The HR Associate, a member of the HR team within I-Hub, facilitates the candidate journey by providing support throughout the pre-employment and onboarding phases. In collaboration with Recruiting Associates, HR Partners, HR Focal Points, and hiring managers, they ensure a seamless transition for new employees.
This position will execute assignments and deliverables by establishing target deadlines, performing data entry tasks, and maintaining the accuracy and currency of forms, documents, and processes.
The Onboarding team serves as the primary liaison for new hires following their acceptance of an offer. As the Onboarding Associate, the role demands a strong commitment to customer service, aiming to simplify the onboarding experience while ensuring full compliance with local labor regulations.
Oversee the full spectrum of duties associated with this role, ensuring all core functions are executed with precision and consistency. Lead key initiatives that drive operational excellence and support strategic objectives, maintaining a high standard of performance across all assigned tasks. Manage daily workflows to guarantee seamless collaboration among teams while fostering an environment of accountability and continuous improvement. Uphold company policies, compliance standards, and industry regulations to mitigate risks and ensure adherence to best practices. Serve as a primary point of contact for stakeholders, addressing inquiries and resolving issues promptly to maintain strong professional relationships.
Oversee the seamless integration of new employees into the organization and facilitate their transition out of the company when necessary. Manage the entire onboarding process to ensure new hires are fully equipped with the necessary tools, resources, and training to excel in their roles. Similarly, coordinate the offboarding process with care, ensuring compliance with company policies, proper knowledge transfer, and a respectful exit experience for departing employees. Maintain meticulous records of all onboarding and offboarding activities to uphold compliance and operational efficiency.
Oversee the complete onboarding process, from initial pre-arrival correspondence to organizing orientation sessions, gathering necessary documentation, and configuring systems to ensure seamless integration.
Following the execution of the signed offer, the selected candidate will receive ongoing communication and support.
The position involves overseeing onboarding tasks, such as facilitating new hire communications, gathering and maintaining essential data, ensuring compliance acknowledgements are completed, and conducting orientations.
(Workday, Cornerstone, and Teams) are utilized to deliver a seamless and highly organized experience.
Prepare new employees’ onboarding kits, coordinate introductions to relevant teams, and confirm that all staff members are fully equipped—both technically and administratively—before commencing their roles.
Oversee the implementation of organized exit procedures, specifically terminal dues processing and final clearance, ensuring compliance with Kenya’s labor regulations.
We communicate with new employees via email to provide essential company information, such as parking instructions and their assigned work schedules.
Providing new employees with essential technical support to properly configure their hardware and software systems.
Collect and organize all documentation associated with new employee onboarding, such as employment contracts and personal information records, ensuring proper filing and compliance with company procedures.
Assist with recruitment activities in collaboration with Recruiting Associates and hiring managers.
Ensure meticulous management and upkeep of all onboarding records, documentation, associated forms, and HRIS updates throughout the employment lifecycle.
Coordinate the entire employee lifecycle, encompassing recruitment, onboarding, performance evaluations, contract administration, and offboarding processes.
The role involves overseeing employee benefits administration, ensuring accurate and timely processing of enrollments, claims, and inquiries. It requires strong organizational skills, attention to detail, and proficiency in benefits management software. Responsibilities include managing health insurance, retirement plans, and other employee welfare programs, as well as maintaining compliance with relevant regulations. The position demands effective communication with employees, benefits providers, and internal stakeholders to resolve issues and provide guidance. Experience in human resources or benefits administration is preferred, along with a solid understanding of benefit plans and regulatory requirements.
Responsibilities include collecting and organizing all documentation pertaining to employee benefits programs, such as medical insurance, group life coverage, GPA schemes, pension plans, and wellness initiatives.
Ensure staff members are promptly enrolled in or removed from benefits programs, with coverage strictly adhering to organizational policies and contractual obligations.
Collaborating directly with insurance carriers to administer claims, facilitate renewals, process policy adjustments, and conduct onboarding sessions.
Monitor utilization and cost data to aid in benefits budgeting and renewal negotiations.
New hires will receive thorough orientation regarding benefit packages, and staff will assist them with any related inquiries and claims procedures.
Oversee the entire benefits renewal process in collaboration with insurance providers, ensuring alignment with the agreed-upon contract durations.
Verify that all employee benefits are administered in strict adherence to relevant regulatory standards and organizational policies to maintain full compliance and alignment.
Handle employee leave requests, encompassing various types such as vacation, sick leave, and personal days, while ensuring accurate tracking and compliance with company policies and labor regulations. Process leave applications promptly, verify eligibility, and maintain detailed records to support payroll and auditing processes. Address inquiries related to leave balances, policies, and procedures, providing clear and timely responses to employees and managers. Ensure seamless integration with HR systems to facilitate efficient leave administration and reporting. Adhere to legal requirements and organizational guidelines to mitigate risks and promote equitable leave management practices.
