The objective of this role is to execute the fundamental duties associated with the position, ensuring alignment with organizational goals and operational standards. Key responsibilities include performing essential tasks, meeting specified performance metrics, and contributing to team objectives through collaborative efforts. Applicants must possess the requisite qualifications, including relevant experience, technical competencies, and professional certifications, where applicable. Additionally, strong communication skills, problem-solving abilities, and a commitment to continuous improvement are necessary to thrive in this position. Duties may encompass project execution, process optimization, stakeholder engagement, and adherence to industry best practices to enhance overall productivity and efficiency.
The role involves proactively seeking new business opportunities and expanding operations through the branch network across all areas of Branch Banking. Additionally, the position requires evaluating potential partnerships to generate business prospects within branches, alongside offering administrative assistance to departmental headquarters activities.
Oversee a comprehensive range of duties encompassing operational management, strategic planning, and team leadership to drive organizational objectives. Engage in the development and implementation of policies, procedures, and performance metrics to ensure efficiency and compliance with industry standards. Collaborate with cross-functional teams to align business goals, optimize resource allocation, and foster innovation. Monitor workflows, analyze data trends, and implement corrective measures to enhance productivity and mitigate risks. Serve as the primary liaison between senior management and departmental teams, facilitating transparent communication and decision-making processes. Lead initiatives to enhance customer satisfaction, employee engagement, and stakeholder relations through targeted strategies and continuous improvement efforts.
Responsible for identifying and pursuing new business opportunities, this role focuses on expanding market reach and driving revenue growth through strategic partnerships and client acquisition. The ideal candidate will possess a proven track record of sales success, exceptional negotiation skills, and the ability to cultivate long-term relationships with key stakeholders. Responsibilities include conducting market research, developing tailored proposals, and collaborating with cross-functional teams to align business strategies with client needs. A bachelor’s degree in business, marketing, or a related field is typically required, along with 3–5 years of relevant experience in business development, sales, or a comparable role. Strong communication, analytical, and problem-solving abilities are essential for thriving in this position.
The role involves overseeing and documenting performance metrics, generating detailed reports, and ensuring accurate data collection to support informed decision-making and compliance with organizational standards. Responsibilities include tracking key indicators, analyzing trends, and presenting findings through clear, concise reports for stakeholders. Proficiency in data visualization tools and report-writing software is required, along with strong analytical skills and attention to detail to maintain high standards of accuracy and reliability.
We are seeking a Market Intelligence professional to analyze and interpret complex data, identifying key trends and insights that inform strategic decisions. This role requires a deep understanding of competitive landscapes, market dynamics, and emerging opportunities to support our organization’s growth initiatives. The ideal candidate will possess strong analytical skills, proficiency in data visualization tools, and the ability to communicate findings effectively to stakeholders at all levels. Responsibilities include conducting thorough market research, monitoring industry developments, and delivering actionable recommendations to enhance our competitive positioning.
Overseeing the organization’s risk management and compliance frameworks, this role entails identifying, assessing, and mitigating potential risks while ensuring adherence to regulatory requirements and internal policies. The position demands a keen analytical mindset to evaluate operational, financial, and strategic risks, alongside a strong grasp of industry standards and compliance regulations. Key responsibilities include developing and implementing risk mitigation strategies, conducting periodic audits, and fostering a culture of compliance across all departments. Additionally, the role requires collaboration with senior leadership to align risk management practices with business objectives and reporting on compliance performance to stakeholders. A background in risk assessment, regulatory compliance, or related fields, along with relevant certifications, is essential, and experience in a similar role within a regulated industry is highly preferred.
As a Business Development professional, you will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth through strategic partnerships. Your role will involve conducting market research to assess industry trends, evaluating potential partnerships, and negotiating deals to expand our market presence. Additionally, you will collaborate with cross-functional teams to align business strategies with organizational goals, ensuring sustainable growth and profitability.
Drive revenue growth by actively introducing innovative products and enhancements to both existing and prospective clients, fostering stronger, more profitable partnerships.
Proactively promote and expand Branch Banking and Partnership offerings to both current and potential clients within the branch’s service area.
Regularly perform comprehensive market research and competitor analyses to uncover emerging business opportunities.
Develop and nurture relationships with major clients while strategically expanding their spending allocation by cross-selling a minimum of five products within their portfolio.
To stay fully informed about the financial strategies, business plans, and support needs of the branch’s customers, it is essential to maintain a thorough understanding of these key aspects.
The incumbent will be responsible for overseeing and documenting operational activities, ensuring accurate data collection and analysis to produce timely and comprehensive reports. This role involves tracking key performance indicators, identifying trends, and maintaining detailed records to support decision-making processes. Strong attention to detail, proficiency in reporting tools, and the ability to interpret complex data are essential requirements for this position.
