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Home Jobs Nairobi General Clerk Associate Representative – Provider Intake

General Clerk Associate Representative – Provider Intake

Cigna  · Insurance

Full Time Nairobi
Nairobi
Deadline: 14 September 2026
Posted June 18, 2026

YOUR JOB

You are responsible for organizing efficiently and processing correctly the flow of incoming and outgoing electronic documents, faxes, claims, etc. Some of your tasks include:

Receiving and documenting claims within Intake and processing systems.

Sorting, processing and vetting of claims firsthand for claims payment.

File management and classification of data within our Claims Smart Indexing System.

Electronic transfer of received claims to the various platforms/BOBs.

Triaging the flow of provider claims/queries and GOP Requests on Salesforce

Indexing and managing the Intake provider claims and any other departmental tasks within stipulated TAT’s

Managing the different channels through which claims are received.

Any other tasks as allocated.

YOUR PROFILE

You speak and write fluent English.

You are accurate and pays attention to detail.

You can work with different systems and applications in your day to day.

You are organized and have excellent time management skills.

You can deal with confidential information with the utmost discretion.

You can accurately handle large quantities of electronic documents.

You thrive in a fast-paced environment and can prioritize set tasks accordingly.

You are optimistic and resilient.

You are a team player and can collaborate and engage with both your own team and with different teams.

You have graduated with a Diploma or Degree from a recognized institution

Qualifications

BA/BSc/HND , Diploma

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