Overseeing core responsibilities and delivering strategic outcomes, the role entails ensuring operational efficiency, maintaining high standards of service quality, and fostering team collaboration to achieve organizational objectives. The position requires meticulous attention to detail, strong analytical capabilities, and the ability to manage multiple priorities within tight deadlines while upholding compliance with industry regulations and internal policies. Additionally, the role demands proactive problem-solving, effective communication, and a commitment to continuous improvement, as well as the capacity to mentor and develop team members to enhance overall performance and productivity.
Oversee and facilitate the case management process for individuals by leading the development and implementation of Biopsychosocial Assessments (BIA) and Individualized Service Plans (BID) within field offices.
Deliver mentorship and assistance to community supervisors and workers by providing hands-on training and guidance, aimed at strengthening their case management skills and overall competencies.
Develop a comprehensive capacity-building strategy aimed at enhancing the skills and competencies of caseworkers and other key stakeholders engaged in the BIA & BID process.
Engage proactively in collaborative interagency forums, including BID panels, CPWG sessions, and case conferences convened at the field office level.
Review and evaluate training schedules for caseworkers to ensure efficient execution of the BID/BIA process, offering specialized technical assistance and guidance to facilitate seamless implementation.
Ensure the prompt administration of data and documentation related to cases at the camp level, while coordinating with MEAL assistants to maintain accurate records of children’s information in the CPMs database and to update case progress regularly.
Develop comprehensive contingency strategies for the program as required, ensuring robust preparedness for potential disruptions.
Deliver expert technical assistance for intricate cases or challenging technical issues.
Prepare concise and punctual progress reports that incorporate quantitative and qualitative data pertaining to Child Protection initiatives, and contribute to routine situation reports as well as monthly and quarterly updates.
Ensure the accurate administration of BID/BIA documentation at the camp level, encompassing thorough case reviews.
Facilitate periodic interviews and in-home assessments with key stakeholders, including the child, their family members, guardians, educators, and community leaders, to gather comprehensive information and insights.
Attend camp-level interagency meetings to actively contribute to discussions and forge partnerships with other organizations, government entities, and community stakeholders, ensuring child protection concerns are identified, prioritized, and effectively resolved.
You must adhere to all pertinent Save the Children policies and procedures, including those related to child protection, code of conduct, health and safety, security, equal opportunities, and any other relevant guidelines.
Oversee the scheduling of annual leave and time off for caseworkers to ensure minimal disruption to program activities.
Gather essential data and collaborate with the MEAL team on a monthly schedule to verify accurate data capture.
Forge strategic partnerships and cultivate relationships with external stakeholders, prioritizing the elevation and resolution of child protection concerns.
Responsible for overseeing the identification and ongoing tracking of children placed in alternative care arrangements, as well as conducting evaluations and follow-ups with foster parents and appointed guardians to ensure compliance and well-being.
Ensure that the placement of children in alternative care complies with SCI procedures and aligns with the Kenya Alternative Care Guidelines (Guidelines for Alternative Care of Children in Kenya, 2011).
Gather complaints and feedback obtained during field activities, then promptly relay this information to MEAL officers to facilitate updates to the CFRM database.
Escalate any serious complaints and feedback to the program manager and the designated child safeguarding focal point in the field office.
SKILLS AND Behaviors (OUR VALUES IN PRACTICE)
We seek individuals who embody our core values through their professional conduct and skill set. Integrity, collaboration, and innovation are non-negotiable traits, as they underpin every decision and interaction. Candidates must demonstrate adaptability in dynamic environments, a commitment to continuous learning, and the ability to align actions with organizational objectives. Strong communication skills, both written and verbal, are essential for fostering transparent relationships and driving collective success. Additionally, problem-solving prowess and a customer-centric mindset are critical for navigating challenges and delivering exceptional results. Those who thrive in this role will exhibit resilience, accountability, and a proactive approach to personal and team growth.
Accountability is a fundamental requirement for this role, necessitating a steadfast commitment to meeting deadlines, delivering high-quality results, and adhering to established policies and procedures. The incumbent must take ownership of their tasks, proactively address challenges, and ensure transparency in all actions to foster trust and reliability within the team and organization. Additionally, the position demands adherence to ethical standards, meticulous attention to detail, and the ability to effectively manage time and resources to achieve consistent performance outcomes.
