Purpose of Role:
Carry out long-term planning for site maintenance, manage facility budgets, managing third-party contractors, and ensuring the health, safety, and well-being of a workplace’s occupants. Ensure efficient and cost-effective operations of all company facilities, including utilities, equipment, and support services.
Function/Market Complexity: Responsible for all production sites (non-process areas) and satellite offices – 6 sites and 3 satellite offices. Will also be managing several services – catering services, cleaning, maintenance, fumigation and laundry services.
Financial Accountability:This role will be responsible for managing and reconciling facilities budgets and driving productivity initiatives.
Leadership Responsibilities: Manage third party suppliers and internal partners to ensure KBL workspaces are great places to work and promote environmental sustainability.
Top Accountabilities
Facilities & Infrastructure Management:
Oversee day-to-day operations of all company facilities (offices, warehouses, plants, etc.)
Ensure buildings and equipment are properly maintained and aligned with regulations
Manage space planning, allocation, and optimization
Coordinate repairs, maintenance, and renovations
Health, Safety & Compliance:
Ensure compliance with occupational health and safety standards and local regulations
Develop and implement safety policies and procedures
Conduct regular risk assessments and safety inspections
Support emergency preparedness and response planning in collaboration with safety leads
Vendor & Contract Management (3rd parties):
Source, negotiate, and manage contracts for service providers (cleaning, catering, maintenance, utilities)
Monitor vendor performance and service level agreements (SLAs)
Ensure cost efficiency and quality service delivery
Embed controls and compliance processes in place including close out of SPM actions, Human Rights Guidelines.
Governance, Risk, Performance Measurement & Reporting:
Share, roll out and embed standard process in facilities activities i.e., codification across sites.
Ensure compliance with standards and policies within facilities, own all facilities related risks in market.
Measuring and reporting to Line Manager on facilities and portfolio performance, plus key market stakeholders
Establishing appropriate steering groups for market within the geography and holding them to account for the governance of decisions and change projects for their market.
Deliver sustainability targets related to waste and water, aligned to company’s ambition for offices
Qualifications, Skills and Experience:
Qualifications:
Bachelor’s degree or equivalent experience in relevant field
At least 7 – 10 years management experience in Facilities/IFM
Experience in and / or a good understanding of KBL or equivalent organisation.
Skills & Experience:
Ability to align with and influence key stakeholders with potentially conflicting priorities and to effectively communicate with/challenge senior stakeholders.
Strong experience of managing IFM services across multiple locations – offices and sites.
Highly self-motivated and pro-active with great communication skills
Proven track record in an ability to work with others, both within Facilities and across an organisation.
Proven track record in change and programme management
Experience in the strategic management of IFM services and suppliers across markets
Understanding of Supplier and IFM performance metrics and communication thereof
Experience of managing Sustainability programmes/targets
Awareness and management of Facilities risk and governance
Qualifications
BA/BSc/HND
Experience Required
7 - 10 years
