We are seeking a highly motivated professional to oversee and execute a diverse range of tasks with precision and efficiency. Key duties include project management, ensuring all deadlines are met, and coordinating cross-functional teams to achieve organizational objectives. The role demands meticulous attention to detail, strong problem-solving abilities, and the capacity to adapt to evolving priorities. Additionally, the position requires regular reporting, stakeholder communication, and adherence to company policies and industry regulations.
Responsibilities include overseeing transactions, merchant behavior, and ATM operations to detect suspicious or irregular activities, conducting thorough investigations into flagged transactions, and promptly addressing any identified fraud risks or scams.
Merchant & Third-Party Oversight: Responsible for monitoring merchant and third-party agent activities through the examination of transactions, business operations, websites, products, and services to verify adherence to scheme rules and applicable legal standards.
Ensure compliance and mitigate risk by overseeing merchant screening processes and payment intelligence alerts, assisting with fraud investigations, documenting suspicious activities, and offering strategic recommendations to minimize fraud, chargebacks, and operational risks while upholding regulatory standards.
Ensure the precision and integrity of data recorded in acquisition systems while accurately documenting suspicious activities and investigation results in proper records and reports.
Collaborating with internal teams and external industry bodies, this role involves securing essential information, offering expert guidance on fraud and chargeback issues, and ensuring adherence to reporting obligations for regulatory and industry bodies.
Requirements
Seeking a candidate with a minimum of five years of relevant experience and a bachelor’s degree in a related field. Strong proficiency in project management and exceptional analytical skills are essential. Familiarity with industry-standard software and tools is required. The ideal applicant will demonstrate excellent communication abilities and the capacity to work effectively in collaborative environments. Prior experience in leadership roles or supervisory positions is highly desirable. Knowledge of regulatory compliance and best practices in the field is a must.
A bachelor’s degree in Finance, Criminology, Business, or a closely related discipline is required.
A minimum of two to three years of direct experience in fraud monitoring, risk management, or banking operations is required.
Proficient in navigating payment system regulations and implementing robust anti-money laundering (AML) protocols to ensure compliance and mitigate financial risks.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
