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Home Jobs Nairobi Lead Administrator, Deputy Principal & Global Partnerships Manager

Lead Administrator, Deputy Principal & Global Partnerships Manager

Cascade Institute of Hospitality  · Education / Teaching

Full Time Nairobi
Nairobi
Deadline: 31 May 2026
Posted May 22, 2026

Revised Version:

Position Identifier: CIH-HR-05/2026

The Deputy Principal & Campus Administrator will serve as the Principal’s representative, offering leadership and governance for the Institution while managing the daily academic, administrative, and operational activities of the assigned campus. This position is responsible for ensuring the seamless delivery of academic programs, supervising staff, enhancing student support services, optimizing operational performance, adhering to institutional and regulatory requirements, and advancing the Institute’s strategic goals.

Oversee and execute a range of critical duties, including [list of original responsibilities]. Ensure alignment with organizational goals while maintaining high standards of accuracy and efficiency. Collaborate closely with cross-functional teams to streamline processes and enhance productivity. Actively monitor performance metrics to identify areas for improvement and implement corrective actions as needed. Serve as a key point of contact for stakeholders, providing timely updates and resolving escalated issues. Maintain compliance with company policies and industry regulations to uphold operational integrity. Drive continuous improvement through data-driven decision-making and proactive problem-solving. Foster a culture of accountability and collaboration to support team and organizational success.

Demonstrate leadership while overseeing and aligning the academic, administrative, and operational functions of the designated campus on a daily basis.

Support the execution of the Institute’s strategic plan, policies, quality standards, and institutional objectives. Additionally, manage academic programs, student affairs, and learner support services to uphold high-quality training and foster an exceptional student experience.

Foster an environment characterized by professionalism, discipline, and exceptional customer service while ensuring a positive experience for all students on campus.

Oversee departmental heads, trainers, and support staff to maintain service excellence and operational productivity.

Facilitate the expansion of student enrollment by executing strategic marketing campaigns, cultivating key partnerships, and fostering community engagement initiatives within the designated campus catchment area.

Responsible for the appropriate use, upkeep, and protection of training facilities, educational materials, and institutional property.

Ensure adherence to VET regulatory standards and institutional quality assurance frameworks, encompassing Quality Management System criteria as defined by ISO 9001:2015.

Qualification Requirements

A bachelor’s degree in hospitality management, education, or a closely related discipline is required.

A minimum of five years of relevant experience in academic administration, hospitality training, or institutional management is required.

Proven ability to lead teams effectively, facilitate clear communication, and maintain meticulous organizational systems.

Demonstrated expertise in information and communication technology (ICT) systems as well as administrative software platforms are required.

Proficiency in Technical and Vocational Education and Training (VET) or Hospitality Education would be highly beneficial.

To apply, please submit your application through the designated method outlined in the posting.

Interested candidates are required to submit their CVs along with any relevant academic credentials via email to hr@cascade.ac.ke, ensuring all documents reach us no later than May 31, 2026.

Applicants who fail to satisfy the specified minimum requirements are strongly discouraged from submitting an application.

Qualifications

BA/BSc/HND

Experience Required

5 years

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