We are seeking a highly motivated individual to join our team as a [Job Title]. The ideal candidate will possess a [specific degree or certification, if applicable], with a minimum of [X] years of relevant experience in [industry/field]. Proficiency in [specific skills or software] is essential, along with strong problem-solving abilities and exceptional communication skills. Key responsibilities include [list key duties, e.g., managing projects, analyzing data, collaborating with cross-functional teams], ensuring timely and accurate completion of tasks. The role requires the ability to work independently, adapt to changing priorities, and maintain a high level of attention to detail. Additionally, the candidate should demonstrate a commitment to continuous learning and professional development.
Reporting to the Fleet, Travel and Leases Lead, the incumbent will oversee the strategic development, implementation, and ongoing enhancement of Safaricom’s corporate travel operations. The position is tasked with delivering cost-efficient, compliant, and secure travel solutions while elevating the traveler experience and advancing business goals. This encompasses the comprehensive management of domestic and international travel services, covering flight reservations, ground transportation, lodging, MICE (Meetings, Incentives, Conferences, and Exhibitions) coordination, visa facilitation, meet-and-assist services, travel-related training initiatives, and associated travel platforms.
This position delivers specialized guidance on travel policies, processes, and procedures, ensuring adherence to service level agreements. Core duties encompass stakeholder engagement, supplier oversight and performance assessment, travel risk mitigation, operational optimization, and budgetary control. By applying industry-leading methodologies and data-driven analysis, the role fosters ongoing enhancements and supports strategic decision-making.
We are seeking a highly organized and detail-oriented professional to manage a variety of administrative tasks, ensuring efficient office operations. The role involves coordinating schedules, preparing reports, and maintaining accurate records to support daily functions. Additionally, the position requires handling correspondence, organizing meetings, and liaising with internal teams to facilitate seamless communication. Strong communication skills and the ability to multitask in a fast-paced environment are essential for success in this role.
Ensures compliance with all health and safety regulations, standards, and protocols to create a secure and compliant work environment. Develops, implements, and monitors safety policies and procedures to mitigate risks and prevent workplace accidents or injuries. Conducts regular inspections, risk assessments, and audits to identify potential hazards and enforce corrective measures. Provides safety training and awareness programs to educate employees on best practices, emergency procedures, and regulatory requirements. Investigates incidents, accidents, and near-misses to determine root causes and implement preventive actions. Collaborates with management and cross-functional teams to integrate safety into operational processes and foster a culture of accountability. Maintains accurate records, reports, and documentation to ensure transparency and regulatory adherence.
Maintain adherence to the company’s code of conduct, policies, and procedures, fostering a culture of integrity and accountability throughout all work-related activities.
All employees are required to comply with safety, health, and wellbeing policies, guidelines, and procedures in every action and decision they undertake.
The oversight and administration of corporate travel arrangements, including the coordination of flights, accommodations, and ground transportation, falls under the purview of this role. Responsibilities encompass negotiating favorable rates with vendors, ensuring compliance with travel policies, and managing travel-related expenses. The position requires proficiency in travel booking systems, strong organizational skills, and the ability to resolve travel disruptions efficiently. Additionally, the role involves analyzing travel data to identify cost-saving opportunities and reporting on travel expenditures.
Formulate, execute, and enhance Safaricom’s corporate travel policy to ensure alignment with organizational objectives and industry best practices.
Verify adherence to established internal policies, regulatory mandates, and audit benchmarks to uphold organizational integrity and legal obligations.
Responsibilities include managing comprehensive travel management processes from start to finish, covering booking, ticketing, reporting, and reconciliation tasks.
Dedicated to overseeing agreements and fostering strong partnerships with suppliers, this role focuses on negotiating, renewing, and managing contracts to ensure optimal value, compliance, and performance. The position requires meticulous attention to detail, strong negotiation skills, and the ability to evaluate supplier capabilities while mitigating risks. Responsibilities include contract administration, performance monitoring, dispute resolution, and maintaining accurate records to support strategic sourcing decisions. Collaboration with cross-functional teams, such as procurement, legal, and finance, is essential to align supplier relationships with organizational objectives and drive continuous improvement in supply chain efficiency.
Develop and maintain strategic partnerships with Travel Management Companies (TMCs), airlines, hotels, and additional travel service providers.
Responsibilities include identifying, assessing, and securing suppliers through strategic sourcing initiatives to maximize cost efficiency and value while negotiating advantageous contracts.
Evaluate vendor performance in comparison to established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure compliance and operational excellence.
Responsible for overseeing and enhancing financial efficiency by implementing strategies to reduce unnecessary expenditures and maximize resource allocation, this role focuses on identifying cost-saving opportunities while maintaining operational effectiveness. Collaborates with cross-functional teams to analyze spending patterns, negotiate vendor contracts, and streamline procurement processes to achieve sustainable financial performance. Requires a strong analytical mindset, proficiency in financial modeling, and experience with budgeting tools to drive data-driven cost optimization initiatives.
Conduct a thorough review of travel expenditures and uncover potential avenues to reduce costs.
Develop and execute cost containment strategies while maintaining high standards of service quality and operational safety.
Compile regular reports analyzing travel expenditures, identifying trends, and highlighting cost-saving measures.
