JOB PURPOSE
The Clinical Services Coordinator, who reports directly to the Medical Director, will oversee the seamless provision of medical services throughout the hospital by enhancing clinical operations, fostering clear interdepartmental communication, maintaining accurate documentation of physicians and consultants, and aiding the Medical Director in administrative and operational responsibilities.
This position plays a vital role in elevating patient care standards, optimizing clinical workflows, fostering seamless collaboration among healthcare teams, and maintaining adherence to regulatory mandates and institutional protocols.
The primary responsibilities involve overseeing key operational tasks, ensuring seamless workflow execution, and maintaining high standards of efficiency across critical functions. This role demands meticulous attention to detail, proactive problem-solving, and adherence to established protocols to drive performance excellence. Additionally, the position requires collaborating closely with cross-functional teams, analyzing data to identify trends, and implementing strategic initiatives to enhance productivity and organizational growth.
Clinical Operations Support professionals play a pivotal role in ensuring the seamless execution of clinical trials and research initiatives. Their responsibilities encompass meticulous oversight of trial protocols, regulatory compliance adherence, and coordination with investigative sites to maintain data integrity. Additionally, they facilitate effective communication between sponsors, investigators, and regulatory bodies, ensuring alignment with study objectives and timelines. Strong organizational skills, attention to detail, and proficiency in clinical data management systems are essential for success in this role. A background in clinical research, nursing, or a related healthcare field, along with familiarity with Good Clinical Practice (GCP) guidelines, is typically required.
Oversee the daily operational workflows between clinical departments to maintain smooth and uninterrupted patient care and service excellence.
Collaborate with healthcare professionals to resolve scheduling issues, optimize patient flow, and eliminate operational inefficiencies.
Maintain compliance with clinical protocols, policies, and established quality standards through their proper implementation and ongoing adherence.
Track patient throughput metrics and implement proactive measures to optimize service delivery timelines.
Spearhead ongoing enhancements to clinical procedures and patient care standards to drive measurable improvements in performance outcomes.
Responsible for overseeing and managing the performance, development, and engagement of doctors and consultants within the organization. Ensures alignment with organizational goals, professional standards, and regulatory requirements while fostering a high-performance culture. Duties include conducting evaluations, providing feedback, addressing performance concerns, and supporting career progression through targeted development initiatives. Collaborates with senior leadership to enhance talent retention, recruitment strategies, and succession planning for critical medical roles. Requires strong leadership, interpersonal skills, and a deep understanding of healthcare management practices.
Working closely with the Medical Director, oversee the adherence of all visiting and resident consultants to legal, regulatory, and hospital policy standards, encompassing license, indemnity, registration, and contractual commitments.
Ensure the precision and currency of consultant documentation while facilitating the prompt renewal of licenses and professional certifications.
Develop and maintain a comprehensive, centralized database encompassing visiting and resident consultants, including their specialty, availability, contractual status, and compliance documentation.
Collaborate with pertinent departments to facilitate the onboarding, orientation, credentialing, and scheduling processes for new consultants.
Oversee compliance with hospital clinical protocols, documentation standards, and patient handover procedures by collaborating with physicians to ensure adherence.
The position involves providing comprehensive administrative support to the Medical Director, ensuring seamless operational efficiency and effective communication within the healthcare setting. Key responsibilities include managing correspondence, organizing schedules, coordinating meetings, and maintaining confidential records. Additionally, the role requires proficiency in office software, exceptional organizational skills, and the ability to handle sensitive information with discretion. Strong interpersonal abilities and attention to detail are essential to support the Medical Director in executing administrative tasks and facilitating departmental workflows.
Compose reports, presentations, meeting minutes, correspondence, and various administrative documents as assigned by the Medical Director.
Monitor and oversee the execution of clinical enhancement initiatives, review the efficacy of audited recommendations, and ensure adherence to strategic action plans.
Facilitate the scheduling and management of internal meetings, medical staff briefings, departmental reviews, and clinical governance discussions.
Assist in tracking and executing action items derived from meetings to ensure they are completed promptly and in accordance with established timelines.
Versatile professional bridging interdepartmental communication and clinical coordination, facilitating seamless collaboration among teams to ensure operational efficiency and high-quality patient care. Responsible for aligning clinical workflows with organizational objectives, streamlining processes, and resolving cross-functional challenges. Requires expertise in healthcare systems, strong interpersonal and organizational skills, and proficiency in coordinating diverse stakeholders.
Act as a liaison among medical departments, nursing services, pharmacy, laboratory, radiology, and administration to facilitate seamless, coordinated service delivery.
Monitor and address interdepartmental operational challenges impacting clinical efficiency and patient care quality.
Assist in ensuring prompt communication and prioritize the escalation of operational challenges that necessitate collaboration across multiple disciplines.
Foster collaborative working relationships between clinical and support departments to enhance coordination and efficiency.
Dedicated to delivering exceptional patient experiences and upholding the highest standards of service quality, this role prioritizes patient satisfaction through attentive care, clear communication, and a commitment to continuous improvement. Key responsibilities include monitoring and evaluating service delivery metrics, addressing patient feedback, and implementing initiatives to enhance overall experience and operational efficiency. The ideal candidate must demonstrate strong interpersonal skills, a patient-centered mindset, and the ability to collaborate effectively across multidisciplinary teams to ensure seamless, high-quality care delivery.
