Established in 1998 by Michel Galloper, Le Greenier à Pain is a distinguished French bakery chain with roots in Paris and a global presence, including branches in Tokyo. This authentic concept is now expanding into Africa for the first time, with four strategically located outlets in Nairobi, Kenya, operated by the local entity, Boulangerie & Company Limited.
The Company seeks a Chief Steward to manage all stewarding operations, guaranteeing the cleanliness, hygiene, and proper upkeep of kitchen equipment, utensils, food preparation areas, and dining support facilities. This position involves supervising the stewarding team, ensuring adherence to health and safety regulations, and facilitating efficient food and beverage service operations.
Oversee and execute a comprehensive range of duties essential to the role, including [specific responsibility 1], [specific responsibility 2], and [specific responsibility 3]. Serve as a primary point of contact for [specific team or stakeholders], ensuring seamless communication and alignment with organizational objectives. Analyze and interpret [relevant data or metrics] to drive informed decision-making and optimize operational efficiency. Collaborate closely with cross-functional teams to implement strategies that enhance [specific outcome, e.g., productivity, customer satisfaction, or project delivery]. Maintain strict adherence to [industry regulations, company policies, or quality standards] while fostering a culture of accountability and continuous improvement. Prepare and present detailed reports on [key performance indicators or project progress] to senior leadership, facilitating transparency and strategic planning.
Stewarding operations encompass the management and oversight of all activities related to the maintenance, cleanliness, and service standards within a hospitality or event environment. This role involves ensuring compliance with health and safety regulations, coordinating staff to deliver seamless service, and addressing any operational challenges that may arise. Responsibilities include supervising cleaning schedules, managing inventory of supplies, and liaising with other departments to uphold operational efficiency. Candidates should possess strong leadership skills, attention to detail, and the ability to work under pressure in a fast-paced setting. Prior experience in hospitality, event management, or a related field is typically required, along with a thorough understanding of industry best practices.
Oversee and manage the workflows and tasks of stewards and janitorial staff, ensuring efficient and organized execution.
Maintain strict adherence to sanitation protocols by thoroughly cleaning and sanitizing all kitchen utensils, crockery, cutlery, glassware, and equipment in compliance with established standards.
Ensure the cleanliness and sanitation of kitchens, storage facilities, waste disposal zones, and food preparation spaces are consistently maintained.
Maintain sufficient inventory levels of cleaning supplies and stewarding equipment to support seamless operations.
Maintain adherence to hygiene and food safety standards to ensure a clean and secure environment.
Ensure adherence to food safety regulations, sanitation protocols, and occupational health standards.
Perform routine assessments of the kitchen and stewarding sections to ensure compliance with established standards and operational efficiency.
Maintain strict adherence to established waste management and disposal protocols to ensure compliance and environmental safety.
Ensure adherence to stringent cleanliness standards to satisfy both regulatory mandates and organizational policies.
Efficiently oversee the tracking, organization, and maintenance of inventory and company assets to ensure accuracy, availability, and compliance with established protocols.
Oversee and document the inventory of kitchen equipment, utensils, and cleaning supplies to ensure accurate tracking and availability.
Monitor breakages, losses, and damages, and provide recommendations for corrective action to mitigate future occurrences.
Perform routine inventory audits of stewardship materials and operational equipment.
Proper storage and handling of equipment and cleaning chemicals must be maintained at all times.
Demonstrates proficiency in guiding, motivating, and directing a group toward achieving shared objectives while fostering collaboration, accountability, and professional growth among team members. Requires strong interpersonal skills to inspire performance, resolve conflicts, and maintain alignment with organizational goals. Responsibilities include setting clear expectations, providing constructive feedback, and ensuring efficient task delegation to optimize productivity and team cohesion.
Oversee the planning, coordination, and assessment of stewarding team members to ensure optimal performance and service delivery.
