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Home Jobs Nairobi Director of Administrative Operations

Director of Administrative Operations

Orchid HR Outsourcing  · Consulting

Full Time Nairobi
Nairobi
Deadline: 3 September 2026
Posted June 8, 2026

JOB SUMMARY

The Administrative Manager is tasked with maintaining efficient, cost-effective administrative and operational processes that align with the organization’s strategic objectives. This role involves overseeing and refining the company’s operational workflows to enhance overall efficiency and ensure the successful achievement of business goals.

Oversee a comprehensive range of critical duties including the development and implementation of strategic initiatives, coordination of cross-functional teams, and management of project timelines to ensure timely and efficient delivery. Lead the analysis of performance metrics to identify key trends and areas for improvement, driving data-informed decision-making across departments. Serve as a primary liaison between senior leadership and operational staff, facilitating clear communication and alignment on organizational objectives. Monitor compliance with industry regulations and internal policies, ensuring adherence to legal and ethical standards while mitigating potential risks. Provide mentorship and guidance to junior team members, fostering a culture of continuous learning and professional growth.

Oversee the day-to-day administrative operations to ensure seamless functionality, including managing office facilities, coordinating space utilization, handling utilities, and maintaining general upkeep.

To design, execute, and evaluate administrative policies, procedures, and systems with the aim of improving operational efficiency.

Oversee the procurement process, maintain accurate inventory records, and ensure the proper upkeep of office supplies, assets, and equipment.

Supervise and assist a diverse team comprising sales, marketing, biomedical, and administrative personnel, including receptionists, clerks, and office assistants, to ensure seamless daily operations and optimal performance across all departments.

Deliver services with excellence, ensuring optimal performance and adherence to established standards throughout all operations.

Maintain precise and secure filing systems, databases, and documentation with strict adherence to confidentiality protocols and proper handling procedures.

Entails the systematic management of documents to ensure accuracy, accessibility, and compliance with organizational and regulatory standards. Involves organizing, updating, and maintaining records, as well as overseeing version control and distribution. Requires meticulous attention to detail, proficiency in document management systems, and strong organizational skills to track revisions and approvals efficiently. Ensures that all stakeholders have access to the most current and approved documentation while adhering to established protocols and security measures.

Compile and submit weekly sales reports, draft official correspondence, and manage administrative documentation as needed.

Oversee vendor partnerships, negotiate service agreements, and maintain cost-efficient service operations.

Coordinate audits, inspections, and compliance initiatives while overseeing the administration of company licenses, permits, and their timely renewals to ensure adherence to regulatory standards.

Serve as the primary liaison for all administrative concerns, coordinating with internal teams and external partners to ensure seamless communication and operational efficiency.

The position involves collaborating with various teams and stakeholders to ensure alignment on objectives and foster productive relationships. You will be responsible for gathering input from diverse groups, addressing their concerns, and facilitating communication to drive project success. Additionally, you will serve as a liaison between leadership, departments, and external partners to promote transparency and accountability throughout the process.

Prepare agendas, document meeting minutes, and monitor follow-up tasks to support management meetings.

Minimum qualifications include a Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited institution, coupled with at least three years of hands-on experience in software development, system administration, or a comparable technical role. Proficiency in programming languages such as Python, Java, or C++ is required, along with familiarity with database management systems, cloud platforms, and DevOps practices. Strong problem-solving abilities, exceptional analytical skills, and the capacity to collaborate effectively within cross-functional teams are essential. Candidates must also demonstrate excellent communication skills and a commitment to continuous learning and professional growth.

A bachelor’s degree in Business Administration is required.

Have a proven track record of experience within a medical or healthcare environment.

A minimum of three to five years of hands-on experience in an administrative management position is required.

A highly developed aptitude for leadership coupled with exceptional interpersonal capabilities.

Demonstrated expertise in analytical thinking and problem resolution, with an emphasis on advancing ongoing enhancements and identifying cost-effective strategic initiatives.

Skilled in overseeing financial oversight, including budget administration, financial monitoring, and comprehensive reporting.

Proficient in both written and verbal communication with a high degree of clarity and effectiveness.

Ability to manage confidential matters with the utmost integrity and professionalism is required.

Qualified applicants who satisfy the listed prerequisites are encouraged to submit their current CV and a concise overview of pertinent industry experience to careers@orchidhr.co.ke, ensuring the email subject line is clearly indicated.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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