Responsible for comprehensive oversight of the entire leave management process, encompassing tracking, reconciliation, reporting, and system updates.
Offer expert direction to employees regarding various leave categories, including annual, sick, parental, and compassionate leave, while ensuring strict adherence to organizational policies and relevant labor regulations.
Audit leave balances within Workday, identifying discrepancies and coordinating necessary corrections or manual adjustments to ensure accuracy.
Collaborate effectively with the payroll department to ensure that leave balances are accurately reflected in salary computations and final settlements.
Deliver strategic workforce planning support by generating comprehensive leave utilization reports and interactive dashboards.
Investigate and reconcile inconsistencies while providing guidance to staff regarding their eligibility for leave benefits.
Duties include overseeing day-to-day operations, coordinating cross-functional teams, and ensuring adherence to company policies and procedures. The role involves maintaining accurate records, preparing comprehensive reports, and facilitating effective communication between departments. Additionally, the position requires monitoring performance metrics, identifying areas for improvement, and implementing strategic initiatives to enhance productivity and efficiency. Collaboration with senior leadership to align goals with organizational objectives is essential, as is the ability to manage multiple priorities while meeting tight deadlines in a fast-paced environment.
Convening exit interviews with employees who are departing to ascertain their motivations for leaving and ensure the HR Lead is promptly informed of the insights gathered.
Our team is responsible for maintaining precise data integrity and executing timely system updates within the HRIS platform for all HUB personnel.
Oversee the administration and upkeep of staff contracts, personnel records, and other essential employee documentation.
Oversee the administration and organization of all human resources documentation while implementing and maintaining a structured filing and retrieval system to ensure the secure preservation of both historical and current records.
Compile reports and presentations that analyze key HR metrics, such as the total number of departmental hires and diversity, equity, and inclusion (DEI) metrics.
HRIS (Workday) Administration and Data Management involves overseeing the configuration, maintenance, and optimization of the Workday system to ensure accurate and efficient human resources data processing. This role requires expertise in managing employee records, processing payroll data, and running system reports to support organizational decision-making. Additionally, the position demands proficiency in troubleshooting technical issues, implementing system updates, and collaborating with cross-functional teams to align HRIS processes with business objectives. Strong analytical skills, attention to detail, and a deep understanding of HR operations are essential for success in this role.
Seeking a candidate with a proven track record of professional experience in relevant fields, demonstrating a minimum of [X] years in roles of increasing responsibility. The ideal applicant will have hands-on expertise in [specific skills, tools, or industries], coupled with a history of delivering measurable results. Responsibilities will include leading cross-functional teams, managing complex projects, and driving process improvements to achieve organizational objectives. Strong analytical, communication, and problem-solving skills are required, along with the ability to thrive in fast-paced environments. Familiarity with [specific technologies, methodologies, or frameworks] is a plus.
Minimum of three years of experience in a human resources capacity is necessary.
Candidates should possess practical experience in a customer service setting, with proven abilities in active listening and problem-solving.
Candidates possessing a background in human resources principles and a comprehensive understanding of employment legislation and compliance standards will be given preference.
Proven expertise in relevant technical and soft skills, coupled with a strong track record of meeting job requirements. Essential qualifications include formal education, professional certifications, and hands-on experience in the field. Responsibilities encompass executing core duties, contributing to team objectives, and upholding organizational standards.
Demonstrates the capacity to operate autonomously while maintaining high accountability standards, consistently striving to achieve measurable outcomes.
Delivers exceptional customer service by consistently exceeding expectations to foster trust and cultivate strong customer relationships.
A bachelor’s degree in Human Resource Management or an equivalent field from an accredited institution is required.
An active and current membership with the Institute of Human Resource Management is required.
Effectively collaborates with colleagues and external stakeholders, demonstrating strong interpersonal abilities to foster productive working relationships.
A strong communicator excels in conveying ideas clearly and engagingly, ensuring understanding across diverse audiences. They actively listen, adapt their messaging to different contexts, and foster open dialogue to facilitate collaboration and resolve conflicts efficiently.
Proficient in utilizing Microsoft Office Suite, with a mandatory expertise in Microsoft Excel.
Ensures strict adherence to confidentiality protocols and adeptly manages sensitive information with the highest level of discretion and integrity.
The ideal candidate must possess exceptional organizational skills and a keen attention to detail, coupled with the capacity to adapt and reprioritize tasks as circumstances require.
Seasoned expertise in Workday and Cornerstone platforms is highly advantageous.
Qualifications
BA/BSc/HND
Experience Required
3 years