Monitor the operational performance of Branch Banking and partnership arrangements to verify strict adherence to the agreed-upon lending terms.
Prepare comprehensive performance reports on Branch Banking operations and strategic partnerships at regular intervals, delivering these updates to senior management to inform critical decision-making processes.
Prepare comprehensive call reports for all facilities on a consistent basis to strengthen our Monitoring & Evaluation framework.
We compile and analyze comprehensive market data to identify emerging trends, competitive dynamics, and growth opportunities. This role involves gathering insights from diverse sources, including industry reports, consumer behavior studies, and competitive benchmarking, to support strategic decision-making. Key responsibilities include conducting in-depth market research, developing forecasting models, and presenting actionable recommendations to senior leadership. A strong analytical mindset, proficiency in data visualization tools, and the ability to translate complex findings into clear, concise insights are essential. Candidates should possess a minimum of three years of experience in market intelligence or a related field, along with a bachelor’s degree in business, economics, or a quantitative discipline.
Conduct assessments to determine capacity-building requirements and propose tailored support initiatives for microfinance partners.
Offer expert technical guidance and training to branches and partners, specifically targeting areas that require enhancement.
The role demands a comprehensive understanding of regulatory frameworks and risk management principles to ensure organizational adherence to legal and industry standards. Key responsibilities include identifying, assessing, and mitigating risks, conducting compliance audits, and developing robust policies to mitigate potential threats. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to interpret complex regulations, along with experience in compliance reporting and stakeholder communication. Proficiency in risk assessment tools and a deep knowledge of compliance frameworks are essential, as are excellent problem-solving capabilities and the capacity to implement corrective actions promptly.
Ensure that every customer onboarded to the bank satisfies the established minimum criteria and undergoes thorough screening in accordance with the bank’s Anti-Money Laundering (AML), Counter-Terrorism Financing (CFT), and Combating Proliferation Financing (CPF) guidelines, with immediate escalation of any suspicious accounts.
Continuously oversee customer transactions, evaluating them in relation to the customer’s profile, and meticulously record the background and rationale for all complex, unusual, or high-value transactions, as well as any suspicious patterns that lack a clear economic justification or lawful explanation.
Ensure customer accounts are aligned with their intended purpose, such as preventing the opening of standard transactional accounts for minors while facilitating the establishment of appropriate current accounts when necessary.
Before onboarding any customer, verify that a prospective client has undergone proper screening, the account opening form has been fully and accurately completed, and all necessary documentation—consistent with the account opening policy—has been obtained.
Verify the authenticity of the customer’s identity, the validity of the documentation provided for account opening, and the accuracy of all transactions conducted throughout the customer journey.
To ensure thoroughness and compliance, verify that all transaction forms are completed in full and subjected to meticulous review. If any information provided appears unreasonable, promptly escalate a suspicious transaction report in accordance with established procedures, clearly articulating the grounds for suspicion.
Duties include promptly notifying the MRO of any observed suspicious transactions or activities within customer accounts. Inconsistencies, questionable accounts, suspicious transactions, or attempted transactions must be thoroughly examined and reported without delay to the compliance team, with a transparent justification for the suspicion.
To proactively manage risk, promptly identify high-risk accounts, including Politically Exposed Persons (Peps), both during account initiation and throughout transaction processing, recognizing the evolving nature of these risks. Notify senior management of any identified high-risk customers or PEP/PEP-Related individuals for necessary approvals. Verify that such accounts are fully documented with current annual Enhanced Due Diligence (EDD) records, systemically flagged as high-risk, and accompanied by a clear justification for the assigned risk rating.
Review and promptly update customer profiles within the portfolio to ensure all information remains current and accurately reflects the latest details. Verify that modifications are implemented in the system and consistently maintained to uphold data integrity.
Capture and maintain Ultimate Beneficial Ownership (UBO) details in Anti-Money Laundering Onboarding Documents (AIDS) and the core banking system during initial account setup and throughout the entirety of the customer lifecycle.
Ensure the system captures accurate and complete data while adhering to the bank’s customer categorization policy, which classifies clients as high, medium, or low risk. Additionally, conduct timely Know Your Customer (KYC) updates in accordance with regulatory mandates for each risk category.
To guarantee that transactions are documented with complete details and supported by the necessary documentation and authorizations, any unreasonable or questionable information must be promptly reported via the established suspicious transaction process, with the reasoning for suspicion clearly outlined.
The incumbent is entrusted with the responsibility of making critical decisions, exercising independent judgment to determine the most effective courses of action in alignment with organizational objectives. This role demands a thorough analysis of available data, consideration of potential risks, and the ability to evaluate and prioritize competing priorities. The position requires a strategic mindset to navigate complex situations, ensuring decisions are made with both efficiency and efficacy while adhering to established policies and ethical standards.
