Key responsibilities encompass overseeing project timelines, coordinating team efforts, and ensuring deliverables meet quality standards. Additionally, the role involves collaborating with cross-functional departments to align objectives, monitoring progress through regular check-ins, and addressing any operational challenges that arise. The position demands strong organizational skills, meticulous attention to detail, and the ability to prioritize tasks effectively in a fast-paced environment.
Responsibilities include conducting follow-ups with accounts to ensure timely payments and managing recovery efforts for overdue balances. This role requires consistent monitoring of account statuses, identifying delinquent accounts, and implementing strategies to secure payments while maintaining positive customer relationships. Strong communication skills and persistence are essential to effectively negotiate payment plans and resolve outstanding obligations.
Crafting mutually beneficial repayment arrangements through collaborative discussions with debtors to establish structured, sustainable schedules that align with their financial circumstances while ensuring timely recovery of funds.
Performing on-site assessments and fostering client relationships are central components of this role, requiring regular travel to interact directly with stakeholders and evaluate operational environments.
Providing reporting and operational assistance, the role involves delivering comprehensive support to ensure smooth organizational functions. This includes generating detailed reports, analyzing operational data, and maintaining accurate records to facilitate informed decision-making. The position requires strong analytical skills, proficiency in relevant software tools, and meticulous attention to detail to meet deadlines and uphold data integrity. Additionally, the individual must collaborate effectively with cross-functional teams to streamline processes and enhance overall efficiency.
Compliance with established recovery policies and procedures is mandatory for this role.
Professional candidates are encouraged to submit their resumes via email to Careers@newarkfrontiers.co.ke.
We are seeking a motivated Field Collection Agent to join our team, responsible for traveling to various locations to gather outstanding debts on behalf of our clients. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to maintain professionalism under pressure. Key responsibilities include locating debtors, negotiating payment plans, and documenting all interactions in compliance with regulatory standards. Proficiency in using collection software, maintaining accurate records, and adhering to company policies is essential. Candidates must possess a high school diploma or equivalent, a valid driver’s license, and a clean driving record. Prior experience in collections, customer service, or a related field is preferred but not required. The role demands flexibility to work evenings and weekends as needed to accommodate debtor availability.
Qualifications
BA/BSc/HND
