Job Summary
This position serves as a vital link between IT and business operations, analyzing processes to identify needs and provide data-backed insights and reports to executives and stakeholders. Responsibilities include conducting business analysis, designing system enhancements, and defining specifications in response to product modifications or significant business initiatives.
Oversee a comprehensive range of duties encompassing primary objectives and strategic initiatives, ensuring alignment with organizational goals. Execute essential functions including [specific responsibilities, e.g., project management, stakeholder coordination, or team leadership], while maintaining high standards of efficiency and accountability. Collaborate closely with cross-functional departments to drive performance, resolve challenges, and foster innovation. Monitor progress through established metrics, providing data-driven insights to refine processes and enhance productivity. Serve as a key liaison to senior leadership, delivering clear updates and actionable recommendations to support informed decision-making. Uphold compliance with industry regulations and internal policies to mitigate risks and ensure operational integrity.
Responsible for directing design processes, establishing precise requirements, and conducting rigorous testing to validate accuracy.
We assess and rank technical and functional requirements based on their significance and impact.
Analyze industry trends and evaluate organizational processes to generate timely reports on operational control issues for senior and executive leadership.
To ensure proficiency, stay abreast of product details, business strategies, process workflows, system regulations, and their practical applications.
Safeguarding the integrity and consistency of the relationship model and ensuring seamless functionality across interfacing systems.
Ensure the financial audit and control components of application systems are adequately maintained and function effectively.
Plan, develop, and execute initiatives focused on business process reengineering and enhancement, as well as organizational management reviews.
Collaborate with various departments to identify business requirements and assess both functional and technical needs, translating these insights into strategic initiatives.
Bachelor’s degree in a relevant field or equivalent practical experience is required, along with 3+ years of professional experience in a similar role. Proficiency in specific software tools or methodologies is mandatory, and familiarity with industry standards or best practices is highly desirable. Strong analytical, problem-solving, and communication skills are essential, along with the ability to work independently and collaboratively in a fast-paced environment. Attention to detail, time management, and organizational skills are also critical for success in this position.
A relevant academic qualification in Business, Information Technology, Economics, Banking, Strategic Management, or a closely related discipline is required for this position.
A Master’s Degree in either Business or Information Technology will further enhance qualifications for this position.
A Certified Business Analyst with a Certified Project Manager credential, such as PMP or Prince2, would be highly advantageous.
Seasoned professionals with a robust background in [specific industry/field] are encouraged to apply. A minimum of [X] years of related work experience is required, encompassing [specific skills or roles]. Candidates should demonstrate expertise in [key responsibilities or areas of knowledge], ensuring seamless execution of tasks. Familiarity with [specific tools, software, or methodologies] is essential. Strong problem-solving abilities and a proactive approach to challenges are highly valued.
With at least four years of hands-on experience in business analysis, strategic implementation, and evaluation, you bring a proven track record of delivering impactful solutions in business analyst roles.
Proficiency within the financial services industry would be particularly beneficial.
Demonstrated expertise in executing extensive and intricate IT deployment initiatives.
Proficiency in IT administration, particularly within software development, network operations, and systems management, would be highly beneficial for this role.
Candidates should possess a comprehensive range of competencies, including strong analytical abilities to interpret complex data, effective communication skills for conveying insights to diverse stakeholders, and proficiency in project management to ensure timely and efficient completion of tasks. Additionally, expertise in industry-specific software, a commitment to continuous learning, and the capacity to work collaboratively in cross-functional teams are highly valued. Problem-solving skills and adaptability to evolving business needs are also essential for success in this role.
We require a strong ability to analyze complex situations and develop innovative solutions to overcome challenges effectively. The ideal candidate must demonstrate proficiency in critical thinking and possess the capacity to evaluate data meticulously to inform strategic decisions. Additionally, adeptness in identifying underlying issues and formulating structured approaches to resolve them is essential.
Proficient oral and written communication abilities are required for this role, ensuring the effective conveyance of ideas and information.
Demonstrates exceptional interpersonal and consultative abilities, fostering strong client relationships through active listening, clear communication, and tailored solutions to meet diverse needs. Proficient in navigating complex interactions with diplomacy and professionalism, ensuring alignment between stakeholders and organizational objectives. Leverages adaptability and emotional intelligence to resolve conflicts, mediate discussions, and build consensus in high-pressure or ambiguous situations.
