ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This role offers the chance to collaborate closely with entrepreneur clients within Komodo communities. Serving on the Business Growth Services team, you will play a key part in empowering Kenyan micro and small entrepreneurs to foster sustainable community development.
The roles entail a comprehensive range of duties, including but not limited to:
Proactively engaging with clients constitutes 10% of responsibilities, ensuring seamless onboarding and sustained support throughout engagements.
Engage with prospective entrepreneurs and evaluate their qualifications to determine eligibility for inclusion in the program.
Convey program information clearly to community participants and ensure receipt of all communications.
As Inkomoko’s Ambassador, you will engage with existing community structures to represent and promote the organization’s mission and initiatives.
Provide guidance on participant criteria that align with both the community’s culture and current business landscape.
Communicate to Inkomoko leadership about any challenge faced by participants during program implementation
Responsibilities for training, which comprises 40% of the role, include developing and implementing comprehensive training programs tailored to enhance employee skills and performance. These initiatives aim to ensure all team members are proficient in their respective roles and aligned with company standards. Additionally, the position involves evaluating the effectiveness of training sessions and updating materials as necessary to reflect evolving industry practices and organizational needs. Strong interpersonal skills are essential to engage participants effectively and foster a collaborative learning environment.
The program coordinator must guarantee that every entrepreneur enrolled in the initiative receives timely updates and participates in all scheduled training sessions.
Responsibilities include coordinating all training logistics, such as preparing and distributing training materials, arranging the training facility, tracking attendance records, and ensuring sessions commence punctually.
Deliver training sessions using Komodo’s training materials in Somali, Kiswahili, and English.
Evaluate the current training modules and provide strategic recommendations to the Senior Trainer for any required enhancements or modifications.
Accomplish all required training programs punctually and in adherence to the allocated budgetary constraints.
Business consulting and client relationship management constitute 40% of the role’s responsibilities, requiring a strategic approach to advising clients, analyzing business challenges, and fostering long-term partnerships. This function involves assessing client needs, developing tailored solutions, and ensuring alignment with organizational objectives while maintaining high levels of satisfaction and retention. Strong interpersonal skills, negotiation abilities, and a results-driven mindset are essential to succeed in this capacity.
The onboarding procedure for entrepreneurs encompasses baseline monitoring and evaluation, along with systematic tracking within our digital platform.
Monthly site visits are conducted to evaluate business requirements and identify opportunities.
Prepare comprehensive cash flow statements and detailed profitability analyses in collaboration with clients to provide strategic financial insights.
Deliver tailored, data-driven guidance designed to empower clients in achieving their goals or reorienting them towards enhanced sustainability and profitability.
Site visits are conducted regularly to deliver immediate guidance, enabling the resolution of evolving business challenges and fostering sustained growth.
We facilitate introductions for clients to additional Komodo offerings, such as professional development programs and financial resource opportunities.
Maintain clients’ business information with precision and ensure it remains current at all times.
Assist investment colleagues by supporting investment applications, conducting due diligence, and managing clients’ credit payments.
Community activities coordination and administrative support account for approximately 10% of the role’s responsibilities.
Foster strong partnerships and maintain effective collaboration with all stakeholders and local authorities in Lower to ensure alignment and mutual support.
Prepare and submit weekly and monthly reports punctually.
Represent Inkomoko’s interests and initiatives in the Lower region with professionalism and dedication.
Collaborate effectively with the Senior Business Development Advisor and Business Development Manager to coordinate and facilitate community initiatives.
Provide support to Inkomoko staff in managing all internal and external communications conducted within the country.
Ensure that community activities are conducted punctually and efficiently.
Support the Monitoring and Evaluation (M&E) team by conducting surveys and gathering essential data in Lower.
Deliver comprehensive administrative assistance to meet operational demands as required.
Execute all additional responsibilities as directed by management.
