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Home Jobs Meru Menu Branch Operations Manager

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Africa Merchant Assurance Company Limited  · Insurance

Full Time Meru
Meru
Deadline: 7 June 2026
Posted June 3, 2026

The successful candidate will spearhead revenue expansion initiatives, oversee the recruitment and leadership of a dynamic sales team, and ensure outstanding client satisfaction. This pivotal leadership position offers significant visibility and directly influences both the company’s financial performance and overall success.

Key duties encompass overseeing project timelines, ensuring adherence to quality standards, and coordinating cross-functional teams to achieve operational objectives. The role involves monitoring progress, addressing potential bottlenecks, and implementing corrective measures to maintain efficiency. Additionally, the position requires collaborating with stakeholders to align deliverables with strategic goals, conducting performance evaluations, and fostering a culture of continuous improvement. Strong analytical and problem-solving skills are essential to assess data, identify trends, and drive informed decision-making.

Drive branch sales performance beyond established targets, with particular emphasis on Non-Motor insurance offerings.

Attract, develop, and lead a team of Unit Managers, Marketing Sales Executives, Independent Agents, Bancassurance Executives, Brokers, and support staff to cultivate a high-performing workforce.

Develop and execute branch-level strategies, marketing initiatives, and business development plans in alignment with the company’s overarching objectives.

Enhance customer acquisition, retention, and satisfaction through strategic initiatives and targeted approaches.

Minimum qualifications include a bachelor’s degree in a relevant field such as engineering, computer science, or mathematics, coupled with at least three years of hands-on experience in software development or related technical roles. Proficiency in programming languages such as Python, Java, or C++ is essential, along with a strong grasp of algorithms and data structures. Familiarity with version control systems like Git and experience with agile or scrum methodologies are also required. Candidates must demonstrate exceptional problem-solving skills, attention to detail, and the ability to work collaboratively in a team-driven environment.

A Bachelor’s degree in Business, Marketing, Insurance, or a related discipline is required, with a diploma from the INK or CII serving as a valuable additional credential.

A minimum of three years of hands-on experience in branch operations is required.

Achieved consistent success in exceeding sales objectives while effectively guiding and motivating team members to peak performance.

Please submit your resume along with a cover letter expressing your interest to jobs@amaco.co.ke.

The closing date for submissions is June 7, 2026.

Qualifications

BA/BSc/HND , Diploma

Experience Required

3 years

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