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Home Jobs Nairobi Human Resources Support Coordinator

Human Resources Support Coordinator

Stedmak Gardens and Recreational Centre  · Hotels & Restaurants

Full Time Nairobi
Nairobi
Deadline: 10 June 2026
Posted May 26, 2026

Job Summary: We are seeking a highly motivated professional to fill an essential role within our organization. The ideal candidate will possess a strong background in [specific field or industry], along with a proven track record of [key responsibility or skill]. Responsibilities include overseeing [specific task or project], collaborating with cross-functional teams to achieve [specific goal], and ensuring adherence to [relevant industry standards or company policies]. The position requires a minimum of [X years] of experience in a related field, along with proficiency in [specific tool, software, or skill]. Additionally, the candidate must demonstrate exceptional communication skills, both written and verbal, and the ability to manage multiple priorities in a fast-paced environment.

The Human Resource Assistant will provide essential support to the company’s Human Resources and administrative teams, contributing to effective staff management, recruitment processes, employee relations, attendance tracking, and the maintenance of accurate HR records to facilitate seamless daily operations.

Oversee and carry out primary duties and obligations, which include providing professional support and leadership to ensure seamless operations. Responsibilities encompass managing daily activities, coordinating with team members, and maintaining high standards of performance. Additionally, the role demands effective communication, problem-solving abilities, and a commitment to achieving organizational objectives. Proficiency in relevant software, adherence to company policies, and a proactive approach to addressing challenges are essential requirements.

Support recruitment initiatives, conduct interviews, and facilitate smooth onboarding procedures for new employees.

Ensure the integrity and currency of employee records and staff files.

Oversee the tracking of attendance records, leave allocations, scheduled shifts, and staff compliance with company policies to ensure operational consistency and accountability.

Prepare HR documentation such as contracts, warning letters, and appointment letters, providing support as needed.

Assist leadership in enhancing staff well-being and fostering effective communication channels.

Assist in upholding adherence to organizational policies and labor laws to mitigate risk and maintain operational integrity.

Facilitate and organize staff training sessions and meetings as necessary.

Provide support in compiling payroll and overseeing staff information management systems.

Execute various administrative tasks as delegated by senior leadership.

Uphold strict confidentiality and maintain a consistently professional demeanor in all interactions and responsibilities.

Qualifications and Requirements:
A bachelor’s degree in finance, accounting, economics, business administration, or a related field is required, along with a minimum of three years of relevant professional experience. Strong analytical and problem-solving skills are essential, along with proficiency in Microsoft Office Suite, particularly Excel. Excellent communication and interpersonal abilities are necessary to collaborate effectively with cross-functional teams. Candidates must demonstrate a detail-oriented mindset, the capacity to work independently, and a commitment to maintaining accuracy in financial reporting and analysis. Prior experience with ERP systems or financial software is a plus. Familiarity with GAAP and regulatory compliance standards is also required.

A Bachelor’s degree in Human Resource Management, Business Administration, or a closely related discipline is required.

Preferred candidates will possess prior experience in the hospitality sector.

Proven track record in human resources support roles, specifically within the hospitality sector, such as HR Assistant or HR Officer positions.

Exceptional verbal and written communication abilities, along with a keen aptitude for fostering positive interpersonal relationships, are essential.

Demonstrates a strong understanding of labor laws and human resources procedures.

Proficient in utilizing Microsoft Office applications with a strong command of essential software.

Capable of thriving in high-pressure environments while addressing staff-related issues with professionalism and composure.

Required Competencies: Proficiency in project management methodologies and tools, with a demonstrated ability to lead cross-functional teams and deliver projects on schedule. Strong analytical and problem-solving skills to assess complex situations and develop effective solutions. Excellent communication and interpersonal abilities to collaborate with stakeholders at all levels. Familiarity with industry-specific software and systems, along with a commitment to continuous learning and professional development.

Demonstrates strong leadership capabilities and effectively coordinates tasks and teams to achieve organizational objectives.

Demonstrated proficiency in conveying information clearly and effectively, both verbally and in writing, is essential. The ability to articulate ideas, collaborate with team members, and engage with stakeholders at all levels is required. Active listening and adaptability in communication styles to suit diverse audiences are also expected.

Maintains responsibility for the organization, storage, retrieval, and disposal of records in accordance with established policies and regulatory requirements. Ensures accurate documentation of information, safeguards sensitive data, and facilitates efficient access to records when needed. Collaborates with departments to streamline filing systems, conducts regular audits to verify compliance, and implements improvements to enhance record-keeping efficiency.

Skilled in mediating disputes and fostering collaborative solutions to address interpersonal or organizational conflicts effectively.

Collaborative efforts are essential for achieving shared objectives within the team environment. Individuals must actively participate in group discussions, contribute innovative ideas, and support colleagues to ensure collective success. Strong interpersonal skills, adaptability, and a commitment to common goals are crucial for fostering a productive and harmonious workplace. Each team member is expected to demonstrate reliability, accountability, and a willingness to assist others while maintaining professionalism and respect for diverse perspectives.

Professionalism and strict adherence to confidentiality are essential requirements for this position. The role demands the utmost integrity in handling sensitive information, ensuring all data remains secure and protected at all times. Candidates must demonstrate a strong commitment to ethical standards and maintain confidentiality in every aspect of their duties.

As the primary workspace for this position, the station includes essential tools and equipment necessary to perform job duties efficiently. Employees are expected to maintain a clean and organized work environment, ensuring all materials are readily accessible and in optimal condition. Familiarity with the tools provided and adherence to workplace safety protocols are mandatory requirements. The station may evolve as projects or tasks change, requiring adaptability and efficiency in adjusting to new setups.

We seek a highly organized and detail-oriented individual to support operations in Nairobi. The role demands a minimum of three years’ experience in administrative or office management functions, with proficiency in Microsoft Office Suite, particularly Excel. Fluency in both written and spoken English and Swahili is essential, alongside exceptional communication and interpersonal abilities. Responsibilities include managing schedules, coordinating meetings, handling correspondence, maintaining records, and ensuring smooth workflow across departments. The ideal candidate will demonstrate strong problem-solving skills, adaptability to shifting priorities, and a proactive approach to task completion.

We are currently offering a competitive compensation package, including a base salary ranging from $65,000 to $85,000 annually, commensurate with experience and qualifications. Alongside this, the position provides a comprehensive benefits package, which encompasses health, dental, and vision insurance, as well as retirement savings plans and paid time off. Additionally, eligible employees may participate in bonus programs designed to reward performance and contributions to the organization.

During the interview, pertinent details regarding this position will be deliberated upon and clarified to ensure mutual understanding and alignment between the prospective candidate and the hiring team.

Prospective and suitable candidates are encouraged to submit their CVs to audit2@stedmakgroupofhotels.co.ke, with the position clearly stated in the email subject line.

Qualifications

BA/BSc/HND

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