Oversee and execute core duties that include managing daily operations, ensuring compliance with organizational policies, and fostering an environment of productivity and efficiency within the team. This role requires a proactive approach to problem-solving, meticulous attention to detail, and the ability to prioritize tasks effectively in a fast-paced setting. Additionally, the position demands strong interpersonal skills to collaborate with stakeholders, resolve conflicts, and maintain cohesive team dynamics. Regular performance reviews, strategic planning, and adherence to deadlines are essential to drive success and meet organizational objectives.
Daily verification and balancing of cash receipts are conducted across delivery personnel, branch locations, and various payment methods.
Monitor rider payments meticulously to confirm accuracy and promptly process and remit all collected funds without delay.
Conduct follow-up communications with riders and branches to address outstanding balances, resolve discrepancies, or identify and rectify compliance gaps.
Help compute rider payouts and manage delivery-related financial transactions.
Compile daily and weekly financial reconciliation reports as well as periodic finance summaries for review and analysis.
Ensure uniform adherence to cash handling and operational finance procedures across all branch locations.
Investigate and highlight any inconsistencies, inefficiencies, or gaps in the established procedures, promptly bringing them to the attention of the appropriate stakeholders for resolution.
The finance and operations teams will receive assistance with audits, controls, and process enhancements from this role.
Review operational data against platform reports and internal systems to ensure consistency and accuracy.
Seeking candidates with a minimum of five years of relevant work experience, preferably in a similar field. Must possess strong communication skills, both written and verbal, and demonstrate proficiency in Microsoft Office Suite, particularly Excel. Should exhibit the ability to work independently as well as collaboratively in a team setting. Requires a keen attention to detail and a commitment to meeting deadlines. Additional qualifications include a bachelor’s degree in a related discipline or equivalent professional experience. Knowledge of project management methodologies and familiarity with industry-specific software are highly desirable.
Seek candidates with 1 to 3 years of professional experience in finance, reconciliation, audit, accounting, or a comparable field, demonstrating foundational expertise in financial processes and compliance standards.
Strong preference is given to candidates with prior experience in reconciliation or audit processes.
Individuals must demonstrate meticulous attention to detail and an intrinsic sense of accountability for their work and outcomes.
Proficient in handling extensive datasets and generating detailed operational reports with ease.
Proficiency in Microsoft Excel and Google Sheets is required for this role, with a strong command of data manipulation, formula creation, and spreadsheet management. Candidates should demonstrate the ability to organize, analyze, and present data efficiently while leveraging advanced functions and tools to streamline workflows. Familiarity with pivot tables, LOOKUP, macros, and data visualization techniques is essential to support decision-making processes and reporting requirements.
Demonstrated capacity to thrive in high-velocity operational settings characterized by dynamic workloads and rapid decision-making demands.
Exceptional ability to communicate clearly and effectively, coupled with a meticulous approach to follow-up, ensuring all tasks and interactions are handled promptly and thoroughly.
Proficiency in logistics, delivery services, retail management, FMCG operations, or restaurant administration is advantageous.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
