REF: TNH//HRD /PH/05/2026
This role is responsible for accurately dispensing medications to patients, ensuring the availability of necessary drugs, and processing correct billing in accordance with established procedures and the hospital’s patient care standards.
ROLES AND RESPONSIBILITIES
Deliver a superior pharmacy service to patients by collaborating seamlessly with other healthcare professionals within assigned areas.
Verify prescriptions to confirm accuracy and appropriateness, and proactively collaborate with prescribing physicians to address any discrepancies, thereby promoting the safe, cost-effective, and rational utilization of medications and other pharmaceutical products.
Observe and evaluate patient reactions to administered treatments, potential drug interactions, and disease-related medication effects, ensuring prescribed medications align with specific indications.
Record any undesirable or harmful reactions patients may have two prescribed medications and promptly report these incidents for further evaluation and action.
Perform ongoing clinical assessments of treatment sheets and prescriptions to verify the appropriateness of treatments, identify potential drug interactions, confirm dosing accuracy, and ensure all prescribed doses are administered correctly.
Engage collaboratively in the drug inventory management cycle, which includes initiating stock requisitions (ordering), receiving deliveries from central stores and ensuring timely placement on shelves, conducting regular stock audits (daily, random, and quarterly physical counts), and reconciling inventory discrepancies to maintain accurate records.
Handle all pharmaceutical-related matters that demand immediate action, including managing drug pricing, monitoring patient credit balances, and coordinating the replacement of compromised or outdated inventory.
Verify all pharmacy medications for upcoming expiration dates and promptly return any drugs nearing expiry to the store, strictly adhering to the Short Expiry Drug Policy guidelines.
Ensure accurate preparation and proper labeling of extemporaneous formulations for both inpatient and outpatient settings, as well as solutions for ward use.
Assist in developing and executing hospital policies pertaining to pharmaceutical practices and pharmacy standard operating procedures.
Engage in ward pharmacy services in accordance with hospital-established policies and procedures.
In strict compliance with the cytotoxic handling policy, assist with the preparation and reconstitution of chemotherapy medications.
Offer comprehensive patient counseling services and distribute informative leaflets to ensure all in-patients and outpatients receive necessary information whenever needed.
Maintain ongoing communication with the Pharmaceutical Society of Kenya, the Ministry of Health, and other relevant professional organizations to ensure the department remains informed of all advancements in the pharmaceutical sector.
Deliver comprehensive on-the-job training to newly hired staff and pharmacy technicians, ensuring they acquire essential skills and knowledge to perform their roles effectively.
Assigned duties may include additional tasks or responsibilities at the discretion of the supervisor as needed.
We seek candidates with a relevant degree or equivalent professional experience in a related field. The ideal applicant will have a proven track record in [specific industry/function], demonstrated through prior roles or specialized training. Familiarity with [specific tools, methodologies, or regulations] is essential, along with strong analytical and problem-solving abilities. Prior experience in [specific tasks or projects] is highly advantageous, as is the capacity to work collaboratively in fast-paced environments. A commitment to continuous learning and professional development is expected to ensure alignment with evolving industry standards.
Earned a Bachelor’s degree in Pharmacy from an accredited academic institution.
To be eligible, applicants must possess current registration with the Pharmacy and Poisons Board of Kenya along with a valid practicing license.
Minimum of three years of pharmacy experience, ideally within a hospital setting.
We seek a candidate with a strong foundation in core competencies essential for success in this role. The ideal individual will demonstrate proficiency in key areas such as strategic planning, problem-solving, and effective communication. Additionally, the position requires the ability to analyze complex data, adapt to changing priorities, and collaborate seamlessly across teams. A commitment to continuous learning and professional development is also expected, along with a track record of delivering measurable results in fast-paced environments. Familiarity with industry best practices and emerging trends is highly desirable to drive innovation and maintain a competitive edge.
Proficiency in pharmacokinetics, pharmacology, and pharmaceutics is required.
Proficiency in human anatomy is essential for this role, requiring a comprehensive knowledge of bodily structures and systems. Candidates should possess a solid grasp of anatomical terminology, physiological processes, and their interrelationships. Familiarity with anatomical variations, clinical applications, and relevant medical terminology is also expected.
Possesses a foundational understanding of nutritional supplements and their applications.
Demonstrates a solid grasp of pricing and billing methodologies and their practical applications.
Maintains accurate inventory records, tracks stock levels, and ensures optimal availability of materials or products. Analyzes supply and demand trends to prevent shortages or excesses, and coordinates with procurement teams to replenish stock as needed. Utilizes inventory management software to generate reports, monitor usage, and identify discrepancies. Collaborates with warehouse staff to conduct regular audits, reconcile discrepancies, and maintain compliance with inventory policies.
Highly proficient in identifying issues, analyzing underlying causes, and implementing effective solutions with a systematic and logical approach. Demonstrates strong critical thinking abilities to evaluate complex situations, troubleshoot technical challenges, and develop innovative resolutions. Adept at collaborating with cross-functional teams to gather insights, refine strategies, and ensure sustainable problem resolution while maintaining a results-driven mindset.