Demonstrates exceptional ability to guide group discussions, workshops, or meetings effectively, ensuring active participation and productive outcomes.
Detail-oriented professionals who consistently deliver exceptional accuracy in their work are essential for success in this role.
Demonstrates strong capabilities in managing multiple tasks, prioritizing responsibilities, and maintaining structured workflows to ensure efficiency and productivity. Requires meticulous attention to detail, the ability to coordinate schedules, and proficiency in utilizing tools or systems to organize information effectively. Essential for maintaining accuracy, meeting deadlines, and supporting team coordination in fast-paced environments.
Persuasive and influential communication is essential to drive decision-making and foster consensus among stakeholders. This role demands the ability to articulate compelling arguments, tailor messaging to diverse audiences, and navigate complex organizational dynamics to achieve strategic objectives. Candidates must demonstrate strong interpersonal skills, emotional intelligence, and a results-driven mindset to inspire action and align teams toward common goals. Experience in negotiation, stakeholder engagement, and cross-functional collaboration is highly valued to effectively advocate for initiatives while maintaining productive relationships.
Proficient in understanding business organizational frameworks and operational hierarchies is essential. Familiarity with corporate frameworks, including functional departments, reporting lines, and strategic alignment, is required. This includes an awareness of how different business units interact and contribute to overall objectives.
Conducting stakeholder analysis involves identifying and evaluating individuals, groups, or organizations that can influence or be affected by a project, decision, or organizational change. This process requires assessing their interests, influence levels, expectations, and potential impacts on outcomes to ensure effective engagement and management. Key responsibilities include mapping stakeholders, analyzing their needs and concerns, and developing tailored strategies to address them. Proficiency in analytical tools, strong communication skills, and the ability to prioritize stakeholder relationships are essential for successful execution.
We seek a professional skilled in requirements engineering, responsible for eliciting, analyzing, documenting, and managing stakeholder needs to ensure alignment with project objectives and business goals. The role involves collaborating closely with technical teams, stakeholders, and end-users to define system specifications, validate requirements, and mitigate potential risks. Proficiency in requirement-gathering techniques, such as interviews, workshops, and surveys, is essential, along with strong analytical and communication skills to translate complex business needs into clear, actionable technical documentation. Familiarity with modeling tools, such as UML or SSL, and experience with agile methodologies are preferred. The position requires meticulous attention to detail, problem-solving abilities, and the capacity to prioritize competing demands in dynamic project environments.
Conducting a thorough evaluation of costs and benefits is essential to determine the feasibility and value of proposed initiatives, ensuring informed decision-making and optimal resource allocation. This process involves systematically identifying and quantifying both tangible and intangible expenses alongside potential gains, enabling a comprehensive understanding of financial and operational impacts. Accurate data collection, methodical analysis, and clear presentation of findings are critical to supporting strategic planning, risk assessment, and justification for investments or policy changes.
Develops comprehensive process models to accurately represent and analyze workflows, systems, and operations. Utilizes specialized tools and methodologies to create detailed diagrams, flowcharts, and documentation that capture key variables, dependencies, and performance metrics. Collaborates with cross-functional teams to validate assumptions, refine inputs, and ensure alignment with organizational objectives. Identifies inefficiencies, redundancies, or bottlenecks, proposing data-driven solutions to enhance productivity, reduce costs, and improve overall operational effectiveness. Maintains and updates models in response to evolving business needs, technological advancements, or regulatory requirements.
Proficient in network infrastructure, database management systems, and related technologies is required.
Entrepreneurial and forward-thinking with a strong commercial mindset.
Capable of effectively adjusting to evolving circumstances and embracing new challenges with agility, this role requires a proactive approach to navigating shifting priorities and unforeseen developments. The ideal candidate will demonstrate resilience in the face of change, leveraging adaptability to maintain productivity and drive continuous improvement in dynamic environments. Strong problem-solving skills and a willingness to learn are essential to successfully manage transitions and capitalize on opportunities that arise from transformative shifts.
If you satisfy the outlined qualifications, kindly submit your application and an updated résumé to hr@libertylife.co.ke by June 16, 2026. Ensure the job title is prominently indicated in the email subject line. Liberty Kenya is committed to equal opportunity employment and wholeheartedly supports diversity initiatives. Kindly note that only applicants selected for further consideration will be notified. Any personal information collected will be utilized exclusively for recruitment purposes, in compliance with the privacy policy available on our website at https://www.liberty.co.ke.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
4 years
