Job Purpose
Under the direction of the HR/Admin Manager and with daily oversight from the HR/Admin Assistant, the HR/Admin Intern assists with standard HR and administrative duties while acquiring hands-on experience in human resources and office operations.
The intern contributes to recruitment initiatives, handles filing and documentation tasks, and aids in general office coordination activities.
Responsibilities include coordinating and overseeing daily operations, ensuring adherence to established protocols and standards. Duties encompass managing workflow processes, delegating tasks effectively, and maintaining high levels of productivity. Additionally, the role requires collaborating with cross-functional teams to achieve organizational goals, monitoring performance metrics, and implementing continuous improvement initiatives. Strong leadership and communication skills are essential to drive team success and foster a positive work environment.
HR Support professionals provide strategic assistance to enhance employee satisfaction and streamline HR processes. They collaborate with management to implement policies, address workforce concerns, and ensure compliance with labor regulations. Responsibilities include managing employee records, coordinating recruitment efforts, and facilitating training programs. Strong interpersonal and organizational skills are essential, along with proficiency in HR software and a deep understanding of HR best practices. A bachelor’s degree in Human Resources or a related field is typically required, and prior experience in an HR role is often preferred.
Provide support in recruitment efforts, facilitate interview procedures, and coordinate staff onboarding initiatives.
Maintain accurate and up-to-date staff personnel files in accordance with ACTED policies.
Provide support in organizing and maintaining HR records, both in physical and digital formats.
Maintain up-to-date leave trackers and staff databases on a consistent basis.
Assist in compiling OUT correspondences for managerial review prior to their distribution to designated offices and personnel.
Facilitate the dissemination of HR-related information to field teams as needed.
Assist with organizing travel logistics, such as securing flight reservations, coordinating airport transportation, managing visa application progress, and arranging suitable accommodations.
Support in maintaining accurate records and documentation for HR and administrative functions.
Perform additional tasks and responsibilities as assigned or deemed necessary by management.
Nature of the Position
This position offers an enriching learning opportunity designed to immerse individuals in the core operational aspects of Human Resources and Administration within a humanitarian setting.
Working hours typically run Monday through Friday, aligning with standard office schedules, with occasional flexibility needed based on operational demands.
The intern must consistently demonstrate professionalism, uphold strict confidentiality, and strictly comply with all ACTED policies throughout their tenure.
Proficient candidates should possess a Bachelor’s degree in a related field, along with a minimum of five years of hands-on experience in a comparable role. Demonstrated expertise in project management, budget oversight, and strategic planning is essential. Strong interpersonal and communication skills are required to collaborate effectively with cross-functional teams and stakeholders. Proficiency in industry-specific software and tools is also a necessity. Additionally, candidates must exhibit exceptional problem-solving abilities and a proven track record of delivering results under tight deadlines.
Recent graduates or students in their final year pursuing degrees in Human Resource Management, Business Administration, International Relations, or comparable disciplines are encouraged to apply.
Demonstrates a keen enthusiasm for roles within Human Resources and Administrative functions.
Effective communication and strong interpersonal abilities are essential to excel in this role, fostering collaboration and ensuring clarity in all professional interactions.
Proven ability to prioritize tasks effectively, manage multiple responsibilities efficiently, and maintain meticulous attention to detail in fast-paced environments.
Demonstrates a proactive approach to acquiring new skills and executing tasks as directed.
Proficiency in fundamental computer applications, specifically Microsoft Office Suite—namely Word, Excel, Outlook, and PowerPoint—is required.
Maintains strict confidentiality and upholds professional standards in all interactions and activities.
Relevant internship or volunteer experience is highly beneficial.
Qualified Kenyan applicants who fulfill the necessary criteria are encouraged to submit their applications, which should include a cover letter and a comprehensive curriculum vitae compiled as a single document—with the cover letter on the first page followed by the CV starting on the second page—along with the names and contact details of up to two referees, to kenya.jobs@acted.org. Please ensure submissions are sent no later than 5:00 PM on June 1, 2026, and include the subject line: HR/Admin Intern_Nairobi.
Qualifications
BA/BSc/HND
