Seeking a highly motivated individual with a Bachelor’s degree in Computer Science or a related field. Proficient in Python, Java, or C++ with at least 3 years of hands-on experience in software development. Excellent problem-solving skills and a strong understanding of algorithms and data structures are essential. Familiarity with version control systems like Git and experience with Agile methodologies are required. Strong communication skills and the ability to work in a collaborative team environment are also necessary.
Kenya-based position offering a full-time, on-site employment opportunity.
A Bachelor’s degree or Diploma in Tourism, Hospitality, or a related discipline is required.
Seeking candidates with at least one year of hands-on experience in reservations and tour operations specifically within the safari tour industry.
Demonstrates exceptional ability to communicate effectively and resolve challenges with efficiency.
Demonstrates strong skills in Microsoft Office applications and practical experience with booking systems.
A strong commitment to detail, exceptional multitasking skills, and a relentless focus on customer satisfaction are essential.
Proficiency in East African destinations constitutes a valuable asset.
Oversee and manage the core functions of the role, ensuring all key tasks are performed efficiently and in alignment with company objectives. Responsible for executing primary duties, including but not limited to strategic planning, team leadership, and operational oversight. Address critical challenges, implement solutions, and maintain high standards of productivity. Collaborate with cross-functional teams to drive performance, optimize processes, and achieve departmental goals. Maintain accurate records, report progress to stakeholders, and comply with established policies and procedures.
Assist in verifying and confirming flight reservations, hotel accommodations, and activity bookings. Additionally, coordinate with airlines, hotels, and service providers to confirm availability and ensure seamless service delivery.
Provide support in preparing and distributing hotel vouchers, itineraries, quotations, invoices, and booking confirmations to members of the sales team.
Provide support to the sales team by developing customized itineraries tailored to each client’s specific requirements.
Handle all modifications to bookings, process cancellations, address special requests, and provide emergency assistance as needed.
Partner with Sales, Operations, and Finance teams to ensure bookings are fully integrated with established company workflows.
Provide support in maintaining current digital and physical records for all reservations and associated documentation.
Oversee service quality, collect input from stakeholders, and contribute to the enhancement of operational processes.
We encourage you to forward your curriculum vitae to info@bobuafrica.com for consideration.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