Requirements
WHO WE ARE LOOKING FOR
Proficiency in digital tools is essential, specifically in utilizing Microsoft Office suite applications, including Excel and PowerPoint, for everyday tasks. Candidates should demonstrate foundational competencies in these software programs to efficiently manage data, create presentations, and perform essential administrative functions.
Strong interpersonal abilities are essential, including coaching, active listening, demonstrating empathy, and fostering trust.
Fluency and strong communication skills in English, Swahili, and Turkana are highly preferred, with exceptional proficiency in conveying information effectively to diverse audiences.
Individuals should possess a foundational knowledge of and enthusiasm for micro and small enterprises, demonstrating a keen interest in their operations and dynamics.
Demonstrate a proactive mindset, self-motivation, and a strong capacity for rapid skill acquisition.
We seek a candidate with robust financial and accounting expertise, along with a solid understanding of business financial policies specific to Kenya.
Able to consistently perform under pressure while maintaining adaptability to meet demanding deadlines and achieve measurable outcomes.
Possesses strong proficiency in both written and verbal communication.
Shows perseverance, personal integrity, and critical thinking skills
Dynamic and highly personable, with exceptional interpersonal skills and a natural ability to engage with diverse groups of people.
We seek a highly principled and diligent individual who demonstrates unwavering integrity and a strong commitment to professionalism in all aspects of their role. The ideal candidate will uphold ethical standards, maintain transparency in actions, and foster trust through consistent performance and accountability.
Applicants must possess a university degree in Business Administration, Entrepreneurship, or a closely related discipline—or be enrolled in such a program.
Must reside within the specified geographic area.
Possessing a smartphone with 24/7 availability is advantageous.
The ideal candidate will demonstrate proficiency in a range of core competencies aligned with the role’s demands. These include strong analytical and problem-solving skills, the ability to work collaboratively within cross-functional teams, and a commitment to delivering high-quality results with precision. Additionally, the position requires excellent communication skills, both written and verbal, to effectively convey complex ideas and interact with stakeholders at all levels. Organizational agility, adaptability to changing priorities, and a proactive approach to continuous improvement are also essential. Prior experience in a similar role and familiarity with industry-specific tools or methodologies will be considered advantageous.
We are looking for someone who;
Demonstrates integrity by consistently honoring commitments, fostering credibility through transparent and forthright communication, and expressing sincere concern for the well-being of team members.
Demonstrates courage by proactively tackling challenging situations and communicating honestly and confidently; embraces new prospects with determination; fully accepts accountability for personal contributions.
Gathers and evaluates pertinent information and stakeholder input to make sound choices, exercises independent judgment within their defined scope, and discerns when to escalate concerns or request further clarification.
Join us and enjoy a comprehensive benefits package designed to support your well-being, financial security, and professional growth. Eligible employees receive health, dental, and vision insurance, along with life insurance and disability coverage. We offer a competitive retirement savings plan, including company-matching contributions, to help you plan for the future. Paid time off, holidays, and personal days ensure a healthy work-life balance, while flexible spending accounts and wellness programs promote overall health. Additionally, we provide professional development opportunities, tuition reimbursement, and employee assistance programs to foster continuous learning and personal support. Enjoy discounts on products and services, along with a range of other perks tailored to enhance your work experience.
WHAT YOU’LL GET
This position offers an exceptional chance to contribute to a rapidly expanding organization with a strong sense of purpose. Compensation encompasses a supportive workplace culture alongside highly competitive remuneration.
A competitive salary is provided, along with the possibility of a KPI-based bonus.
Our organization offers a comprehensive benefits package, featuring health insurance coverage, generous annual leave allowances, exclusive staff savings programs, gender-neutral parental leave provisions, and the opportunity to take a sabbatical, among other perks.
The organization boasts an exceptional company culture characterized by a strong commitment to employee development through learning initiatives and career advancement opportunities.
We invite you to collaborate with a highly skilled team of experts spanning multiple locations.
Proven capacity to drive meaningful societal change and foster economic advancement.
Qualifications
BA/BSc/HND
