Job Summary
This position serves as a vital liaison between IT and business functions, tasked with evaluating existing processes, identifying key requirements, and providing data-backed recommendations and reports to leadership and stakeholders. Responsibilities include conducting thorough business analysis, designing system enhancements, and establishing precise specifications in response to product modifications or significant business initiatives.
Oversee and execute a comprehensive range of critical duties, ensuring alignment with organizational objectives and operational standards. Facilitate the development, implementation, and monitoring of strategic initiatives to drive efficiency and effectiveness across departments. Collaborate closely with cross-functional teams to identify opportunities for improvement, mitigate risks, and enhance performance metrics. Manage project timelines, allocate resources effectively, and maintain rigorous adherence to quality assurance protocols. Serve as a liaison between leadership and staff, fostering transparent communication and accountability to achieve collective goals.
Ensure the precision and integrity of deliverables by managing the design process, defining requirements, and conducting thorough testing.
Analyzing and ranking technical and functional requirements is essential to ensure alignment with project objectives and stakeholder needs. This process involves systematically evaluating each requirement to determine its importance and feasibility before incorporating it into the development roadmap.
Monitor operational trends and evaluate business processes to compile and deliver periodic reports on any control-related issues to senior and executive leadership.
Maintain expert-level understanding of products, business operations, process frameworks, and system regulations and applications.
Maintaining the integrity and relationship model of interfacing systems is essential.
Ensure robust financial audit and control measures are effectively implemented within application systems to maintain integrity and compliance.
Plan, develop, and oversee business process reengineering and enhancement initiatives, as well as management reviews, within the organization.
Collaborate with various departments to identify and assess business needs, functional specifications, and technical prerequisites, translating these insights into actionable strategic initiatives.
Seeking a highly motivated individual with a strong background in [specific field/industry] and a minimum of [X years] of relevant experience. The ideal candidate will possess excellent communication and organizational skills, with the ability to work both independently and collaboratively within a team. Proficiency in [specific software/tools] is essential, along with a keen attention to detail and problem-solving abilities. A degree in [relevant field] or equivalent professional experience is required, and prior experience in [specific task or role] is highly preferred. The successful applicant will demonstrate adaptability, a commitment to continuous learning, and the capacity to meet deadlines in a fast-paced environment.
A bachelor’s degree in Business, Information Technology, Economics, Banking, Strategic Management, or an equivalent discipline is required.
Holding a Master’s Degree in Business or Information Technology would be highly beneficial.
A Certified Business Analyst with credentials such as PMP or Prince2 certification will be considered favorably.
Experience
A minimum of four years of hands-on experience in business analysis, strategic analysis, and implementation is required.
Proficiency in the financial services industry is highly desirable for this position.
Proficiency in executing extensive and intricate IT deployment initiatives is required.
Proficiency in information technology, encompassing software development, as well as network and systems administration, will be considered beneficial.
Highly proficient in strategic planning, problem-solving, and analytical reasoning, with a proven ability to leverage creativity and innovation to drive organizational success. Exceptional interpersonal and communication skills, enabling effective collaboration across diverse teams and stakeholders. Demonstrated expertise in project management, with a track record of delivering results within budget and on schedule. Strong leadership capabilities, fostering a culture of accountability, inclusivity, and continuous improvement. Adept at change management, guiding teams through transitions while maintaining productivity and morale. Skilled in data analysis and interpretation to inform decision-making and optimize performance. Commitment to professional development and lifelong learning to stay current with industry trends and best practices.
Analytical thinking and problem-solving are essential attributes for this role. Candidates must demonstrate a strong ability to assess complex situations, identify underlying issues, and develop effective solutions. Proficiency in evaluating data, recognizing patterns, and applying logical reasoning to drive decisions is required. The successful applicant will leverage these skills to address challenges efficiently and contribute to strategic initiatives.
Demonstrates exceptional proficiency in both verbal and written communication, ensuring clarity, precision, and effectiveness in all professional interactions and documentation.
Demonstrates strong abilities in interpersonal communication and consulting, fostering effective relationships and providing expert guidance to clients or stakeholders.
Skilled in guiding and moderating discussions, workshops, or meetings to ensure productive outcomes and active participant engagement. Proficient in creating inclusive environments that foster collaboration and idea-sharing among diverse groups. Capable of designing agendas, managing time effectively, and adapting to group dynamics to achieve desired objectives. Strong ability to encourage participation, mediate conflicts, and synthesize key insights to drive consensus and decision-making.
