Our client is a reputable French bakery chain operating in Kenya through a local entity, Boulangerie & Company Limited. Established in 1998 by Michel Galloper, Le Greenier à Pain has grown to encompass more than 30 branches worldwide, spanning from Paris to Tokyo. Notably, this marks the brand’s first expansion into Africa, with four outlets currently open in Nairobi, Kenya.
The Company seeks a Chief Steward to oversee all stewarding operations, guaranteeing the cleanliness, hygiene, and proper maintenance of kitchen equipment, utensils, food preparation areas, and dining support facilities. This position involves supervising the stewarding team, ensuring adherence to health and safety standards, and facilitating seamless food and beverage operations.
Oversee and execute a range of critical duties encompassing project management, team leadership, and strategic planning, ensuring alignment with organizational objectives and fostering collaborative workflows. Develop and implement policies, procedures, and performance metrics to enhance operational efficiency, accountability, and quality standards across all initiatives. Monitor progress through regular assessments, data analysis, and stakeholder feedback, identifying areas for improvement and driving continuous growth. Lead cross-functional teams by delegating tasks, providing mentorship, and resolving conflicts to cultivate a high-performance culture. Ensure compliance with industry regulations, company policies, and ethical guidelines while maintaining transparency and documentation. Collaborate with senior management to align departmental goals with broader business strategies, optimizing resource allocation and maximizing ROI. Serve as a liaison between executive leadership, employees, and external partners to facilitate seamless communication and operational synergy.
Duties in stewarding operations encompass overseeing and coordinating all activities related to maintaining cleanliness, safety, and efficiency in designated areas. This role involves managing waste disposal systems, ensuring compliance with health and safety regulations, and supervising staff to uphold service standards. Responsibilities include organizing and directing cleaning schedules, inspecting facilities for potential hazards, and addressing any operational challenges promptly. Additionally, the position requires liaising with other departments to promote a cohesive and well-maintained environment, as well as documenting incidents and implementing corrective measures when necessary.
Oversee and manage the tasks and schedules of stewards and cleaning staff to ensure efficient operations and adherence to service standards.
Maintain strict adherence to hygiene protocols by thoroughly cleaning and sanitizing all kitchen utensils, crockery, cutlery, glassware, and equipment in accordance with established sanitation standards.
Ensure the upkeep and sanitation of kitchens, storage facilities, waste disposal zones, and food preparation spaces are maintained at all times.
Secure sufficient quantities of cleaning supplies and stewarding equipment to maintain operational readiness.
Maintaining high standards of hygiene and ensuring food safety are paramount responsibilities within this role. Adhering to strict sanitation protocols, including regular equipment cleaning and proper food handling, is essential to prevent contamination and uphold regulatory compliance. This position demands meticulous attention to detail, a thorough understanding of hygiene best practices, and the ability to follow established food safety guidelines without exception.
Ensure adherence to food safety protocols, sanitation guidelines, and occupational health regulations.
Perform routine examinations of kitchen and stewarding facilities to ensure compliance with health, safety, and cleanliness standards.
Implement and oversee adherence to established waste management and disposal protocols to maintain regulatory compliance and environmental safety.
Uphold stringent cleanliness standards in strict accordance with regulatory mandates and organizational policies.
Inventory and Asset Management involves overseeing and optimizing the tracking, maintenance, and utilization of an organization’s physical assets and inventory levels. This role requires a meticulous approach to ensure accurate record-keeping, minimize discrepancies, and enhance operational efficiency. Responsibilities include conducting regular audits, managing stock levels, processing transactions, and collaborating with cross-functional teams to streamline procurement and disposal processes. Proficiency in inventory management software, attention to detail, and strong analytical skills are essential, along with the ability to generate reports and provide actionable insights to support strategic decision-making.
Responsible for accurately documenting and managing records pertaining to kitchen equipment, utensils, and cleaning supplies.
Monitor instances of breakage, loss, and damage, and propose appropriate corrective measures to address these issues effectively.
Perform regular inventory audits of stewarding supplies and equipment to ensure accurate stock levels and availability.
Responsible for maintaining appropriate storage and usage protocols for all equipment and cleaning chemicals, ensuring compliance with safety standards and regulatory requirements.
