Job Purpose;
The Learning & Development & Performance Management Officer spearheads the organization’s strategic initiatives in employee learning and capability enhancement while advancing performance management frameworks.
This role emphasizes Learning & Development (L&D), encompassing training needs assessment, curriculum design, employee skill enhancement, digital learning platforms, compliance training oversight, and organizational performance enhancement. The ideal candidate is a proactive, tech-savvy, and detail-oriented professional poised to advance employee growth, optimize training outcomes, and contribute to key organizational performance goals.
Oversee and manage critical organizational functions, ensuring alignment with strategic objectives and operational excellence. Develop and implement policies, procedures, and best practices to enhance efficiency, compliance, and performance across departments. Lead cross-functional teams to drive project execution, foster collaboration, and achieve measurable outcomes. Monitor key performance indicators (KPIs) to evaluate progress, identify areas for improvement, and implement corrective actions as needed. Serve as a primary liaison between senior leadership and operational staff, facilitating transparent communication and decision-making. Ensure adherence to regulatory requirements, industry standards, and internal guidelines while mitigating risks and optimizing resource allocation.
Designing, implementing, and overseeing learning and development initiatives constitutes the core responsibility of this role.
We develop and implement comprehensive training strategies and detailed plans designed to enhance employee skills, knowledge, and overall performance. Our role involves assessing organizational training needs, designing impactful learning programs, and ensuring their effective execution. Key responsibilities include collaborating with department heads to identify skill gaps, creating and delivering training materials, and monitoring program outcomes to measure success. Additionally, we oversee the coordination of training schedules, manage budgets for training initiatives, and leverage technology to optimize learning experiences. Strong analytical skills, proficiency in instructional design, and excellent communication abilities are essential for this position.
Perform comprehensive Training Needs Analysis (TNA) assessments on an annual and periodic basis across all departments.
Design and execute yearly training and development initiatives that support strategic organizational objectives.
Develop structured frameworks to enhance design competencies alongside initiatives aimed at building employee capabilities.
Develop specialized learning strategies designed to enhance succession planning efforts.
We are seeking a skilled professional to oversee the planning, coordination, and execution of training programs, ensuring seamless delivery to participants. The ideal candidate will manage all aspects of training initiatives, from curriculum development to logistical arrangements, while maintaining high standards of engagement and effectiveness. Responsibilities include designing training materials, scheduling sessions, coordinating with instructors, and evaluating program outcomes to drive continuous improvement. A strong background in instructional design, project management, and adult learning principles is required, along with excellent communication and organizational skills. Experience in a corporate or educational training environment is highly preferred.
Deliver structured onboarding, induction, and orientation programs for new employees to ensure seamless integration into the organization.
Develop and oversee regulatory, compliance, technical, leadership, and interpersonal skills training programs.
Ensure all mandatory and statutory training requirements are completed promptly and in accordance with applicable regulations.
Design and implement training calendars while maintaining strict compliance with established schedules.
The role involves organizing and overseeing both internal and external training initiatives to ensure alignment with organizational goals and employee development needs. This includes planning, executing, and evaluating training sessions to enhance workforce skills and knowledge. Additionally, the position requires collaboration with various stakeholders to identify training requirements, secure necessary resources, and measure program effectiveness. Strong communication and project management skills are essential to facilitate seamless coordination across departments and external partners.
Designing and implementing innovative learning systems and digital training programs stands as a pivotal responsibility within this role. The incumbent will evaluate contemporary educational technologies, identify opportunities to enhance learning experiences, and develop scalable solutions to meet evolving organizational needs. Key duties include researching emerging tools, collaborating with subject-matter experts to tailor content, and ensuring seamless integration of digital platforms with existing infrastructure. Proficiency in instructional design, learning management systems (LMS), and data-driven analytics is essential, along with the ability to assess training effectiveness and optimize program performance. This position requires strong project management skills to oversee implementation timelines, allocate resources efficiently, and maintain alignment with strategic learning objectives.
Oversee the administration and continuous enhancement of Learning Management Systems (LMS) and digital learning platforms.
Develop and implement automated systems to manage training tracking, generate comprehensive reports, and maintain accurate learning records.
Drive awareness and adoption of e-learning, fully virtual learning programs, and hybrid learning approaches to enhance educational outcomes.
Ensure the precision and integrity of training databases and learning records at all times.
Compile comprehensive training analytics and deliver detailed performance reports.
