We are seeking a detail-oriented professional to oversee a broad spectrum of operational duties, ensuring seamless workflow and adherence to established protocols. The role involves managing administrative tasks, coordinating team efforts, and maintaining accurate documentation to support organizational objectives. Additionally, the position requires monitoring performance metrics, identifying inefficiencies, and proposing improvements to enhance productivity. Strong organizational and communication skills are essential, along with the ability to prioritize tasks effectively in a fast-paced environment. This position demands a proactive approach to problem-solving and a commitment to maintaining high standards of accuracy and professionalism.
Monitor transactions, merchant activity, and ATM operations vigilantly to detect suspicious or irregular behavior, promptly investigate flagged transactions, and mitigate any identified fraud risks or scams.
Merchant and Third-Party Oversight: Responsibilities include evaluating merchant and third-party agent transactions, business operations, websites, products, and services to verify adherence to scheme rules and applicable legal standards.
Monitoring merchant screening and payment intelligence alerts, this role involves supporting fraud investigations, documenting suspicious activities, and offering strategic recommendations to minimize fraud, chargebacks, and operational risks—all while maintaining adherence to regulatory requirements.
Ensure the precision and integrity of data entered into acquisition systems while meticulously documenting records and generating reports on suspicious activities and their investigative outcomes.
Collaborate with internal departments and external industry organizations to gather essential data, offer expert guidance on fraud prevention and dispute resolution, and ensure timely fulfillment of regulatory and industry reporting requirements.
Requirements
Seeking a highly skilled professional with a proven track record in the specified field, evidenced by at least [X] years of relevant experience. Strong academic credentials, including a [degree or certification], are required, along with specialized training in [relevant skill or area]. The ideal candidate will demonstrate expertise in [key responsibility or function], with a deep understanding of [industry-standard tool, methodology, or framework]. Exceptional analytical, problem-solving, and communication skills are essential, as the role demands the ability to collaborate effectively in a dynamic environment. Proficiency in [specific software, language, or system] is a must, and prior experience in [industry or niche] is highly advantageous. The position requires meticulous attention to detail, the capacity to manage multiple priorities, and a commitment to delivering high-quality results under tight deadlines.
A Bachelor’s degree in Finance, Criminology, Business, or a closely related field is required.
Seeking candidates with a minimum of two to three years of experience in fraud monitoring, risk management, or banking operations.
Proficient in payment system regulations and anti-money laundering (AML) compliance standards.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
