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Home Jobs Nairobi Corporate Communications & Employer Brand Specialist

Corporate Communications & Employer Brand Specialist

CloudFactory  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 16 September 2026
Posted June 17, 2026

Role Summary

In this role as a Corporate Communications and Employer Brand Associate, you will contribute to the development and dissemination of our organizational narrative, engaging audiences both within the company and beyond its boundaries.

In this position, you will partner with diverse teams to maintain cohesive, influential messaging across all platforms. Additionally, you will support the implementation of communication strategies for both our international workforce and key internal teams, while also playing a pivotal role in strengthening our employer brand to attract, engage, and retain exceptional talent.

Additionally, you will foster collaborations with local communities, academic institutions, and external entities, utilizing robust networking capabilities to establish and sustain valuable connections that enhance our employer brand reputation and talent acquisition channels.

You will be instrumental in bolstering employee engagement and embodying our culture and values, overseeing both internal communications and employer brand initiatives.

We seek a proactive professional who combines meticulous organization with a compassionate approach to communication, excels in storytelling, and leverages content and data to drive informed decisions. Ideal candidates will be eager to contribute to the development, expansion, and enhancement of a purpose-led organization.

Responsibilities include overseeing daily operations to ensure efficiency and adherence to company standards, managing team schedules and workflows, and coordinating with cross-functional departments to streamline processes. Additionally, the role entails monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as needed. The position requires maintaining accurate records, preparing detailed reports for management review, and ensuring compliance with industry regulations and internal policies. Strong leadership and communication skills are essential, along with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Corporate Communications oversees the development and implementation of strategic communication initiatives to enhance the organization’s reputation, ensure consistent messaging across all channels, and foster stakeholder engagement. This role requires crafting clear, concise, and compelling narratives for internal and external audiences, including media relations, executive communications, and crisis management. Additionally, it involves collaborating with senior leadership to align communication strategies with business objectives, managing corporate social responsibility (CSR) messaging, and overseeing branded content creation. The position demands exceptional writing and editing skills, a keen understanding of digital and traditional media landscapes, and the ability to navigate complex business environments with diplomacy and precision.

Craft and implement communication strategies, both internally and externally, that are fully aligned with the organization’s strategic objectives.

Work collaboratively with leadership to ensure organizational messaging aligns with strategic business objectives while accurately reflecting Cloud Factory’s mission and values.

Craft and provide assistance for internal communications, including announcements, newsletters, and updates.

Oversee the internal communication platforms, including Cloud Factory Hub, the monthly spotlight feature, Slack, and email, to ensure seamless information flow and engagement across the organization.

Maintain a uniform tone, voice, and brand identity across all communication channels.

To embed employer branding objectives within the overall communication framework, strategically position Cloud Factory as a premier global employer.

We cultivate a compelling employer brand that resonates with current and prospective employees, highlighting our organization’s values, culture, and unique offerings to attract top talent. Through strategic communication, engaging storytelling, and data-driven insights, we shape a positive perception of our company as an employer of choice. This role requires a deep understanding of talent acquisition trends, employee engagement strategies, and internal branding initiatives to align our employer value proposition with organizational goals. Additionally, you will collaborate with cross-functional teams to ensure consistency across all employer branding efforts, measure the impact of initiatives, and refine approaches based on feedback and performance metrics.

Drive employer branding strategies and campaigns to bolster Cloud Factory’s visibility and reputation, while attracting and retaining high-caliber talent.

Collaborate closely with Talent Acquisition to develop impactful recruitment campaigns and captivating content tailored to our hiring requirements.

Craft and implement a comprehensive content strategy across various social media channels to enhance brand equity effectively.

Facilitate and enhance employee advocacy programs alongside storytelling initiatives to amplify organizational narratives and foster engagement.

Oversee employer branding channels, including corporate social media platforms, the careers’ website, Glassdoor, and internal advocacy networks, to maintain messaging that reflects authenticity and reinforces the company’s core values.

