We are seeking a highly motivated professional to join our team, where you will play a pivotal role in driving our organization’s success. Your key responsibilities will include overseeing daily operations, ensuring compliance with industry standards, and fostering a productive work environment. Additionally, you will collaborate closely with cross-functional teams to execute strategic initiatives, analyze performance metrics to identify opportunities for improvement, and communicate findings to senior leadership. This position requires a proactive approach, exceptional organizational skills, and the ability to manage multiple priorities in a fast-paced setting.
Monitor transactions, merchant activity, and ATM operations to detect suspicious or irregular actions, thoroughly examine flagged transactions, and promptly address any identified fraud risks or scams.
Merchant & Third-Party Oversight: Monitor the activities of merchants and third-party agents by evaluating transactions, operational processes, online platforms, offerings, and service delivery to verify adherence to regulatory standards and scheme guidelines.
Compliance and Risk Mitigation: Oversee merchant screening and payment intelligence alerts, assist with fraud investigations, document suspicious activities, and offer strategic recommendations to minimize fraud, chargebacks, and operational risks while adhering to regulatory standards.
Ensure the integrity and precision of data entered into acquisition systems while meticulously documenting suspicious activities and outcomes of investigations through accurate records and reports.
Through strategic partnerships with internal departments and external industry organizations, you will facilitate the exchange of essential data, deliver expert counsel on fraud and chargeback protocols, and assist in fulfilling regulatory and industry reporting mandates.
Seeking a highly organized and detail-oriented individual to provide top-tier administrative support to our executive team. The ideal candidate will possess exceptional communication skills, both written and verbal, enabling seamless interactions with stakeholders at all levels. A minimum of five years of relevant experience in an administrative or executive assistant role is mandatory, along with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and advanced knowledge of calendar management tools. Strong problem-solving abilities, discretion in handling confidential information, and the capacity to multitask in a fast-paced environment are essential. Additional requirements include a bachelor’s degree in business administration, communications, or a related field, along with prior experience supporting C-level executives. Responsibilities will encompass managing complex schedules, coordinating high-level meetings, preparing detailed reports, and acting as the primary point of contact for internal and external inquiries.
Seeking a candidate with a Bachelor’s degree in a relevant field, supported by a minimum of three years of hands-on experience in a comparable role. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving capabilities. Excellent written and verbal communication skills are required to collaborate effectively with cross-functional teams. The ideal applicant will demonstrate adaptability in dynamic environments, a commitment to continuous learning, and the ability to manage multiple priorities efficiently. Familiarity with current trends and best practices within the sector is highly desirable.
A bachelor’s degree in Finance, Criminology, Business, or a closely related discipline is required.
A minimum of two to three years of hands-on experience in fraud monitoring, risk management, or banking operations is required.
Possesses comprehensive knowledge of payment system regulations and anti-money laundering (AML) protocols.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