Maintains responsibility for decision-making, resource management, and consistently upholding and demonstrating Save the Children’s values through actions and leadership.
Maintains accountability for the team and partners to meet their obligations, empowering them to determine the most effective methods of delivery, offering targeted development opportunities to enhance performance, and enforcing suitable consequences when outcomes fall short.
We are seeking a highly motivated individual driven by ambition to join our dynamic team. The ideal candidate must possess a strong desire to excel, coupled with the determination to overcome challenges and achieve outstanding results. This role offers an excellent opportunity for career growth and development within a progressive organization committed to fostering innovation and excellence. Candidates should demonstrate a proactive approach, resilience, and the ability to thrive in a fast-paced environment while maintaining high standards of professionalism and integrity.
Establishes high-reaching and demanding objectives for both themselves and their team, assumes accountability for their own professional growth, and fosters an environment that promotes continuous development in others.
They articulate and champion a compelling vision for Save the Children, inspiring and energizing teams to align with and advance its mission.
Strategically oriented with a forward-looking perspective, the ideal candidate demonstrates a keen ability to anticipate future trends and align actions with long-term objectives.
Foster collaborative relationships with colleagues across various departments, ensuring seamless communication and alignment of project objectives. Actively participate in team meetings, offering constructive feedback and sharing insights to enhance collective problem-solving efforts. Facilitate knowledge exchange by mentoring junior team members and leveraging diverse perspectives to drive innovation and efficiency in workflows.
Develops and sustains productive relationships with team members, colleagues, clients, and external partners and supporters.
Embraces diversity as a fundamental driver of competitive advantage and organizational success.
An individual who demonstrates approachability, strong listening skills, and ease of conversation.
Crafting innovative solutions and conceptualizing original ideas are essential aspects of this role, requiring a keen ability to think outside conventional boundaries and envision fresh perspectives to address challenges.
Designs and fosters novel, inventive approaches to address challenges and drive progress.
Able to make calculated, disciplined decisions that may involve some level of risk.
Integrity is a fundamental requirement for this role, ensuring that all actions and decisions are guided by ethical principles and honesty. Candidates must demonstrate unwavering commitment to maintaining transparency, accountability, and trustworthiness in all professional interactions and business dealings. This principle extends to handling confidential information with the utmost discretion and adhering to the highest standards of moral conduct and integrity.
Consistently demonstrates integrity, fostering an environment of honesty and clear communication.
Bachelor’s degree in a relevant field or equivalent combination of education and experience is required. A minimum of three years of professional experience in a similar role is necessary. Proficiency in industry-specific software and tools is essential. Strong analytical and problem-solving skills are mandatory. Excellent communication and organizational abilities are expected. Familiarity with project management methodologies is advantageous. The ability to work independently as well as in a collaborative team setting is crucial.
A bachelor’s degree or higher in Social Work, Social Sciences, or a related field is required.
A minimum of four years of pertinent experience in comparable environments is required.
Essential is prior experience in child protection and the best interest determination process within refugee contexts.
Proven track record in leadership and management roles, ideally within emergency response programs.
Proven ability to craft compelling proposals and reports is required.
Possesses exceptional communication abilities, with a particular aptitude for delivering compelling and insightful formal presentations to diverse audiences.
Proficient in both spoken and written English and Kiswahili. A working knowledge of the local language is highly advantageous.
Capable of thriving in diverse, multicultural settings while collaborating seamlessly with individuals from varied backgrounds.
Establishes rigorous quality benchmarks and reliably meets or exceeds project objectives.
Maintains and enhances a robust network of contacts both internally within the organization and externally with government and development partners.
Explores multiple avenues to identify mutually advantageous solutions through strategic negotiation.
Shares in-depth technical knowledge and expertise through clear demonstrations and collaborative discussions.
Demonstrates strong collaborative skills and effectively contributes within a team environment.
Dedication to upholding Save the Children’s Child Protection Policy is essential for this role.
go to method of application
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
4 years