We seek a dynamic professional to cultivate and oversee strategic partnerships while fostering robust community engagement initiatives. The role involves identifying and securing high-impact collaboration opportunities, negotiating mutually beneficial agreements, and ensuring alignment with organizational objectives. Additionally, the position requires building and maintaining strong relationships with diverse stakeholders, including local organizations, industry leaders, and advocacy groups. By driving community involvement programs, this role will elevate our brand presence, enhance stakeholder trust, and contribute to sustainable growth. Ideal candidates must demonstrate exceptional interpersonal skills, a proven track record in partnership development, and a passion for community-driven initiatives.

Facilitate the establishment and management of collaborative relationships with academic institutions, regional stakeholders, and external entities.

Cultivate and sustain strong partnerships by executing strategic networking initiatives and fostering clear, consistent communication.

Collaborate in organizing and implementing employer branding initiatives, including campus outreach programs, interactive workshops, and corporate events.

Facilitate seamless communication and collaborative coordination with external partners to ensure alignment and efficiency in joint initiatives.

Monitor and enhance programs designed to bolster the talent pipeline and amplify brand visibility.

We are seeking a dynamic professional to oversee content creation and campaign execution. This role involves crafting compelling messaging, developing strategic content plans, and managing multichannel campaigns to drive engagement and achieve business objectives. The ideal candidate will possess strong writing and editing skills, a deep understanding of digital marketing trends, and the ability to analyze performance metrics to refine strategies. Responsibilities include collaborating with cross-functional teams, optimizing content for various platforms, and ensuring brand consistency across all communications. Experience with content management systems, SEO best practices, and data-driven decision-making is essential.

Develop and oversee compelling, premium content—including blogs, social media posts, videos, and employee testimonials—tailored for both internal teams and external stakeholders, with a focus on highlighting organizational culture and the employee journey.

Devise and implement strategic initiatives for pivotal organizational occasions, including recruitment initiatives, corporate functions, significant achievements, and recognition programs.

Design dynamic banners, infographics, and social media graphics with tools such as Canva, ensuring visually compelling and cohesive content across platforms.

Craft content that embodies inclusivity and reflects Cloud Factory’s brand voice and cultural values, ensuring alignment with established guidelines.

Monitor and enhance campaign efficacy by analyzing key performance indicators and implementing iterative improvements to drive optimal results.

We engage with stakeholders and foster collaborative relationships to ensure alignment and support for project objectives. This role requires strong interpersonal skills to effectively communicate, negotiate, and resolve conflicts while maintaining transparency and trust. You will work closely with cross-functional teams, senior leadership, and external partners to gather input, address concerns, and drive consensus. Additionally, you will be responsible for documenting agreements, tracking commitments, and providing regular updates to stakeholders to ensure accountability and progress toward shared goals.

Partner with diverse teams across the organization to ensure seamless communication channels and synchronize priorities for cohesive project execution.

Develop and maintain strong, strategic relationships with internal stakeholders across various organizational levels, ensuring their communication requirements are fully addressed and consistently aligned with the company’s overarching priorities.

Coordinate project schedules and oversee the timely production and distribution of all communication materials.

Serve as a cross-functional intermediary to uphold messaging uniformity across all communication channels and stakeholder groups.

As a professional responsible for overseeing project execution, you will ensure timely delivery, adherence to budget constraints, and alignment with strategic objectives. Your duties include coordinating cross-functional teams, managing stakeholder expectations, and mitigating risks to maintain project momentum. Strong leadership and communication skills are essential to drive collaboration and resolve conflicts efficiently. You must possess expert knowledge of project management methodologies, tools, and best practices to optimize workflows and enhance productivity. Additionally, you will monitor progress through regular assessments, implement corrective actions as needed, and report key metrics to senior leadership for informed decision-making.

Supervise extensive communication projects and employer branding initiatives, guaranteeing punctual completion and strict budget compliance.

Collaborate closely with diverse teams to oversee project schedules, ensure timely completion of deliverables, and monitor performance metrics.

Requirements

A bachelor’s degree in Communications, Marketing, Public Relations, or an equivalent discipline is required.

