Job Ref. No: JLIL 406
Role Purpose
The incumbent will deliver full operational, administrative, and service support to the agency distribution network. This position maintains efficient onboarding processes, precise data administration, smooth commission payouts, strict regulatory adherence, and timely resolution of agent inquiries. Serving as a key contributor, the role enhances agent satisfaction, elevates operational effectiveness, and fosters the expansion, output, and retention of the agency workforce in alignment with the organization’s strategic goals.
Candidates should possess a strong academic foundation complemented by pertinent professional qualifications, ensuring the necessary expertise for the role. Relevant degrees, certifications, or specialized training in the field are essential, alongside a track record of applying theoretical knowledge to practical scenarios. Prior experience in a similar capacity is highly advantageous, reinforcing the ability to meet the role’s demands efficiently.
A bachelor’s degree in Business Administration, Insurance, Finance, or a closely aligned discipline is required.
A recognized professional insurance qualification, such as COP, INK, ACID, or an equivalent credential, would be beneficial to the role.
Requires a strong command of Microsoft Office Suite, with emphasis on Excel, and prior experience with insurance or agency management systems.
Rewrite: A minimum of one to two years of professional experience in insurance operations, agency administration, or financial services is required.
Professional experience in providing support to agency or distribution networks will be highly advantageous.
Professionals with a background in handling commission calculations, overseeing data administration, or providing customer and agent support will find this role well-suited to their expertise.
Proficiency in navigating regulatory standards specific to the insurance sector is advantageous.
If you meet the qualifications and are eager to embrace a dynamic new opportunity, kindly submit your application to Recruitment@jubileekenya.com, referencing the Job Reference Number and Position, by May 13, 2026.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
1 - 2 years