We assess the efficacy of training programs and identify opportunities for enhancement to optimize employee performance. This role involves analyzing training metrics, gathering feedback, and implementing strategies to refine instructional methods. Key responsibilities include evaluating course effectiveness, measuring skill development, and recommending improvements to align training initiatives with organizational goals. The ideal candidate should possess strong analytical skills, experience in instructional design or performance consulting, and proficiency in data-driven decision-making. Additionally, excellent communication abilities are essential for collaborating with stakeholders and presenting insights clearly.
Evaluate the efficacy of training programs and the resultant learning achievements among employees.
Monitor training attendance, completion rates, and the advancement of competency levels among participants.
Perform comprehensive post-training evaluations to measure effectiveness and calculate the return on investment for training programs.
Analyze learning programs to identify opportunities for enhancement and recommend strategic initiatives for continuous improvement.
Enhance employee engagement and foster broader participation in learning initiatives.
Manages employee performance through regular evaluations, feedback sessions, and goal-setting to align with organizational objectives. Identifies development needs and implements training programs to enhance skills and productivity. Collaborates with department heads to address performance gaps and fosters a culture of continuous improvement. Tracks progress using performance metrics and provides data-driven insights to leadership for strategic decision-making. Ensures compliance with HR policies and labor laws while maintaining confidentiality and professionalism in all interactions.
Facilitate and oversee the organization’s performance appraisal process to ensure consistency, fairness, and alignment with established goals and standards.
Collaborate closely with the HR Manager to design and execute the performance management frameworks.
Ensure that all performance reviews and appraisal timelines are completed in a timely and accurate manner.
Collaborate with managers to establish key performance indicators and professional growth targets for team members.
Monitor progress on performance improvement plans and track the advancement of employee development initiatives to ensure alignment with organizational goals.
Produce comprehensive performance management reports and conduct detailed analytics to evaluate and enhance organizational effectiveness.
Implement employee recognition and development programs with dedication and precision.
We are seeking a dedicated HR Administrator to oversee and streamline daily human resources operations, ensuring compliance with company policies and employment laws. The ideal candidate will manage recruitment processes, maintain employee records, process payroll, and handle benefits administration while fostering a positive workplace culture. Strong organizational skills, attention to detail, and proficiency in HR software are essential. Additionally, the role requires exceptional communication abilities to liaise with employees and management, as well as problem-solving skills to address HR-related inquiries and conflicts. A minimum of three years of experience in an HR environment is preferred, along with a degree in Human Resources, Business Administration, or a related field.
We facilitate the seamless integration of new hires, verify employment confirmations, manage staff transfers, oversee employee exits, and ensure accurate documentation throughout the employment lifecycle.
Uphold adherence to established HR policies, operational procedures, and applicable labor laws to mitigate risk and maintain organizational integrity.
Design and implement programs aimed at enhancing employee engagement and well-being.
Coordinate HR communications while maintaining strict confidentiality and proper management of employee documentation to ensure secure handling of sensitive information.
The HSE (Health, Safety & Environment) role demands a meticulous professional committed to upholding rigorous safety standards, mitigating risks, and ensuring compliance with regulatory protocols. Candidates must possess robust expertise in identifying hazards, conducting thorough risk assessments, and implementing effective control measures to protect personnel and assets. Responsibilities include overseeing workplace safety initiatives, fostering a culture of prevention, and maintaining meticulous documentation to meet legal and organizational requirements. Strong analytical skills and attention to detail are essential, along with the ability to communicate policies clearly and train employees on best practices. This position requires a proactive approach to problem-solving and a dedication to continuous improvement in HSE performance.
Develop and oversee the implementation of Health, Safety, and Environment (HSE) training initiatives and awareness campaigns.
Responsibilities include facilitating the execution of workplace health and safety policies to ensure compliance and mitigate risks. This role involves collaborating with management and employees to integrate safety protocols into daily operations, fostering a secure and regulated work environment.
Deliver comprehensive safety inductions and facilitate toolbox talks to ensure all personnel are fully informed of safety protocols and procedures.
Efficiently manage the procurement of necessary permits, certificates, and compliance documentation to ensure all regulatory and operational requirements are met.
Conducts thorough audits and ensures strict adherence to compliance regulations, meticulously reviewing processes and documentation to identify potential risks or discrepancies. Develops and implements robust compliance frameworks, policies, and procedures to align with industry standards and regulatory requirements. Monitors ongoing compliance performance, providing actionable insights and recommendations to senior management to mitigate risks and enhance operational efficiency. Collaborates with cross-functional teams to foster a culture of compliance awareness and accountability across the organization.