Seeking candidates with a proven track record of 2 to 3 years in corporate communications, employer branding, marketing, or closely related fields.

Highly proficient in crafting compelling narratives, delivering persuasive messaging, and articulating ideas through clear and engaging visual presentations.

Proven ability to cultivate meaningful connections and foster collaboration among a broad spectrum of stakeholders through exceptional interpersonal and networking competencies.

Proven expertise in overseeing digital platforms, along with the development and execution of comprehensive social media content strategies, is essential.

Highly structured with a keen eye for precision and meticulousness.

Proficiency in analytical reasoning is essential, enabling you to assess and document the efficacy of communication strategies with precision and clarity.

Seasoned professionals with a proven track record in implementing and managing employee advocacy or engagement initiatives are encouraged to apply. Candidates should possess hands-on experience in designing, executing, and sustaining programs aimed at enhancing employee participation and organizational alignment. Familiarity with strategies to foster a culture of advocacy and engagement is highly desirable.

Proficiency in design or multimedia content creation tools, such as Canva or video editing software, is required.

We offer a comprehensive benefits package designed to support both personal well-being and professional growth. Eligible employees receive health, dental, and vision insurance, along with a 401(k) retirement plan featuring company matching contributions. Additionally, we provide paid time off, including vacation, sick leave, and holidays, to ensure a healthy work-life balance. Professional development opportunities, such as tuition reimbursement and access to training programs, are also available. To further enhance financial security, we offer life and disability insurance, as well as wellness programs to promote overall health. Our commitment to employee satisfaction extends to flexible work arrangements and employee assistance programs for additional support.

Join our dedicated team and become part of an inspiring mission, where purpose-driven work fosters a vibrant and inclusive culture, enabling you to thrive both professionally and personally.

Meaningful Work

Market-competitive remuneration packages will be offered commensurate with qualifications, experience, and industry benchmarks to attract and retain top talent.

Quarterly performance-based remuneration is provided, contingent upon meeting predefined targets and performance benchmarks. Eligibility for this compensation requires consistent achievement of key metrics and adherence to organizational objectives. The structure ensures alignment with company goals while motivating sustained productivity.

Comprehensive health insurance is provided, encompassing a wide range of medical services and treatments. This coverage ensures employees have access to necessary healthcare without financial burden, including hospital stays, specialist consultations, emergency care, and preventive services. Additional benefits may extend to mental health support, prescription medications, and wellness programs, depending on the specific policy.

We are seeking a dedicated professional to oversee the administration and management of our group life insurance program. This role involves ensuring seamless enrollment, processing claims efficiently, and maintaining accurate records of policyholders. The ideal candidate will have experience in insurance operations, strong attention to detail, and the ability to communicate effectively with employees and beneficiaries. Responsibilities include reviewing policy documents, coordinating with carriers, and providing guidance on coverage options. Proficiency in insurance software and regulatory compliance is essential, along with a commitment to delivering exceptional service to all stakeholders.

Our organization offers numerous avenues for professional and personal advancement, fostering an environment where employees can continually expand their skills, knowledge, and career trajectories. These opportunities are designed to support individual aspirations while aligning with the company’s strategic goals, ensuring mutual benefit through ongoing learning, mentorship programs, and leadership development initiatives. Employees are encouraged to take ownership of their growth by engaging in tailored training sessions, cross-functional projects, and performance-driven feedback mechanisms.

The role involves providing office refreshments, including snacks and lunch, to employees to ensure a well-supported and productive work environment. Responsibilities include managing inventory, coordinating deliveries, and maintaining high standards of freshness and variety. Experience in food service or hospitality is preferred, along with strong organizational and communication skills to collaborate with vendors and staff. The ideal candidate will prioritize efficiency, quality, and employee satisfaction in this essential operational support position.

Regularly scheduled team-building and social gatherings are organized to enhance collaboration, strengthen interpersonal connections, and foster a positive workplace culture among employees.

Qualifications

BA/BSc/HND

Experience Required

2 - 3 years

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