The Regional Manager regularly visits clients to evaluate their business needs, assess the assets and securities held or offered, and collect the necessary financial documentation. This enables them to submit borrowing requests on behalf of clients and provide recommendations for review by the approving authorities.
The Regional Manager is responsible for overseeing the review and renewal processes of current portfolio-managed relationships for Banking Facilities and any associated banking service requirements, subsequently providing strategic recommendations for approval by designated authorities.
Processing ad-hoc, additional, or excess requests within the managed portfolio, along with formulating recommendations for approval by designated authorities.
Academic Background:
As a minimum requirement for this position, applicants must hold a Bachelor’s degree in a relevant field, such as Education, Psychology, or a related discipline. Advanced degrees, including a Master’s or Doctorate, are highly desirable and may be preferred for certain roles. Candidates should demonstrate a commitment to continuous professional development and possess a strong foundation in theoretical and practical aspects of the field. Experience in academic research, curriculum development, or teaching is advantageous.
A relevant business discipline, such as business administration or finance, is required, with at least a university degree or higher qualification.
A master’s degree will be considered an additional asset.
We are seeking a highly motivated professional with proven experience in [industry/field, if specified]. The ideal candidate will bring a minimum of [X years] of relevant work experience, demonstrating expertise in [specific skills or areas, if mentioned]. They will have successfully managed [key responsibilities or projects], delivering measurable results in [specific outcomes, if applicable]. Proficiency in [tools, software, or methodologies] is essential, along with a strong ability to [specific soft skills, e.g., collaborate, analyze data, or lead teams]. Additionally, prior experience in [related tasks or industries] is preferred to ensure seamless integration into our operations.
Seeking candidates with at least five years of experience as a Branch Manager in a large branch, with prior roles as a Sales Manager or Team Leader viewed favorably.
With a minimum of two years of experience in a Regional Manager role, you will bring valuable leadership expertise to this position.
A minimum of two years of relevant experience within the financial sector is required.
Proficiency in Business Banking/SME products, services, and processes, complemented by hands-on experience in retail banking branch operations, is essential.
We are seeking a candidate with a robust skill set and proven competencies to excel in this role. Essential qualifications include strong analytical abilities, exceptional communication skills, and proficiency in relevant software applications. The ideal applicant must demonstrate leadership potential, adaptability in dynamic environments, and a commitment to continuous professional development. Responsibilities encompass project management, strategic planning, and cross-functional collaboration to achieve organizational objectives. Familiarity with industry best practices and adherence to quality standards are required, along with the capacity to troubleshoot complex issues efficiently. A proactive approach to problem-solving and a dedication to team success are highly valued attributes.
Proven ability to communicate clearly and collaborate effectively with diverse teams and stakeholders. Demonstrates strong interpersonal skills to build rapport and foster productive professional relationships.
Proven expertise in delivering compelling business presentations with clarity and impact is essential. Strong ability to articulate complex ideas effectively to diverse audiences is required.
Skilled in conducting thorough financial evaluations and deriving meaningful insights from complex data sets; adept at interpreting financial statements, market trends, and performance metrics to inform strategic decision-making.
Proven ability to analyze complex situations, identify root causes, and implement effective solutions efficiently. Demonstrated capacity to evaluate risks, weigh alternatives, and make well-informed decisions with confidence and clarity.
Proficient in credit analysis, legal frameworks—particularly conveyancing—and lending practices, with a comprehensive understanding of their interconnected processes and regulatory requirements.
Proficient in banking operations and regulatory frameworks, with a thorough understanding of Banking Law.
Possess comprehensive knowledge of the Banking Act, CBK prudential guidelines, and credit policies, ensuring strict adherence to regulatory requirements and internal standards.
Exceptional ability in negotiation and networking is a fundamental requirement for this role. Candidates should demonstrate a proven track record of building and maintaining professional relationships while effectively advocating for organizational interests.
Established a strong performance history in cultivating and expanding business opportunities;
Exceptional proficiency in innovative and creative thinking is required.
Seeking a credential that demonstrates expertise and commitment to professional growth? A Professional Certification validates your specialized skills, enhances credibility, and distinguishes you in a competitive job market. This recognition signals to employers that you meet rigorous industry standards and possess up-to-date knowledge in your field. Often requiring a combination of education, experience, and successful examination, certification programs ensure mastery of essential competencies. Benefits include increased earning potential, expanded career opportunities, and greater professional confidence. Whether pursuing advanced credentials or foundational qualifications, this formal acknowledgment underscores dedication to excellence and continuous learning.
Holders of a Diploma in Banking from AKIN will be viewed favorably during the evaluation process.
Qualifications
BA/BSc/HND
Experience Required
5 years