Detail-oriented professionals who consistently maintain a high degree of precision and accuracy in their work are essential to this role.
Demonstrates exceptional proficiency in managing priorities, resources, and deadlines with precision and efficiency. Exhibits a systematic approach to planning, coordinating, and executing tasks to ensure seamless workflows and optimal productivity. Maintains meticulous attention to detail while balancing multiple responsibilities, fostering an environment of order and reliability.
Capable of effectively persuading and influencing stakeholders at all organizational levels, from junior employees to senior executives, is essential. This role demands a strategic approach to communication, ensuring alignment with organizational goals while fostering collaboration and buy-in. Strong interpersonal skills, emotional intelligence, and the ability to tailor messaging to diverse audiences are critical for driving engagement and achieving desired outcomes.
Proficient understanding of organizational frameworks and corporate hierarchies is required.
Conducting stakeholder analysis involves identifying and evaluating individuals, groups, or organizations that have a vested interest in a project, decision, or outcome, as well as assessing their influence, needs, and potential impact on success. This process requires gathering and analyzing data to understand stakeholder perspectives, priorities, and relationships, ensuring informed decision-making and effective communication. Key responsibilities include mapping stakeholders, assessing their levels of influence and interest, and developing strategies to engage and align their interests with project objectives. Strong analytical and communication skills are essential, along with the ability to synthesize complex information and foster collaborative relationships.
Requirements engineering involves systematically gathering, analyzing, documenting, and validating user and system needs to ensure alignment with business objectives and technical feasibility. This role requires strong analytical skills to interpret stakeholder inputs, identify ambiguities, and translate them into clear, actionable requirements. Proficiency in elicitation techniques, such as interviews, surveys, and workshops, is essential, along with the ability to facilitate consensus among diverse teams. Candidates should possess excellent communication skills to articulate complex needs in accessible terms and collaborate effectively with developers, testers, and end-users. Experience with requirement management tools (e.g., JIRA, Confluence) and familiarity with agile methodologies are often preferred. The role demands meticulous attention to detail to prevent misunderstandings that could lead to project delays or failure.
Conducting a comprehensive cost-benefit analysis involves evaluating the financial and operational advantages and disadvantages of various initiatives to determine their viability. This process requires a systematic approach to assess both tangible and intangible factors, ensuring informed decision-making. Key responsibilities include gathering and analyzing data, identifying potential costs and benefits, and presenting findings in a clear, structured format to stakeholders. Proficiency in financial modeling, data interpretation, and report writing is essential, along with strong analytical and communication skills to convey insights effectively.
Models intricate processes to analyze, optimize, and document workflows, ensuring efficiency and alignment with organizational objectives. Develops detailed process maps, identifies bottlenecks, and proposes data-driven improvements to enhance operational performance. Collaborates with cross-functional teams to gather requirements, validate findings, and implement solutions that streamline operations. Requires proficiency in process modeling tools, strong analytical skills, and the ability to translate complex workflows into clear, actionable insights. Experience in [specific industries or methodologies, if applicable] is a plus.
Possesses a solid grasp of networking principles, database management systems, and related technological domains to support operational and strategic objectives effectively.
Commercial and entrepreneurial perspectives are essential for this role, requiring a strategic mindset to identify and capitalize on opportunities while driving sustainable growth. The ideal candidate will demonstrate a keen ability to analyze market trends, assess risks, and make data-driven decisions to enhance business performance. Strong commercial acumen coupled with innovative problem-solving skills will be critical in navigating dynamic environments and fostering long-term success.
Adapting swiftly to evolving circumstances and embracing dynamic transformations are essential competencies for this role. Demonstrating flexibility in the face of shifting priorities and unforeseen challenges is a key expectation. The ability to adjust strategies, workflows, and approaches in real time ensures alignment with organizational goals and operational demands. Proactively identifying opportunities within change and maintaining productivity amid uncertainty are critical to success in this position.
If you satisfy the specified criteria, kindly submit your application along with an updated CV to hr@libertylife.co.ke by June 16, 2026. Ensure the job title is prominently indicated in the email’s subject line. Liberty Kenya is committed to equal opportunity employment and actively promotes a diverse workforce. Please be advised that only applicants selected for further consideration will receive a response. Any personal information provided will be utilized solely for recruitment purposes, in compliance with the privacy policy available on our website at https://www.liberty.co.ke.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
4 years
