RESPONSIBILITIES
Monitor transactions, merchant activity, and ATM operations to detect suspicious or irregular behavior, thoroughly investigate flagged transactions, and promptly address any identified fraud risks or scams.
Merchant & Third-Party Oversight: Responsibilities include monitoring merchant and third-party agent transactions, business operations, websites, products, and services to verify adherence to scheme rules and legal standards. This role involves conducting thorough reviews to ensure full compliance with all applicable regulations and organizational policies.
Ensure compliance and mitigate risks by overseeing merchant screening and payment intelligence alerts, aiding fraud investigations, documenting suspicious activities, and proposing measures to minimize fraud, chargebacks, and operational vulnerabilities—all while adhering to regulatory standards.
Ensure the precision and integrity of data entered into acquisition systems by diligently maintaining accurate records and generating comprehensive reports on suspicious activities, as well as documenting investigation outcomes.
Collaborate effectively with internal teams and external industry organizations to gather essential data, deliver expert advice on fraud and chargeback protocols, and fulfill all reporting requirements for regulatory and industry compliance.
Seeking a candidate with a minimum of three years of experience in a relevant field, along with a bachelor’s degree in a related discipline. Proficiency in industry-standard software and tools is essential, as is the ability to work collaboratively in a team-oriented environment. Strong problem-solving skills and meticulous attention to detail are required. The ideal applicant will demonstrate adaptability, creativity, and a commitment to continuous learning and professional development. Effective communication skills, both written and verbal, are also mandatory to ensure clear and concise interactions with stakeholders at all levels.
Seeking a candidate with a strong academic background in a relevant field and prior professional experience in a similar role. The ideal applicant will possess specialized skills and certifications as outlined in the job requirements. Demonstrated proficiency in key responsibilities, such as project management, data analysis, or client relations, is essential. Additionally, familiarity with industry-specific tools and software is preferred. The successful candidate will exhibit excellent communication abilities and a proven track record of achieving measurable results in previous positions.
A bachelor’s degree in Finance, Criminology, Business, or an equivalent discipline is required.
Seeking candidates with at least two to three years of hands-on experience in fraud monitoring, risk management, or banking operations.
Proficient understanding of payment system regulations and anti-money laundering (AML) compliance standards is required.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
