MAIN ACCOUNTABILITIES & WHAT YOU’LL BE DOING
Sales and Customer Relations: We are seeking a dynamic individual to drive revenue growth and enhance customer satisfaction. The ideal candidate will possess a proven track record in sales, demonstrating the ability to meet and exceed targets consistently. Responsibilities include identifying new business opportunities, nurturing client relationships, and closing deals efficiently. Additionally, the role involves providing exceptional customer service, addressing inquiries promptly, and ensuring clients receive tailored solutions to meet their needs. Strong communication and negotiation skills are essential, along with a deep understanding of sales methodologies and customer-centric approaches.
Oversee customer portfolios to deliver key business performance metrics, including volume, margin, debt reduction, growth targets, and customer service excellence.
Responsible for overseeing and expanding the sales portfolio while closely tracking performance metrics and growth indicators. Utilize established sales tools to foster business development by crafting detailed, precise account plans tailored to all key customers.
Identify and capitalize on new market opportunities to attract and onboard additional customers, thereby expanding the organization’s market presence and revenue potential.
Leverage market opportunities to expand the customer base and enhance Bulk LPG market penetration by utilizing available tools.
Craft collaborative business plans with distributors and conduct periodic reviews to verify proper execution.
Establish and nurture strong connections with customers to ensure positive and enduring relationships.
Responsibilities include managing a comprehensive database that tracks market size, competitors, and their respective market shares. Additionally, the role involves delivering consistent market intelligence reports, covering key aspects such as pricing trends, emerging customer segments, and competitor developments.
Ensure adherence to the standardized offer book in alignment with customer promise initiatives.
Protect market position by systematically renewing all key customer contracts to maintain and strengthen business relationships.
Oversee credit administration in alignment with established company policies and the manual of authorities. Facilitate debt recovery in accordance with mutually agreed trading terms and conduct customer credit evaluations as required by schedule.
Ensure timely delivery of all invoices and statements to customers while promptly addressing and resolving any invoice disputes that may arise.
Develop and enforce company policies and procedures while establishing and maintaining the necessary controls to ensure compliance and operational efficiency.
Conduct systematic equipment audits at client locations and promptly recommend or implement corrective measures as needed. Collaborate with the Engineering team on tank installations, revalidation processes, and other technical specifications.
Experienced professionals in marketing and supply chain management are sought to oversee strategic initiatives, optimize operational workflows, and drive organizational growth. Candidates must demonstrate expertise in market analysis, demand forecasting, and end-to-end logistics coordination. Proficiency in digital marketing strategies, including SEO, content creation, and social media engagement, is essential. Additionally, the role requires strong analytical skills to interpret performance metrics, manage vendor relationships, and implement cost-effective solutions. A proven track record in cross-functional collaboration and project execution is highly desirable.
Drive expansion of market share within the designated sales territory. Collaborate on the planning and execution of LPG customer events aligned with the specific financial period.
To encourage small volume customers and resellers to adopt alternative payment methods, such as pre-payments, as their preferred transaction approach.
Deliver precise sales projections to enhance the Sales & Operations Planning process.
Collaborate closely with the distribution team to guarantee timely and seamless product delivery to customers.
KEY & EXCITING NEW CHALLENGERS
The market faces intense rivalry, particularly from emerging and swiftly growing non-traditional LPG marketing firms. Additionally, there is widespread practice of product dumping into third-party storage facilities, including tanks owned by competitors.
Customer expectations are rising, particularly in sectors such as manufacturing and hospitality, where organizations face intensified pressure to reduce costs, often leading to heightened demands for greater discounts.
Credit management involves ensuring trading activities adhere to agreed terms while maintaining sensitivity to customers’ cash flow requirements.
Consistently aim to surpass customer expectations through exceptional service delivery while maximizing the efficient use of company resources.
The position requires the ability to perform effectively and achieve outcomes with a high degree of autonomy, given its field-based nature.
Seeking a candidate with a strong foundation in relevant industry principles, honed technical abilities, and a proven track record in practical application. The ideal professional will possess specialized expertise shaped by hands-on experience in the field, ensuring a deep understanding of operational nuances. Applicants must demonstrate proficiency in key methodologies, along with the capacity to adapt to evolving challenges while maintaining high performance standards. Prior involvement in similar roles is essential, as is the ability to leverage acquired knowledge to drive measurable outcomes and contribute effectively to organizational objectives.
Essential:
NQF Level 7 qualification, which is equivalent to a Bachelor’s Degree in Engineering, is required.
With a minimum of three years of hands-on experience in Sales and Marketing, the ideal candidate will bring a proven track record of driving revenue growth and enhancing brand visibility.
A background in engineering is highly desirable for consideration in this position.
Proficiency in business, financial, and commercial domains is essential, with a particular emphasis on debt management expertise.
Accomplished professionals with a demonstrated history of successfully executing Marketing initiatives are sought after.
Responsibilities include overseeing strategic oversight and cultivating long-term relationships with high-value clients to drive revenue growth and ensure customer satisfaction. Additionally, the role involves identifying opportunities for upselling and cross-selling initiatives to maximize account potential while maintaining a deep understanding of client needs. Actively collaborating with cross-functional teams, such as sales, marketing, and customer support, ensures seamless execution of account plans and alignment with organizational objectives. Strong analytical skills are required to assess account performance, track key metrics, and provide actionable insights to senior leadership for strategic decision-making. Exceptional communication and negotiation abilities are essential for securing contract renewals, negotiating terms, and resolving complex client issues. A proven track record in key account management, preferably within a [industry-specific] sector, is necessary, along with proficiency in CRM tools and a Bachelor’s degree in Business Administration, Marketing, or a related field.
We seek a candidate possessing strong competencies in advanced problem-solving, analytical thinking, and effective communication. The ideal applicant will demonstrate proficiency in project management, with a proven ability to lead cross-functional teams and deliver results within tight deadlines. Strong organizational skills and meticulous attention to detail are essential, along with the capacity to adapt to evolving priorities in a fast-paced environment. Prior experience in [specific industry or field, if applicable] is preferred, as is familiarity with [relevant tools, software, or methodologies]. The role requires a collaborative mindset, the ability to work independently, and a commitment to continuous learning and professional growth.
Proven capability to work autonomously and achieve results with minimal oversight is essential.
With a robust background in sales, you bring demonstrated expertise in negotiation and refined sales methodologies to drive results. Your proven track record in closing deals and adapting strategies to meet customer needs will be invaluable in this role. Strong interpersonal skills and the ability to build lasting client relationships are essential to your success in this position.
A highly motivated professional, adept at collaborating effectively within a team environment, with a proven capability to deliver inventive and forward-thinking solutions.
Maintaining a deep understanding of market conditions, industry trends, and competitive dynamics is essential to effectively guide strategic decision-making and identify emerging opportunities. This role requires staying informed about shifting customer preferences, regulatory changes, and technological advancements that may impact business performance. Additionally, the position involves analyzing competitor strategies, assessing risk factors, and evaluating market entry or expansion opportunities to maintain a competitive edge.
We prioritize maintaining and enhancing strong client connections through effective Customer Relationship Management strategies. This role requires expertise in utilizing CRM systems to track interactions, analyze customer data, and identify opportunities for growth. Key responsibilities include managing client accounts, resolving inquiries promptly, and ensuring high levels of satisfaction. Proficiency in CRM software, strong communication skills, and a customer-centric approach are essential for success in this position.
Qualifications
BA/BSc/HND
Experience Required
3 years