Exceptional analytical abilities and sound decision-making capabilities are required for this position. The role demands the ability to assess situations objectively, evaluate potential outcomes, and determine the most effective course of action in a timely manner. Candidates must demonstrate proficiency in weighing risks, solving complex problems, and making strategic choices that align with organizational objectives. Strong critical thinking skills and the capacity to process information efficiently are essential for navigating challenges and driving results.
Provides compassionate, high-quality care to patients, ensuring their comfort, dignity, and safety throughout all interactions and treatments. Demonstrates proficiency in essential patient care techniques, including assessment, monitoring, and assistance with daily activities while maintaining adherence to healthcare protocols and standards. Exhibits strong interpersonal skills to communicate effectively with patients, families, and healthcare teams, fostering trust and collaboration. Prioritizes patient-centered care, collaborating with multidisciplinary teams to develop and implement individualized care plans that promote healing and well-being.
Attention to detail
Demonstrates exceptional ability to coordinate tasks, manage schedules, and prioritize activities with precision and efficiency. Exhibits strong organizational capabilities to structure workflows, allocate resources effectively, and meet deadlines consistently. Maintains a systematic approach to planning, ensuring clarity in objectives and seamless execution of responsibilities.
We are seeking a candidate who demonstrates exceptional interpersonal skills and a strong ability to engage with clients professionally. The ideal applicant should have a proven track record of resolving inquiries efficiently while maintaining a courteous and patient demeanor. Responsibilities include addressing customer concerns through phone, email, or in-person interactions, ensuring timely follow-ups, and escalating complex issues to appropriate departments when necessary. Additionally, the role requires familiarity with CRM systems to document interactions accurately and track customer feedback. A high school diploma or equivalent is required, and prior experience in a customer-facing role is preferred.
Ensures strict adherence to performance standards, deadlines, and quality benchmarks through consistent monitoring and evaluation of outcomes. Holds both individuals and teams responsible for meeting established objectives, tracking progress to identify deviations, and implementing corrective actions when necessary. Encourages a culture of ownership by defining clear expectations, providing constructive feedback, and fostering transparent communication to drive continuous improvement.
We uphold the highest standards of ethical conduct and professional integrity in all aspects of our operations. Our organization is committed to fostering a culture of honesty, transparency, and accountability, ensuring that every decision and action aligns with our core values. Employees are expected to demonstrate unwavering integrity in their work, interactions, and adherence to company policies, as well as in maintaining the trust and confidence of stakeholders. This principle guides our commitment to delivering reliable, high-quality services while safeguarding the organization’s reputation and integrity.
Handles sensitive information with the utmost discretion and professionalism, ensuring all data remains secure and protected at all times. Maintains compliance with all relevant privacy laws, regulations, and company policies to safeguard confidential materials. Demonstrates a strong commitment to ethical standards and integrity in handling proprietary, financial, or personal data. Required to sign confidentiality agreements and adhere to strict protocols to prevent unauthorized access or disclosure. Plays a critical role in fostering trust and maintaining the organization’s reputation by upholding confidentiality obligations.
If your qualifications, experience, and skills align with the outlined requirements, kindly submit your application—including a cover letter and CV/resume—referencing the job reference number, along with testimonials and the complete contact details of three referees. Ensure your application reaches the undersigned by May 22, 2026. Director, Human Resources
The Nairobi Hospital is seeking a highly motivated and skilled professional to join our esteemed team, dedicated to delivering exceptional healthcare services. With a commitment to excellence, we require an individual who possesses strong clinical expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment. The ideal candidate will demonstrate proficiency in their field, exhibit a compassionate approach to patient care, and uphold the hospital’s reputation for high standards of medical practice. Responsibilities include providing comprehensive patient assessments, administering treatments, collaborating with multidisciplinary teams, maintaining accurate medical records, and ensuring adherence to infection control protocols. Additionally, the role demands a proactive attitude, adaptability to evolving healthcare challenges, and a dedication to continuous professional development.
Skilled professionals are sought to oversee operations and ensure the efficient management of mail and correspondence directed to P. O. Box 30026 – 00100. The role demands meticulous attention to detail, strong organizational capabilities, and the ability to handle sensitive information with discretion. Responsibilities include sorting, processing, and distributing incoming mail, maintaining accurate records of deliveries, and addressing any discrepancies promptly. Candidates must demonstrate reliability, strong communication skills, and a commitment to maintaining high standards of confidentiality and professionalism. Experience in mailroom operations, customer service, or related administrative roles is highly advantageous.
We are seeking a highly motivated professional to fill the Nairobi-based position, where you will play a key role in driving strategic initiatives and operational excellence. The ideal candidate will possess a minimum of five years of progressive experience in a relevant field, along with strong analytical, problem-solving, and communication skills. Proficiency in industry-specific software and tools is required, as is the ability to collaborate effectively in cross-functional teams. This role demands adaptability and a commitment to continuous learning to stay ahead in a dynamic environment. Responsibilities include overseeing project execution, analyzing performance metrics, and fostering innovation to enhance productivity and growth. A bachelor’s degree in a related discipline is mandatory, and advanced certifications or specialized training will be considered advantageous.
Email: recruitment@nbihosp.org
Qualifications
BA/BSc/HND
Experience Required
3 years