We seek an experienced leader to guide and motivate a high-performing team towards achieving organizational objectives. The ideal candidate will demonstrate strong communication skills, the ability to delegate effectively, and a commitment to fostering collaboration and professional growth among team members. Responsibilities include setting clear goals, monitoring performance, providing constructive feedback, and ensuring alignment with company strategies. A proven track record in team management, coupled with exceptional problem-solving and decision-making abilities, is essential. Candidates must possess excellent interpersonal skills and the capacity to inspire and drive team success.
Oversee the scheduling, supervision, and performance evaluation of the stewarding team.
Provide comprehensive training to employees on cleaning protocols, sanitation guidelines, and the proper operation of equipment to ensure adherence to established standards.
Oversee the tracking of employee attendance, enforce adherence to disciplinary policies, and evaluate performance standards to ensure optimal productivity and workplace conduct.
Promote collaboration and ensure strict compliance with established company policies.
Ensuring adherence to regulatory standards and maintaining a safe working environment are core responsibilities. This role requires vigilant monitoring of safety protocols, thorough documentation of compliance activities, and proactive identification of potential hazards. Candidates must possess a strong understanding of industry regulations, exceptional attention to detail, and the ability to implement corrective measures promptly. Experience in safety management or a related field is highly valued, along with effective communication skills to train staff and report incidents accurately.
Promptly report any maintenance issues or equipment faults as they arise.
Oversee adherence to corporate health, safety, and environmental regulations to maintain operational integrity and regulatory compliance.
Monitoring progress and evaluating performance will be guided by a set of carefully defined Key Performance Indicators (KPIs), which serve as measurable benchmarks to assess the effectiveness and efficiency of activities and outcomes. These indicators will provide clear insights into progress toward strategic objectives, enabling data-driven decision-making and continuous improvement across all operational areas. Their consistent tracking will support accountability, highlight areas for enhancement, and ensure alignment with established goals and performance standards.
Ensure strict adherence to all hygiene and sanitation protocols at all times to achieve full compliance with established standards.
Maintain the prompt availability of sanitized utensils and operational equipment throughout service hours to uphold operational efficiency.
Ensure precise tracking and documentation of inventory levels for stewarding supplies and equipment.
Bachelor’s degree in a relevant field or equivalent professional experience is required. Proficiency in industry-standard software and tools is essential. A minimum of three years of hands-on experience in a comparable role is preferred. Strong analytical, problem-solving, and communication skills are necessary. Ability to work independently, manage multiple priorities, and meet deadlines is crucial. Familiarity with project management methodologies and compliance standards is advantageous. Exceptional organizational and time management abilities are expected.
A recognized qualification in Hospitality Management, Food Production, Housekeeping, or an equivalent discipline is required.
Seeking candidates with a minimum of three to five years of hands-on experience in stewarding operations, including at least one year in a leadership or supervisory capacity.
Familiarity with food safety and hygiene regulations is essential to ensure compliance with industry standards.
Proficiency in hotel operations, restaurant management, bakery services, catering provisions, or food production facilities presents an additional benefit to candidates.
Demonstrates proficiency in a wide range of technical and soft skills, including analytical thinking, problem-solving, and effective communication. Exhibits strong organizational abilities to manage multiple priorities while maintaining high attention to detail. Possesses adaptability to thrive in dynamic environments and collaborate seamlessly across teams. Required qualifications include [specific skills or certifications], along with [X] years of relevant experience in [field or industry]. Responsibilities encompass [key duties], ensuring alignment with organizational goals and fostering continuous improvement.
Effectively guides and oversees teams, demonstrating strong leadership and management capabilities to ensure optimal performance and productivity.
Possesses exceptional aptitude for organizing and strategically planning tasks to ensure efficient execution and optimal outcomes.
Proficient in sanitation protocols and food safety regulations.
Ensures meticulous attention to detail in all tasks and processes.
Demonstrates proficiency in overseeing and optimizing inventory systems, ensuring accurate tracking, efficient stock control, and timely replenishment to meet operational demands.
Demonstrated aptitude for analyzing complex situations and making well-informed decisions. Strong capacity to identify solutions through logical reasoning and strategic thinking. Proven ability to assess challenges, weigh alternatives, and implement effective resolutions efficiently.
Accomplished communication and interpersonal abilities remain essential for fostering collaboration and building strong professional relationships.
Demonstrates resilience in high-pressure environments while consistently fulfilling operational requirements and deadlines.
Qualified and enthusiastic candidates are encouraged to submit their CVs via email to hr@mybest.co.ke, with the job title clearly indicated in the subject line.
Qualifications
Diploma
Experience Required
3 - 5 years
