The role encompasses a diverse array of duties, including overseeing project execution, ensuring adherence to established timelines, and maintaining rigorous quality standards throughout all phases of development. Key responsibilities involve collaborating with cross-functional teams to align objectives, conducting thorough evaluations of performance metrics, and implementing strategic improvements to enhance operational efficiency. Additionally, the position requires managing stakeholder communications, addressing escalated issues promptly, and providing actionable insights to support data-driven decision-making. Proficiency in advanced analytical tools and a commitment to fostering a culture of accountability are essential for success in this dynamic environment.
Responsible for crafting, executing, and sustaining the website’s strategic direction, development roadmap, and ongoing maintenance to ensure optimal performance, security, and user experience.
Implement innovative solutions to enhance the corporate website(s), child/affiliated sites and pages, and Knowledge Repository, ensuring alignment with the organization’s mission, strategic goals, and brand identity.
Oversee the development, upkeep, and improvement of the organization’s web platforms, specifically Drupal and Space, with a focus on maintaining their functionality, usability, and technical efficiency while ensuring smooth interoperability and seamless integration.
Establish and enforce compatibility and technical benchmarks to guarantee universal accessibility across UNEP web platforms, encompassing multilingual support for all users.
Provide leadership and direction to web developers, designers, and service providers to facilitate the seamless implementation of technical solutions and enhancements across web platforms and the Knowledge Repository.
Deliver expert technical assistance to internal stakeholders and end-users, addressing inquiries related to website functionality, Knowledge Repository operations, navigation processes, and content management system utilization.
Investigate and resolve technical problems, bugs, and errors to maintain seamless functionality across UNEP’s web platforms and the Knowledge Repository.
Work collaboratively with internal IT support teams and external vendors to resolve intricate technical issues, procure necessary services and subscriptions, and streamline the deployment of new applications.
You will be responsible for conducting thorough business analysis and ensuring quality assurance processes are effectively implemented. Your duties will involve evaluating business processes, identifying improvement opportunities, and verifying that solutions meet specified requirements. Additionally, you will maintain high standards of quality through meticulous testing and validation procedures, ensuring alignment with organizational objectives and industry best practices.
Perform business analysis, process mapping, and requirements elicitation to assess internal stakeholder needs and priorities, ultimately defining precise business requirements for websites, promotional campaign sites, and the Knowledge Repository.
Translate business requirements into precise application functionality, specifications, project documentation, and detailed work plans with meticulous validation.
Develop novel products and solutions through innovative approaches, design thinking methodologies, and iterative prototyping.
Act as the primary liaison between internal stakeholders and the web platform, guaranteeing that the content and functionality of both the web platform and the Knowledge Repository adhere to business goals, align with strategic initiatives, and are consistently maintained in multiple languages.
Collaborate effectively with graphic designers, UX/UI specialists, and content creators to ensure a cohesive visual identity, intuitive usability, and consistent branding throughout the website.
Deliver expert training sessions to team members, content creators, and website users on optimal content management strategies, effective CMS utilization, website protocols, and template design—with the objective of fostering broader awareness regarding the impact of digital platforms in bolstering user engagement and expanding UNEP’s audience reach.
You will be responsible for developing, implementing, and overseeing content strategies to ensure alignment with organizational goals and audience needs. This role involves planning, curating, and managing content across various platforms while maintaining brand consistency and engagement. Additionally, you will analyze performance metrics to refine strategies, optimize content delivery, and drive measurable results. Strong organizational skills and a deep understanding of content marketing principles are required, along with proficiency in content management systems and analytics tools.
Develop and execute a robust web content strategy that ensures alignment with the organization’s goals and resonates with the intended audience across web platforms and the Knowledge Repository. Establish streamlined workflows and a scalable content management system, overseeing the development and deployment of pages and features, as well as overseeing editing and translation processes.
The role involves curating premium content for the website, verifying its accuracy, enhancing engagement, optimizing it for search engines, and ensuring strict alignment with brand standards.
Perform routine quality assurance reviews to verify adherence to branding standards, thematic guidelines, and template specifications, ensuring cohesive and consistent presentation across all web pages by standardizing fonts, formatting styles, icons, images, and overall layout.
Monitor feedback diligently and take necessary actions by refining current sections and spearheading the creation of innovative, specialized content and webpages.
Craft innovative organic and paid digital marketing strategies designed to amplify messaging and boost engagement surrounding the triple planetary crisis and associated campaigns.
Develop and execute strategic plans while managing campaigns across multiple digital platforms, such as search engines, Google and Bing paid search, and YouTube.
Performance assessment and enhancement: Regular evaluation of system performance metrics and identification of opportunities for improvement to ensure optimal efficiency and reliability.
Develop a comprehensive measurement framework to evaluate and monitor the effectiveness of web platforms, the Knowledge Repository, web pages, and marketing campaigns, while ensuring consistent performance tracking and detailed reporting.
Utilize analytics tools to track and evaluate key performance metrics of the web platform, including traffic patterns, user engagement levels, and conversion rates.
Examine data meticulously to uncover emerging trends, pinpoint opportunities for optimization, enhance user experience, boost traffic, and ultimately contribute to key business objectives.
Oversee the reporting process, delivering performance insights on a monthly, quarterly, and annual basis, as well as for specific campaigns.
Implement optimization strategies grounded in data-driven insights, including A/B testing, search engine optimization enhancements, and improvements to overall usability.
Perform comprehensive market research and trend analysis to uncover new opportunities that enhance web and campaign performance.
To remain current with evolving digital marketing trends and emerging technologies, you will actively research and integrate innovative strategies into our marketing initiatives.
Collects and interprets data to detect trends and patterns, subsequently delivering insights via graphs, charts, tables, and reports through advanced data visualization techniques. This enables informed planning, strategic decision-making, effective presentations, and accurate reporting.
Education
An advanced university degree, such as a master’s or equivalent qualification, in Software Engineering, Computer Science, Information Systems, Communications, Public Information, or a closely related discipline is mandatory.
A first-level university degree combined with two years of relevant qualifying experience may be accepted as an equivalent to an advanced university degree.
Completion of both degree and nondegree programs in data analytics, business analytics, or data science is strongly preferred.
We seek applicants with relevant professional experience in the chosen field. The ideal candidate will bring a minimum of [X] years of hands-on experience, with proven expertise in [specific skills or industries]. Prior roles should demonstrate a track record of achieving measurable results, such as [specific accomplishments]. Familiarity with [specific tools, methodologies, or regulations] is essential, and experience in [related industries or sectors] is highly desirable. The successful candidate will have contributed to [key initiatives, projects, or outcomes] in previous positions, showcasing adaptability and problem-solving skills.
A minimum of five years of progressively responsible experience in developing and managing web and knowledge platforms within a large science-based or related organization is required.
Proficiency in overseeing medium to large-scale technical projects within a multistakeholder framework is essential.
Proficiency in content management systems, specifically Drupal, along with expertise in website management and coordination, is necessary.
Proficiency in overseeing library or knowledge platforms—particularly those involving repository software like Space—is essential.
A minimum of two years of proven leadership experience in overseeing a cross-functional team is essential, with accountability for strategic planning, performance evaluation, and the successful execution of deliverables.
A proven track record in digital media strategy, transformation initiatives, and campaign development, along with expertise in public information dissemination, is essential.
Desirable qualifications include prior involvement in leading change management projects within the United Nations framework or comparable international institutions.
Proficiency in at least one project management tool, such as Microsoft Project, is preferred.
A minimum of two years of experience in data analytics or a related field is preferred.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