Conduct both internal and external audits for the Quality Management System (QMS) and Health, Safety, and Environment (HSE) standards.
Prepare audit documentation and compliance evidence in an organized manner.
Oversee the completion of audit findings and ensure corrective actions are implemented effectively.
Maintain training and HR records in a state of readiness for audits at all times.
Seeking candidates with a Bachelor’s degree in Computer Science, Information Technology, or a related field, along with a minimum of three years of experience in software development, preferably with expertise in full-stack development. Proficiency in programming languages such as Java, Python, or JavaScript, as well as familiarity with frameworks like React, Angular, or Node.js, is essential. Strong problem-solving skills, attention to detail, and the ability to work collaboratively in a team environment are required. Experience with cloud platforms (e.g., AWS, Azure, or Google Cloud) and DevOps practices is a plus. Candidates should demonstrate a commitment to continuous learning and staying updated with industry trends. Excellent communication skills and the ability to articulate technical concepts to non-technical stakeholders are also necessary.
A bachelor’s degree in Human Resource Management, Organizational Development, Industrial Psychology, Business Administration, or Education is required.
CHRP certification serves as a demonstration of professional competency in human resources, ensuring adherence to established standards and ethical practices within the field. Individuals pursuing this credential must fulfill specific educational requirements, gain relevant work experience, and successfully pass a comprehensive examination. The certification process is designed to validate expertise in key HR domains, including recruitment, employee relations, compensation, and compliance with labor laws. Maintaining the credential typically involves ongoing professional development and periodic recertification to stay current with evolving industry trends and regulatory changes.
Occupational Health and Safety certification validates a professional’s expertise in maintaining safe, compliant, and healthy work environments. This credential demonstrates proficiency in identifying hazards, implementing risk mitigation strategies, and ensuring adherence to regulatory standards such as OSHA, ISO 45001, and industry-specific guidelines. Employers value this certification as it signifies a commitment to reducing workplace injuries, promoting employee well-being, and fostering a culture of safety. Additionally, it equips individuals with the skills to conduct thorough inspections, develop emergency response plans, and lead safety training initiatives. Typically, candidates must complete accredited training programs and pass rigorous examinations to earn this credential, which often requires periodic recertification to stay current with evolving safety protocols.
Individuals seeking a Training of Trainers (TOT) certification must complete a comprehensive instructional program designed to equip them with advanced facilitation techniques and effective training methodologies. This specialized qualification ensures that trainers are proficient in designing, delivering, and evaluating training sessions while adhering to best practices in adult learning principles. Candidates must demonstrate mastery of presentation skills, group dynamics management, and the ability to tailor content to diverse learner needs. Additionally, they should exhibit strong communication, leadership, and problem-solving capabilities to enhance engagement and knowledge retention among participants.
Instructional design or learning and development certifications validate expertise in designing, developing, and delivering effective educational programs. These credentials demonstrate proficiency in leveraging instructional strategies, adult learning principles, and technology to enhance training outcomes. Candidates holding such certifications typically possess a deep understanding of curriculum development, needs analysis, and assessment methodologies. Additionally, they are equipped to integrate innovative learning solutions, ensuring alignment with organizational goals and learner needs.
Proven expertise in utilizing Learning Management Systems (LMS), Human Resource Information Systems (HRIS), or other digital learning platforms is required.
A minimum of four years of professional experience in the fields of Learning & Development, Human Resources Administration, and performance management is required.
Professionals in this role will engage with Health, Safety, and Environment (HSE) compliance protocols, assist in coordination efforts, and provide audit support as required.
Proficient in utilizing the Microsoft Office Suite, with a strong command of applications such as Word, Excel, and PowerPoint, enabling efficient document creation, data analysis, and presentation development.
Data analysis, reporting and problem-solving ability.
Program management, training facilitation, and coordination of Learning & Development initiatives are key responsibilities of this role.
We seek candidates with a proactive approach to innovation and an unwavering commitment to ongoing enhancement. Applicants must demonstrate a strong dedication to driving progress and refining processes to achieve superior outcomes.
Skilled in fostering clear, effective communication, with a demonstrated ability to build strong interpersonal relationships and drive employee engagement and facilitation.
The role demands exceptional capacity to oversee and align various strategic priorities across Learning and Development (L&D) initiatives, performance management frameworks, and operational HR support functions.
Driven by innovation and a commitment to process enhancement, the ideal candidate will excel in a technology-focused environment, continuously seeking opportunities to refine and optimize workflows.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
4 years