We collaborate closely with key stakeholders to ensure their needs and expectations are understood and met throughout the project lifecycle. This role involves maintaining transparent communication channels, actively seeking feedback, and addressing concerns promptly to foster strong, mutually beneficial relationships. By aligning stakeholder interests with organizational goals, we drive informed decision-making and mitigate potential risks. The ideal candidate will possess excellent interpersonal skills, the ability to influence without authority, and a proactive approach to managing diverse stakeholder dynamics.
Act as the main liaison for internal stakeholders regarding travel-related inquiries and issues.
Offer strategic guidance to leadership on matters pertaining to travel policy and operational challenges.
Facilitate periodic business reviews and deliver presentations to stakeholders and vendors.
Ensuring robust risk management, safety protocols, and adherence to duty of care principles is paramount to this role. The position demands meticulous attention to safety standards, proactive identification of potential hazards, and implementation of measures to mitigate risks across operations. Responsibilities include developing and enforcing comprehensive safety policies, conducting thorough risk assessments, and ensuring compliance with regulatory requirements while fostering a culture of accountability and continuous improvement. The ideal candidate will possess strong analytical skills, a keen eye for detail, and the ability to effectively communicate safety initiatives to stakeholders at all levels.
Establish and maintain comprehensive travel risk management frameworks to mitigate potential threats.
Provide prompt and effective coordination of emergency travel arrangements and crisis response systems.
Uphold duty of care responsibilities diligently to safeguard the well-being of all travelers.
Experts in systematic enhancement and process optimization are sought to drive operational efficiency through strategic analysis and innovative solutions. Candidates must possess a proven track record of identifying inefficiencies, redesigning workflows, and implementing sustainable improvements that align with organizational goals. Key responsibilities include conducting detailed assessments, developing data-driven recommendations, and collaborating with cross-functional teams to execute transformative changes. Proficiency in process mapping, performance metrics, and industry best practices is essential, along with strong problem-solving skills and the ability to influence stakeholders at all levels.
Oversee and enhance travel management systems, including online booking and expense platforms, to ensure efficiency and effectiveness in operations.
Automate and enhance process efficiencies across travel operations to optimize performance and productivity.
Assist with the deployment, enhancement, and seamless integration of support systems to ensure operational efficiency and alignment with organizational objectives.
Collect, analyze, and interpret data to generate insightful reports and actionable analytics that drive strategic decision-making across the organization. Develop and maintain dashboards, metrics, and performance indicators to monitor business performance, identify trends, and uncover opportunities for improvement. Collaborate with cross-functional teams to define reporting requirements, ensure data accuracy, and align analytics initiatives with business objectives. Utilize advanced tools and methodologies to transform raw data into meaningful insights, supporting stakeholders in making informed choices. Maintain data integrity, adhere to compliance standards, and continuously refine reporting processes to enhance efficiency and value delivery.
Create and oversee dynamic dashboards and detailed reports to track and analyze travel performance metrics efficiently.
Deliver actionable insights derived from data to inform and enhance strategic decisions.
Seeking a candidate with a Bachelor’s degree in Computer Science, Engineering, or a related field, supplemented by at least three years of hands-on experience in software development. Proficiency in programming languages such as Java, Python, or C++ is essential, along with strong problem-solving skills and the ability to work collaboratively in a team environment. Familiarity with agile methodologies, version control systems, and cloud platforms is highly desirable. The ideal applicant should demonstrate excellent communication skills and a commitment to delivering high-quality solutions.
Core expertise encompasses a robust set of skills, specialized knowledge, and relevant hands-on experience. Candidates should demonstrate proficiency in key areas pertinent to the role, alongside a proven track record of successfully applying these competencies in prior positions. Familiarity with industry standards and best practices is essential, as is the ability to adapt to evolving challenges within the field.
A Bachelor’s degree or diploma in Travel and Tourism, Procurement, Logistics, or a related business field from an accredited institution is essential. Additional professional certifications in travel management, procurement, or supply chain management will be considered advantageous.
With a minimum of five years of professional experience in either a Travel Management Company (TMC) or a corporate travel setting,
Demonstrated expertise in overseeing corporate travel initiatives and executing high-volume travel logistics is required.
Proven track record in achieving cost efficiencies, conducting strategic supplier negotiations, and effectively implementing comprehensive travel policies.
Skilled in utilizing computer reservations systems, global distribution systems (GDS), and e-travel solutions with a high level of proficiency.
Proficiency in English and Amharic is required, with additional languages considered advantageous.
Demonstrates a proactive and solutions-oriented mindset to achieve objectives efficiently while meeting deadlines and ensuring customer satisfaction.
Strong customer focus is essential, along with the capacity to identify and prioritize both internal and external customer needs, then address them effectively.
Exceptional ability to communicate and collaborate effectively with colleagues, clients, and stakeholders is essential.
Effective stakeholder management involves cultivating strong relationships with key individuals and groups, ensuring alignment with organizational goals, and proactively addressing their needs and concerns to foster collaboration and support. This role requires the ability to communicate clearly, negotiate effectively, and maintain transparency throughout interactions to build trust and facilitate informed decision-making. Responsibilities include identifying primary stakeholders, understanding their interests and influence, and tailoring engagement strategies to meet their specific expectations while advancing the project or initiative’s objectives. Strong interpersonal skills, emotional intelligence, and a results-oriented mindset are essential to navigate diverse perspectives and achieve mutually beneficial outcomes.
A strong command of Microsoft Office applications and familiarity with additional software pertinent to Travel Management Services are essential.
Qualifications
BA/BSc/HND , Diploma
Experience Required
5 years