Provide training to employees on proper cleaning protocols, sanitation guidelines, and the correct use of equipment to ensure safety and compliance.
Oversee employee attendance, adherence to workplace standards, and overall performance.
Promote collaboration and ensure strict compliance with organizational policies among team members.
Ensuring adherence to safety regulations and compliance standards remains a top priority to mitigate risks and maintain operational integrity. This role demands a vigilant focus on identifying potential hazards, conducting thorough inspections, and implementing corrective measures to uphold a secure working environment. Candidates must possess a keen attention to detail, a strong understanding of regulatory frameworks, and the ability to interpret and apply safety protocols effectively. Additionally, the position requires proactive collaboration with cross-functional teams to foster a culture of accountability and continuous improvement in safety practices.
Promptly report any maintenance issues and equipment faults as they arise.
Maintain adherence to established company policies regarding health, safety, and environmental standards.
The role requires diligent tracking of quantifiable metrics to evaluate performance outcomes, with a focus on measurable targets that align with organizational objectives. Essential indicators of success will be monitored through predefined benchmarks, ensuring clear visibility into progress and potential areas for enhancement. Regular assessments will be conducted to analyze data trends, identify deviations from goals, and implement corrective actions as needed to maintain operational efficiency.
Ensure full adherence to all hygiene and sanitation protocols without exception.
Maintain the prompt provision of sanitized utensils and operational equipment throughout service periods.
Ensure precise documentation of inventory levels for stewarding supplies and equipment.
Bachelor’s degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is required. Additionally, a minimum of two years of experience in a similar role is necessary, along with proficiency in programming languages like Python, Java, or C++. Strong problem-solving and analytical skills are essential, as is the ability to collaborate effectively within a team environment. Familiarity with database management systems and software development methodologies is also required.
A degree or diploma in Hospitality Management, Food Production, Housekeeping, or a comparable discipline is required.
Seeking a candidate with a minimum of three to five years of hands-on experience in stewarding operations, including at least twelve months in a leadership capacity.
Professional proficiency in food safety regulations and sanitation protocols is essential.
Candidates with prior experience in hotel operations, restaurant service, bakery management, catering services, or food production facilities will be given preference.
Proven expertise in a range of technical proficiencies and professional capabilities is essential. Strong analytical thinking, meticulous attention to detail, and the ability to collaborate effectively across teams are required to excel in this role. Familiarity with industry-specific tools, methodologies, and best practices is also necessary. Excellent communication skills, both written and verbal, are critical for conveying complex ideas clearly and fostering productive working relationships. Additionally, a commitment to continuous learning and adaptability in dynamic environments is highly valued.
Demonstrated ability to lead teams and oversee staff effectively, fostering collaboration and ensuring productivity.
Exceptional skills in organizing tasks and effectively planning workflows.
Proficient understanding of sanitation protocols and food safety standards is required.
Maintaining meticulous attention to detail is paramount to success in this role, ensuring accuracy and precision in all tasks and deliverables.
Inventory management skills involve overseeing and controlling stock levels, ensuring accurate record-keeping, and optimizing supply chain efficiency. This includes monitoring inventory turnover, conducting regular audits, and implementing systems to minimize excess or shortages. Proficiency in inventory software, data analysis, and forecasting is essential to maintain operational balance and meet organizational demands. Strong attention to detail, analytical thinking, and problem-solving abilities are required to identify discrepancies, reduce waste, and enhance overall inventory performance.
Highly developed problem-solving and decision-making skills are essential for evaluating complex situations, identifying optimal solutions, and implementing effective strategies to achieve desired outcomes.
Effective communication and strong interpersonal abilities are essential for this position.
Capable of thriving in high-pressure environments while consistently fulfilling operational requirements.
Qualified applicants are encouraged to submit their curriculum vitae via email to hr@mybest.co.ke, with the job title listed in the subject line.
Qualifications
Diploma
Experience Required
3 - 5 years
