Key responsibilities include overseeing daily operations, ensuring compliance with company policies and industry regulations, and managing a team of professionals to achieve organizational goals. Additionally, the role involves developing and implementing strategic plans, monitoring performance metrics, and addressing any operational challenges that may arise. Collaboration with cross-functional teams, budget management, and fostering a productive work environment are also critical components of this position. The ideal candidate will be responsible for maintaining high standards of quality, driving continuous improvement initiatives, and supporting the overall mission of the organization.
Responsibilities include conducting daily reconciliations of cash collections across various riders, branches, and payment channels.
Monitor rider payment transactions to confirm accuracy and completeness, then promptly submit all collected funds for processing.
Proactively liaise with riders and branch representatives to address outstanding balances, resolve discrepancies, and ensure adherence to compliance standards.
Prepare and verify rider payouts and delivery-related compensation calculations to ensure accuracy and timeliness.
Compile daily and weekly financial reconciliation and reporting documents to ensure accuracy and compliance.
Ensure adherence to established cash handling and operational finance procedures in all branches.
Investigate any inconsistencies, inefficiencies, or gaps in processes, promptly notifying relevant stakeholders when necessary.
Our role involves collaborating closely with finance and operations teams to execute audits, strengthen internal controls, and drive impactful process improvements.
Verify operational data by comparing it with platform reports and internal system records to ensure accuracy and consistency.
Requirements
Seeking candidates with 1 to 3 years of professional experience in finance, reconciliation, audit, accounting, or a comparable field.
Strong preference given for candidates with prior experience in reconciliation or audit roles.
Demonstrates meticulous attention to detail and a proactive approach to taking full responsibility for assigned tasks and outcomes.
Proficient in managing and analyzing extensive datasets as well as generating detailed operational reports.
Proficient in utilizing Microsoft Excel and Google Sheets.
Thrive in a high-velocity operational setting with demanding workloads and dynamic conditions.
Proficient in clear, concise communication and diligent in ensuring timely follow-up to maintain effective workflows and client satisfaction.
Experience in logistics, delivery, retail, FMCG, or restaurant operations is beneficial.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