You will collect and evaluate patient feedback regarding medical services, promptly identifying and escalating any issues that necessitate clinical or administrative action.
Facilitate initiatives designed to enhance service excellence, focusing on optimizing patient experience and strengthening clinical touchpoints.
Collaborate effectively with the Quality Team to uphold rigorous patient safety standards and meet all quality care requirements.
Responsible for facilitating complaint resolution procedures related to medical services and guaranteeing prompt follow-up actions.
Ensuring adherence to regulatory standards, maintaining comprehensive documentation, and upholding robust governance frameworks are integral responsibilities. This role demands meticulous attention to compliance obligations, accurate record-keeping, and the implementation of effective governance policies to mitigate risks and ensure organizational integrity.
Maintain current documentation regarding clinical policies, departmental workflows, consultant records, and duty rosters.
Assist in the coordination and facilitation of internal audits, external inspections, accreditation processes, and regulatory assessments.
Oversee the confidentiality, careful handling, and secure administration of clinical records and patient data, strictly adhering to hospital policies and applicable legal standards.
Ensure adherence to clinical governance protocols and maintain operational documentation standards rigorously.
Project Coordination and Strategic Support. We are seeking a dynamic professional to oversee project execution and provide high-level strategic guidance to ensure successful outcomes. The ideal candidate will manage cross-functional teams, align project objectives with organizational goals, and facilitate seamless communication among stakeholders. Responsibilities include developing project timelines, monitoring progress, and mitigating risks to maintain efficiency. Additionally, they will analyze data to identify trends, propose strategic recommendations, and contribute to long-term planning initiatives. The role requires strong leadership, exceptional organizational skills, and the ability to drive results in a fast-paced environment.
Collaborate on institution-wide projects and strategic endeavors spearheaded by the Medical Director.
Facilitate the adoption and execution of new clinical services, pilot initiatives, and healthcare advancements.
Oversee designated departmental initiatives, ensuring alignment with established implementation schedules and tracking advancements throughout the project lifecycle.
Facilitate and enhance research partnerships, as well as contribute to the advancement of service development initiatives where relevant.
We seek candidates who fulfill the following essential qualifications:
A bachelor’s degree in computer science, engineering, or a closely related discipline is required. Candidates must possess at least three years of hands-on experience in software development using languages such as Python, Java, or C++. Proficiency in agile methodologies and experience with cloud platforms (e.g., AWS, Azure) are also mandatory. Strong problem-solving abilities, meticulous attention to detail, and excellent communication skills are critical for success in this role. Prior experience in a similar position within a fast-paced environment is highly preferred.
A recognized institution must award a Bachelor’s degree in Healthcare Management, Nursing, Clinical Medicine, or a closely related healthcare discipline.
A minimum of three to five years of professional experience in hospital coordination, clinical operations, or healthcare administration is required.
Professionals with a background in managing medical personnel, engaging consultants, or overseeing clinical services will be at a distinct advantage.
Skilled in navigating hospital systems, optimizing clinical workflows, and delivering high-quality healthcare services efficiently.
Possesses comprehensive knowledge of medical license protocols, credentialing procedures, and healthcare regulatory standards.
Seeking a dynamic professional to fulfill the following essential qualifications: a minimum of five years of relevant experience in the field, coupled with a Bachelor’s degree in a related discipline or an equivalent combination of education and practical training. Proficiency in industry-standard software tools and methodologies is mandatory, along with strong analytical, problem-solving, and communication skills. Candidates must demonstrate the ability to work independently, manage multiple priorities, and meet tight deadlines while maintaining a high standard of accuracy and attention to detail.
Exceptional ability to manage multiple priorities and coordinate projects effectively is essential.
Proven ability to communicate effectively and build strong interpersonal relationships.
Demonstrates meticulous attention to detail, precision, and a commitment to completing tasks thoroughly and accurately.
Demonstrated capability to handle confidential and sensitive information with the utmost care and professional discretion is essential.
Demonstrates a comprehensive grasp of hospital operations and clinical workflows.
Proficient in consultant compliance standards and medical credentialing procedures.
Skilled in utilizing Microsoft Office applications and hospital information systems is required.
Exceptional aptitude for resolving challenges and managing coordination within fast-paced healthcare settings.
Demonstrates strong organizational skills, adeptly balancing competing priorities while fostering seamless collaboration across various departments.
Maintains an unwavering commitment to professionalism, integrity, and accountability in all responsibilities.
If you meet the outlined qualifications, experience, and skills, kindly submit your application—including a cover letter and CV/resume—via email, with the subject line “CLINICAL SERVICES COORDINATOR.” Include your current and expected salary, professional references, and the complete contact information of three referees. Applications must be sent to careers@premierhospital.org no later than 5:00 PM on June 13, 2026, as online submissions are the only accepted format. We will review applications on a rolling basis and contact only those candidates selected for further consideration due to the anticipated volume of submissions.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
