
Demonstrated expertise in utilizing Microsoft Office Suite applications is essential.
Holders of a current and valid Kenyan driving license are required for this position.
With a proven track record in the field, candidates should possess relevant hands-on experience in their area of expertise. A minimum of three years of professional experience is typically required, with a focus on delivering results in a dynamic environment. Experience leading cross-functional teams or managing complex projects is highly desirable, along with the ability to adapt to evolving industry standards. Familiarity with industry-specific tools, methodologies, and best practices is essential for success in this role.
A minimum of three to five years of experience within the telecommunications sector is required.
Highly developed organizational abilities, coupled with a minimum of one to two years of pertinent technical expertise, preferably within a major national network.
A strong aptitude for organizing and managing both individual and team responsibilities is essential.
Maintains composure and clear judgment in high-pressure situations while effectively managing stress.
Demonstrates strong collaborative skills and thrives in a team-oriented environment.
Continual improvement involves systematically identifying opportunities to enhance processes, products, or services. It requires a proactive approach to analyzing performance metrics, gathering feedback, and implementing incremental changes. This role demands a commitment to innovation and efficiency, ensuring that systems evolve to meet evolving needs and maintain a competitive edge. Collaboration across teams is essential to drive sustainable growth and operational excellence.
Expertise spans both depth and breadth across specialized areas.
Highly driven with a strong sense of initiative and the ability to work independently without constant supervision.
Highly developed competencies and specialized skills are essential for excelling in this role. A strong foundation in analytical thinking, problem-solving, and meticulous attention to detail is required. Proficiency in relevant software, tools, and industry-specific methodologies is necessary to perform duties effectively. Excellent communication skills, both written and verbal, are crucial for collaborating with cross-functional teams and conveying complex information clearly. The ability to manage multiple priorities, work under pressure, and adapt to changing circumstances is highly valued. Prior experience in a similar position and a proven track record of delivering high-quality results are preferred.
Technical experts must demonstrate proficiency in analyzing complex systems, designing innovative solutions, and optimizing performance to meet organizational objectives. Candidates should possess strong analytical skills, practical experience with industry-standard tools, and the ability to troubleshoot technical challenges efficiently. Familiarity with emerging technologies, programming languages, and frameworks is essential, along with a commitment to continuous learning and adaptation. Additionally, the role requires effective collaboration with cross-functional teams, clear communication of technical concepts, and adherence to best practices in security and compliance.
Requires demonstrated expertise in the installation and maintenance of power equipment through practical experience.
Proficiency in SIP protocols and hands-on experience collaborating with SIP service providers are required.
Must demonstrate expertise in routing and switching, with practical experience configuring routers and switches from multiple vendors.
A relevant Cisco certification or another IP Network credential is required.
Demonstrates proficiency in key functional areas relevant to the role, ensuring tasks are completed with accuracy and efficiency. Exhibits strong analytical skills to interpret data, solve problems, and make informed decisions. Maintains up-to-date knowledge of industry standards, best practices, and emerging trends to enhance performance and drive continuous improvement. Applies technical expertise to execute responsibilities effectively while adapting to evolving business needs. Collaborates across teams to align functional goals with organizational objectives, fostering a cohesive and productive work environment.
We collaborate effectively with colleagues across various departments to achieve shared objectives and deliver exceptional results. Strong interpersonal skills and the ability to work in a dynamic environment are essential to thrive in this role. Your communication must be clear and concise, fostering a positive and productive team dynamic. Adaptability and a willingness to support teammates are critical to our collective success.
Actively fosters a collaborative workplace where colleagues engage cooperatively, sharing collective accountability to drive team success. By consistently evaluating and refining objectives and priorities, teams maintain and elevate high performance standards.
We seek a dynamic professional to drive innovation within our organization, fostering creativity and problem-solving to enhance our competitive edge. The ideal candidate will possess a proven track record of developing and implementing innovative strategies, coupled with the ability to inspire cross-functional teams to embrace and champion new ideas. Responsibilities include identifying emerging trends, assessing their potential impact, and translating insights into actionable initiatives that align with business objectives. Additionally, this role requires strong leadership skills to cultivate a culture of experimentation and continuous improvement, while effectively communicating the value of innovation to stakeholders at all levels.
Seeks to pioneer innovative strategies and concepts aimed at addressing both current and future challenges. Fosters an environment where fresh perspectives are not merely encouraged but actively sought across the organization, driving continuous performance enhancement and the generation of novel business opportunities.
Managing Risks involves identifying, evaluating, and mitigating potential threats to ensure organizational resilience and compliance with established standards. This role requires a thorough understanding of risk assessment methodologies, regulatory frameworks, and industry-specific best practices to proactively address vulnerabilities. Responsibilities include developing and implementing risk management strategies, conducting thorough risk analyses, and ensuring adherence to legal and ethical guidelines. Strong analytical skills, attention to detail, and the ability to communicate complex risk scenarios effectively are essential for success in this position.
Review and evaluate calculated risks, taking into account potential concerns from the organization and stakeholders; identify areas of possible risk and develop contingency plans for any eventualities; and foster a culture of innovation by encouraging others to pursue new business opportunities.
Analytical thinking is essential for evaluating complex information, identifying patterns, and drawing logical conclusions to solve problems effectively. This skill involves breaking down intricate issues into smaller components, assessing data objectively, and making well-reasoned decisions based on evidence. Strong analytical abilities enable professionals to anticipate potential challenges, optimize processes, and develop innovative solutions that drive organizational success.
Analyze and discern patterns or relationships between seemingly unrelated scenarios while pinpointing critical or fundamental challenges within intricate contexts. This entails employing innovative, abstract, or inductive reasoning methodologies to derive meaningful insights.
Qualified candidates must submit their application letter, current and expected salary details, and a comprehensive CV, including a daytime telephone number, to jobs1@hcsaffiliatesgroup.com. The email subject line should specify “Sectional IP Network Engineer – Nairobi or Central Region,” and applicants are required to indicate their preferred work location.
Qualifications
BA/BSc/HND , Others
Experience Required
3 - 5 years
