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Home Jobs Nairobi Director of ICT Program Management

Director of ICT Program Management

Ericsson  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 5 September 2026
Posted June 6, 2026

What you will do:

Spearhead advanced 5G and 4G Core and Cloud initiatives for Ericsson’s ICT industry clients, overseeing the entire engagement lifecycle—from initial scoping to final delivery.

Lead, motivate, and provide direction to both local and international teams to ensure timely project completion, boost financial performance, and drive ongoing improvements by implementing robust governance frameworks and rigorous project management controls.

Identify all key milestones and potential obstacles, then recommend and implement practical solutions. Proactively assess and mitigate risks while promptly raising and resolving any issues that arise.

Drive strategic change initiatives by collaboratively establishing the scope, budgetary, timeline, and quality impacts with key stakeholders to secure their alignment and endorsement.

Develop and nurture robust relationships both within the organization and with external stakeholders to foster collaboration, trust, and mutual growth.

Gather and refine industry-leading methodologies, then develop and disseminate knowledge resources to systematize delivery operations.

Cultivate a unified, collaborative team environment and mentor project team members to foster their career development.

You should possess the following qualifications: a Bachelor’s degree or higher in a relevant field, along with at least three years of hands-on experience in a similar role. Proficiency in industry-standard software and tools, strong analytical and problem-solving abilities, and excellent communication skills are essential. Additionally, you must demonstrate a keen attention to detail, the capacity to work effectively in a team, and a proactive approach to managing multiple tasks. Previous experience in project coordination or leadership roles would be highly advantageous.

A bachelor’s degree in engineering, computer science, or a closely related discipline is required for this position.

Minimum 6 years of experience in program management roles, with a focus on Core and Cloud delivery, is required.

Skilled in executing Network Function projects across physical, virtualized, and containerized environments.

Proficiency in streamlining test and deployment workflows is essential.

Seasoned professionals to cultivate and expand new business prospects for sales teams.

Demonstrated expertise in project oversight, ensuring deliverables are completed on schedule and within established parameters.

Hold a strong financial acumen alongside demonstrated expertise in crafting and refining business cases to support strategic decision-making and investment evaluations.

Demonstrated expertise in assessing and mitigating potential risks across various operational frameworks. Proven ability to identify vulnerabilities and implement strategic safeguards to protect organizational assets and ensure compliance with industry standards.

Proven ability to take ownership of responsibilities, maintain a strong customer service orientation, exhibit an optimistic attitude, and consistently support colleagues beyond designated duties.

Accomplished professionals with extensive expertise in cultivating and sustaining robust relationships across diverse organizational functions—including leadership, technical teams, engineering, developers, support staff, and sales—are highly encouraged to apply.

Demonstrates a capacity to approach challenges with originality and inventiveness, devising solutions that are both practical and forward-thinking.

A PMP certification or an equivalent in project management is highly desirable.

Professionals should possess practical expertise in Packet Core and communication services platforms, including Dual Mode Core, PCC/PCG, MME, EPG, APC, UDM, IMS Vote, and IoT solutions.

Proven proficiency in leveraging automation platforms and software management solutions, specifically JIRA, Confluence, and SharePoint, is required.

Qualifications

BA/BSc/HND , Professional Certificate

Experience Required

6 years

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