A leading luxury Golf Club in Nairobi is actively recruiting a polished, personable, and service-oriented Receptionist and Waitstaff to enhance their team.
We seek candidates who fulfill the following qualifications: a minimum of five years of relevant experience in the field, proficiency in industry-standard software tools, and strong analytical skills. Additionally, the ideal applicant will possess excellent communication abilities, a proven track record of problem-solving, and the capacity to work efficiently under pressure. A bachelor’s degree in a related discipline is required, and advanced certifications are highly advantageous.
A qualification in Secretarial Studies, Front Office Management, Hospitality Management, or a comparable discipline is required.
A minimum of two years of experience in a front office or receptionist capacity is required, with a preference for candidates who have worked in a luxury hospitality setting.
Proficient in using Microsoft Office applications and possessing strong computer literacy skills.
Proficient in front office operations and customer service management, with extensive experience in overseeing daily administrative tasks and ensuring seamless guest interactions. Demonstrated ability to coordinate staff, resolve inquiries efficiently, and maintain high service standards to enhance overall guest satisfaction.
Proficient in the operation of front office equipment and payment processing terminals, including PDQ machines, is required.
Proficient in both verbal and written communication, with fluency in English and Kiswahili.
A polished demeanor, strong interpersonal abilities, and a dedication to customer satisfaction are essential.
Demonstrates exceptional capacity to manage multiple tasks simultaneously while maintaining meticulous organization and efficiency.
Must demonstrate unwavering commitment to confidentiality and professionalism in all interactions and circumstances.
The position requires a flexible work schedule to accommodate various operational needs, including evenings, weekends, and holidays as necessary.
Responsibilities include working during the first shift, which runs from 6:00 AM to 2:00 PM daily.
Shift 2 operates from 2:00 PM to 10:00 PM, providing coverage during the late afternoon and evening hours. This shift requires availability during these specified times to ensure continuous operations and support for ongoing tasks. Employees assigned to this shift will be responsible for fulfilling their duties within the designated timeframe while maintaining productivity and meeting team objectives.
Location: Nairobi
A gross salary of Ash 40,000 per month is offered for this position.
Interested applicants are invited to send their updated CVs to jobs@phinaconsultant.co.ke, with a copy addressed to the same email address for review.
Qualifications
BA/BSc/HND , Diploma
Experience Required
2 years
