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Home Jobs Nairobi Lead User Experience Design Specialist

Lead User Experience Design Specialist

Equity Bank Kenya  · Banking / Financial Services

Full Time Nairobi
Nairobi
Deadline: 5 June 2026
Posted May 22, 2026

The purpose of this position is to [insert original details here]. Key responsibilities include [list original responsibilities here], with a focus on [insert original focus areas here]. Essential requirements for the role encompass [list original requirements here], while preferred qualifications include [list original preferred qualifications here]. The ideal candidate will demonstrate proficiency in [insert original skills here] and exhibit strong capabilities in [insert original capabilities here]. This role offers an opportunity to contribute to [insert original contribution areas here] within a dynamic and collaborative team environment.

To lead the comprehensive design process, this position converts business objectives and user insights into cohesive, user-friendly design solutions for intricate financial applications. The role fosters alignment between product features and the organization’s strategic vision for digital advancement by actively participating in design system development and championing superior user experience outcomes.

Oversee the critical responsibilities associated with this role, ensuring all duties are executed with precision and adherence to established protocols. Serve as a key contributor to strategic initiatives, collaborating closely with cross-functional teams to achieve organizational objectives. Develop and implement policies, procedures, and best practices to enhance operational efficiency and maintain compliance with industry standards. Provide leadership in managing projects, optimizing workflows, and fostering a culture of accountability and continuous improvement. Evaluate performance metrics, identify trends, and propose data-driven solutions to address challenges and drive sustainable growth. Act as a mentor to junior team members, promoting professional development and aligning individual goals with broader business strategies. Maintain open communication channels to ensure transparency, alignment, and timely resolution of issues across all levels of the organization.

Lead the end-to-end design process, encompassing user research, wire framing, prototyping, and usability testing for a range of digital products such as mobile applications, online banking systems, USED interfaces, and chatbot solutions.

Develop user flows, wireframes, mockups, and prototypes from conceptual ideas to create seamless and intuitive user experiences.

Facilitate the group’s product vision by conducting in-depth research, conceptualizing ideas, creating sketches, developing prototypes, and conducting user testing to refine digital product experiences.

Partner with product managers, engineers, and cross-functional stakeholders to convert strategic business objectives into impactful and innovative design solutions.

Translate design decisions into compelling narratives and champion optimal user experience solutions with conviction and clarity.

Develop and sustain a design system to uphold uniformity and scalability across all digital products.

Establish and systematically record design standards and guidelines to ensure consistency and clarity across all projects.

CORE ACCOUNTABILITIES AND DELIVERABLES

Lead the entire design process, from initial concept development through to final delivery, ensuring cohesive execution at every stage.

Develop and uphold a cohesive design system to ensure consistency and efficiency across all projects and platforms.

Establish and maintain comprehensive design standards and guidelines to ensure consistency and quality across all projects.

Advocating passionately for optimal user experience outcomes remains a core focus of this role, ensuring seamless and impactful interactions that drive satisfaction and engagement.

Crafting seamless and user-friendly experiences from abstract concepts.

Seeking a highly motivated individual with a strong background in [industry/field], proven expertise in [specific skill or area], and at least [X years] of relevant experience. The ideal candidate will possess exceptional analytical skills, demonstrated proficiency in [specific tools/software], and the ability to collaborate effectively within cross-functional teams. Responsibilities include leading projects, analyzing complex data sets, and ensuring adherence to industry regulations. Fluency in [specific languages] and familiarity with [specific methodologies/standards] are required. Additional assets include certifications such as [specific certifications] and prior experience in [specific tasks or environments]. This role demands adaptability, a commitment to continuous learning, and a passion for driving innovation in [industry/field].

Possesses advanced technical expertise alongside proven leadership capabilities, demonstrating proficiency in strategic planning, team coordination, and technical execution. Exhibits strong problem-solving acumen, effective communication skills, and the ability to mentor and guide cross-functional teams toward achieving organizational objectives. Requires hands-on experience in [specific technical skills], with a track record of driving innovation, optimizing processes, and delivering high-impact solutions. Familiarity with [relevant tools, frameworks, or methodologies] is essential, as is the capacity to adapt to evolving technological landscapes and business demands.

Skilled in creating user interfaces for sophisticated financial solutions, including mobile banking platforms and investment management systems.

Proficiency in Agile methodologies and experience collaborating within cross-functional teams are essential.

Possesses a solid grasp of regulatory mandates and industry-leading security protocols within the financial sector.

Highly organized, dependable, and committed, with a proven capacity to manage multiple projects simultaneously while consistently delivering polished design solutions within tight deadlines.

A quick learner with the ability to rapidly master new tools and thrive in dynamic, fast-paced settings.

Seeking candidates with demonstrated expertise in the specified field, including a minimum of [X] years of relevant professional experience. Proven ability to [specific skill or responsibility] is essential, along with a track record of successfully [related accomplishment]. Familiarity with [relevant tools, technologies, or methodologies] is required, and prior experience in [specific industry or sector] is highly desirable. Strong problem-solving skills and the capacity to work both independently and collaboratively are mandatory.

With a minimum of five years of hands-on experience in application design across web, desktop, and mobile platforms, the ideal candidate will bring a wealth of expertise to the role.

A robust portfolio showcasing proficiency in design methodology, interaction design, and visual design capabilities is required.

Proficiency in accessibility standards such as WCAG, design systems, and responsive design principles is required.

Bachelor’s degree in a relevant field, along with any necessary professional certifications, is required to fulfill the responsibilities of this position effectively.

Must- Haves

A bachelor’s or master’s degree in a communication, design, or computing-related field is required.

Skilled in utilizing industry-standard design tools, including Figma, Adobe XD, Sketch, Photoshop, and Illustrator.

Nice to Haves

Financial professionals or those with specialized experience in the fintech sector are encouraged to apply.

Qualifications

BA/BSc/HND

Experience Required

5 years

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